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Via Dell'Arcivescovado 18, Centro Storico, 10121 Turin, Italy – Show map
Excellent location – rated 9/10! (score from 555 reviews)
Rated by guests after their stay at Golden Palace.
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275 properties in Turin
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554 verified reviews
They speak your language!
Golden Palace's staff speaks: Dutch, Italian, French, Spanish, English, German
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 35 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available
Dutch, Italian, French, Spanish, English, German
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years is charged EUR 40 per person per night in a crib.
One child from 2 to 12 years is charged EUR 40 per person per night in an extra bed.
One older child or adult is charged EUR 80 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 555 reviews
Value for money
Show reviews from:
Hotel Principi di Piemonte provides luxurious, modern rooms right in the center of Turin, less than a 5 minute walk from the Egyptian Museum. You will enjoy excellent service.
Score from 768 reviews Excellent
Town House 70 is in the restricted-traffic area of Turin, just behind Piazza Castello and near the elegant Via Roma.
Score from 994 reviews Wonderful
Grand Hotel Sitea is in the center of Turin, right behind Piazza San Carlo and a 10 minute walk from Piazza Castello. Guests have free access to the gym.
Score from 502 reviews Wonderful
Featuring 2 rooftop terraces, NH Collection Piazza Carlina is in a 17th-century building in Turin’s historic center, a 5-minute walk from Piazza Vittorio Veneto and just half a mile from the Royal...
Score from 55 reviews Wonderful
Spa is forebiden for Children below 16, when they advertize for pool and no indication about Children âge : then Young children and parents are a bit frustrated + close at 7.30 when said 8.30?
Good facilities, comfortable room (we had a standard room) with nice bathroom, confortable bath robe. big windows in the room, although facing a wall- room very quiet. Excellent staff, well prepared and very kind. Great location, a few minutes walk away both from Torino P.N train station and from the main square and the Egyptian Museum. Restaurant is fairly priced, main courses between 15 (pasta) and 25 euros (meat/fish), the dishes are very interesting but lacking a side dish- my meat was good, but it was really just a piece of meat with a delicious sauce and two tiny slices of carrots. Although, they offered us some interesting small appetizers as well. Altogether, it's a reasonable choice, but it could still be done better especially from the point of view of an international traveller.
the wellness centre is a bit down. The swimming pool is coldish, the sauna temperature was wrong, there is too much music and too loud, the teas offered are terrible and in the wrong place. The sunbeds would need to be changed and are no way up to the hotel level. Breakfast is 25 euros per person, so we did not try- although we were curious about it.
Location, room overall, staff service, hotel design and impression
Pillows - only two and rather uncomfortable, no electric power sockets to charge mobile phones available conveniently in the room, spa less attractive compare to pictures
Spacious room, very friendly fast and multilingual staff. Access to gym and spa is realluly a plus and all in all for the prce paid this is in my opinion a real bargain.
Wifi was not fast at all. If one wanted to be picky the hall is certainly kitch. But these are minor details.
The hotel is very well run and the staff are friendly and efficient.
That one grumpy concierge. I've stayed twice at the hotel and never asked the guy for anything, yet he grunts each time he sees me.
THey gave us a room for smokers, so it still smell it... very bad!
General remark a good hotel nice friendly staff close to down town Torino
Tower 2 is quite a distance from the reception and odd connected. You do have to change elevators and walk a bit between the 2 elevators.
Excellent hotel in Turin. Elegant and sophisticated with an excellent restaurant sampling local cuisine and hosted by a classy maitre d' with views of golden statues surrounded by fountains. Extremely quiet and comfortable. Large luxurious rooms.
Location was great, and hotel was very clean and new.
Restaurant was excellent. Hotel is clean and comfortable.
Hotel staff is sleeping walking, especially at the reception.
Love the location , Very comfortable. Easy ! Clean Highly recommend.
Comfort of room, location, quality of service and quality of furnishings and fittings. We were upgraded to a deluxe room but unfortunately it was above the piano bar and was rather too noisy for us since we were in our room early. However it did not stop us sleeping.
The city tax is extortionate, apparently based on the five star rating.
Room relatively quite small
A very central location to city centre and Metro rail. Staff were very helpful and friendly. Room was spacious and comfortable. Wifi worked in the room.
Hotel is well positioned in the heart of the city near all major attractions and shopping areas. Beautiful reception, bar and downstairs lounges.
The bedroom was way too small, window looked into an internal atrium with very little light, interior design too dark.
The room was very clean and quiet and the housekeeping was great.
1. The receptionist was incompetent!!! He was not able to complete correctly an invoice for us!!! Also he lied that he will process it and he will send it to our room. His colleague, at 5 a.m. next day complete the invoice for us after 2 invoices wrongly made!!! 2. The continental breakfast was very expensive!
location to main streets
The deal was offered to the hotel restaurant in reception was very poor count. In order to gets to the rooms we had to get a lift to the first floor and then go to another elevator 50 meters further. the approach to the rooms was complicated, almost needed a map, there is no consideration of the fact that we rented three rooms and were with our children. the necessity of replace elevators was not mentioned on the hotel site or in bookings site, otherwise we would not make reservations at this hotel in any way. extra charge required for visiting pool and spa.
cleaniness of the hotel is amazing :)
Bad internet connection
This is my second stay in this hotel. The location, rooms, breakfast all were perfect. Staff, all were helpful. Especially the guy in the reception was very helpful during the stay However, the most important thing I forgot my phone in the taxi that took us from the hotel to airport. When I phoned to him, he talked with the taxi driver and he brought back my phone. I especially thank both the guy in the reception and also the taxi driver. If I come to Turin again, I'll stay in this hotel again and I recommend everyone.
None, everything was perfect
Modern and attractive.
Unfortunately we had a bad experience at the Golden Palace. 1. The shower did not drain correctly so I was standing in 6" of dirty water when I tried to take a shower. We ended up using the showers in the fitness center. ( Both rooms, they moved us to a room 2 doors down. ) 2. The AC was turned off and while it was nice to open the window the amateur/drunk opera singer at 12:15am in the courtyard bar was not a pleasant way to go to sleep. The other couple we were traveling with had the same problem with the AC being off. 3. The room safe did not work in our first room. 4. The automatic curtains did not work in our first room. 5. The TV movie stations never worked in either room. I understand that issues can happen at any hotel. What makes a hotel 5 star is how they handle them. My problem with the Golden Palace is that they did not successfully address our problems and the manager repeatedly lied to our faces on how they were handling them. Here are a few examples. 1. Saw the manager write down my cell # correctly then said he could not call because he wrote down wrong number. He also could have left a voicemail on our room phone. To say he tried to contact us when he obviously made no attempt is insulting. 2. Manager told me that he though the problem was fixed when the desk staff knew it was not. If I were the manager and had an upset customer I would check myself before meeting the customer in the lobby and telling them everything was fixed. 3. The front desk saying they would call back in 5 minutes but never calling. For all this headache the hotel generously (sarcasm) covered our breakfast one day. This could/should be a great hotel but it is not deserving of five star status.
Staff are nice .. Location is good .. Value for money.
Wi-Fi is poor in the room .. Connection between Building 1&2 is hectic.
I liked its location and its pretty nice
What i didnt like is that we had a problem with the AC and room service is really bad
room great and comfy... the pre-dinner drinks - bar staff were the friendliest. while the building is not externally attractive, it's lovely inside!
cost of dinner in a city with so many great choices - cheaper! Front desk staff not overly welcoming.
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