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Piazza Unità Italiana 6, San Lorenzo, 50123 Florence, Italy – Show map
Excellent location – rated 9.2/10! (score from 795 reviews)
Rated by guests after their stay at Grand Hotel Baglioni.
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
Russian, Italian, French, Spanish, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged EUR 52 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 795 reviews
Value for money
Show reviews from:
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The Ambasciatori is an elegant hotel next to Santa Maria Novella Church in Florence's historic center, a 10 minute walk from the cathedral. Its soundproof rooms offer air conditioning and free Wi-Fi.
Score from 1477 reviews Very good
Room and breakfast very good. Easily accessible from railway station.
If I have to find something, our room's shower was a little short for my 6+ foot frame.
Close to nearly everything. Walking distance from the train station and most attractions. Pitti palace was the furthest but definitely doable. Breakfast was good with excellent view of the city.
Concierge staff not especially helpful or responsive. Often answered questions with a glib response or seemed irritated and bothered by requests.
Location, size of rooms, beautiful roof garden, lively gracious public areas. Superb bartender, excellent housekeeping staff, responsive and efficient room service.
Room was not properly prepared; dirty towels, toilet, etc. Very old furniture not practical. Building is historical ok, but the hotel is just old. Terrace restairant was closed, which maybe the most attractive part of the hotel.
Wifi and location.
Very hot in the room. The AC was not functioning despite our request to fix it. No bottles of water in the room. No tea bags.
The location. The breakfast at the terrace.
The room was a little bit warm the heat was a little bit high
Ambiance of the hotel the way it is decorated
Staff was a bit rude and never happy or pleased to help. You almost felt you where doing them a favour.
Great location easy walking every where.
The fact that the night manager was so unprofessional it was appalling. Slept in a room where the heater was set at 30 degrees. Couldn't turn it off. By the time I went down twice to ask to turn it off it was midnight. It was never turned off. I asked the get another room. The manager sent me to a room that was occupied with the bell boy. By the time I got to a room that was not smelling of fresh paint, not busy with another client it was 1:30am. I was exhausted and walked around the big hotel from floor to floor with the manager yelling at the bell boy everytime he would tell him the room was busy or when I said it stunk of fresh paint and I can't possibly be asked to sleep there. All in all 5 hours of sleep later I was glad to leave.
The location is ideal because it is close to the train station but also within walking distance to the heart of Florence. There is an awesome view of the Domo from 5th floor restaurant and the patio on the roof top.
staff not very friendy
The wooden floor makes lot of noisy. Traffic sound.
Location is excellent no need to take taxi for train station and for tourist attractions. Excellent restaurant and viem from restaurant.
no iron Old gosty building
near the bus and train stations
Wi fi was erratic
Breakfast on the 5th floor roof garden with view on Florence
General look of the hotel is dated and in need of renovation. Our bathroom smelled like a sewage (something we raised with the hotel staff and was not fixed) and the shower's glass wall was so ridiculously small that after having a shower the entire bathroom floor was full with water
Location is good and the barman in the ground floor's cocktail bar was extremely pleasing and knowledgeable.
A bad drain smell near the hotel.
- Awefull gutter smell at entrance and entrance to restaurant - Personnel at reception were very friendly, but something was cooking as there were a lot of discussions going on at the reception and in the bar... these discussions should be held behind closed doors - price for car parking is far too expensive
Good old fashioned service and hotel. Most amazing view from breakfast room. Location very handy to train station, open top bus tour stop, shops and church.
Spacious room, nice view of breakfast place
The matterasse is quite hard and no choose of pillow.
Very good location for our business trip.
There was no atmosphere in the bar area.
Magnificent view from the Restaurant. Easy walking to all major sites in the City.
Great location; staff is too notch.
Nothing bad worth noting!
Just a short block from the train station, easy to walk to with luggage, beautiful spacious rooms, updated bathrooms, fabulous view of Duomo while having a hearty breakfast (included!), and the best internet service compared to other places we stayed in Italy.
did not clean my room until i complained at 16:00, promissed a gym nearby , but the gym costs 40 euro and they are not very nice expensive
VIew from restarant great. room big. location excellent
Parking at the hotel front was a problem but not a major issue.
Comfortable rooms, breakfast front office staff. All in all a good place to stay.
The location is ideal but if you get a room facing to the square just be prepared for some noise during the night The food was great and the restaurant staff went out of their way to give me a great birthday dinner thank you Also this is an old traditional Hotel so if you dont like wood then dont stay it we thought it made it unique and gave it an old worldly atmosphere
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