Hotel Graal  

Excellent location.Friendly and helpful staff.

Catering/food could have been better

We loved the location and the friendliness of the staff who were always very helpful. We would recommend the hotel to our friends and we would stay there again. The food was also very good and the views from the restaurant and the breakfast room were spectacular.

The hotel was great however transport by taxi to other towns on the Amalfi coast was expensive and the bus service did not always suit for guests with luggage. This is more a comment about Ravello than the hotel. That said, I souls still stY there and was sad to leave.

Good Location for the views and pool facility.

Food was very expensive and pool needed a good clean.

This hotel was reasonably priced. The staff were all welcoming and efficient and the room we had was comfortable and clean with a wonderful view. It was within comfortable walking distance and on the same level as the central square, a considerable advantage in Ravello.

The. Hospitality of the staff was amazing...Mena, at the desk, could not have been more helpful and the location in Ravello was wonderful.

We would have liked to be able to use wi-fi in our room.

The staff were very friendly and helpful. The food was excellent. The view was fantastic. Pillows were very uncomfy! House keeping very helpful- good Ravello was a lovely location-we were there for a wedding! We would recommend this Hotel

The staff were very friendly and spoke excellent english, always on hand to help out and make recommendations. The room and bathroom were large with a lovely jacuzzi bath and good power shower. The main attraction of this hotel however are the fabulous views from all the hotel rooms and the pool, looking out over the Amalfi Coast - stunning! And the price compared to other hotels in Ravello is very reasonable. Ravello itself is small but beautiful and surprisingly very lively in the nights with bars staying open til 4am+ in the main square! Perfect location for a relaxing holiday as a couple or with a group of couples. The journey up there from Naples is a bit hair raising on the windy roads but well worth it for the scenery.

The breakfast was quite disappointing - there was no hot food on the menu except omelettes. The fresh fruit available was just fruit that you had to peel etc yourselves or what looked like tinned fruit emptied into bowls. Also the variety of snacks available by the pool was limited. The aircon in the rooms wasn't very powerful - ours was ok but the room my sister had was constantly warm! This isn't a serious default but the layout of the hotel was quite confusing - reception was on floor 0 but all the rooms were on -1, -2, and -3 - took some time getting your head round whether you needed to go up or down when using the stairs. These comments would in no way stop me form going back there though -

Expensive for what the hotel offers! Poor choice of breakfast. Needs renovation in the balcony. Cold receptionist, not felt being welcomed. Would recommend to friends to book other smaller hotels inAmalfi coast & just pay a visit to Ravello during the day. The only positive point is the short distance between the main square of Ravello & the hotel.

Great staff, restaurant food good, pool and views fabulous

In need of a major facelift. Rooms basic, pool area and all public facilities are stuck in the 70's

This is our second visit to the Hotel Graal. We found it again to be a friendly well run hotel, very relaxing and well appointed. The meals are excellent , very good choice of dinner menus, and the dining room and terrace provide a beautiful setting. We thoroughly enjoyed using the swimming pool and found the location of the hotel near the centre of Ravello very convenient. The staff were very helpful and approachable.Ravello is a very beautiful location with splendid views of the Amalfi coast.

This is a marvellous hotel per friendly, efficiency, location. We will return as often as possible. The restaurant food was lovely and it's no wonder Frommer's used the Graal view for the cover of their book! It is an exquisite view! The staff is remarkably warm and at all times assist in any manner possible. We fell in love all over again because of the ease offered by the hotel!

The owner and staff make you very welcome. The sea views from our room were beautiful. The town of Ravello is delightful to walk around and explore it's history. It's a very good hotel and we would stay there again.

It is now in need of some redecorating.