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Piazza Unità Italiana 6, Florence Historic Center, 50123 Florence, Italy – Show map
Excellent location – rated 9.2/10! (score from 740 reviews)
Rated by guests after their stay at Grand Hotel Baglioni.
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Grand Hotel Baglioni's staff speaks: Russian, Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
Russian, Italian, French, Spanish, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged EUR 52 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 740 reviews
Value for money
Show reviews from:
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Score from 610 reviews Wonderful
Comfortable rooms, breakfast front office staff. All in all a good place to stay.
Parking at the hotel front was a problem but not a major issue.
The location is ideal but if you get a room facing to the square just be prepared for some noise during the night The food was great and the restaurant staff went out of their way to give me a great birthday dinner thank you Also this is an old traditional Hotel so if you dont like wood then dont stay it we thought it made it unique and gave it an old worldly atmosphere
Very friendly, great location close to station and city center
Everything was wonderful!
I prefer softer beds, mattress was a little on the hard side for me. If you're not up at the crack of dawn, you can here the outside noise.
-Vintage style hotel, they are suit to 4-star hotel. It's worth money -Breakfast awesome with panoramic view on top floor of hotel -Excellent location, the best one I recommend in Florence. We enjoy to hang out at food market near hotel.
Location, and everything else, couldn't fault it.
it was clean
bath caused a rash no kettle too dark expensive
Great location, downtown 5 minutes from Train station very helpful staff arranging day trips to florence and Tuscany Breakfast choices were great
unpleasant smell in elevators may be as they have Toilets near by
The second receiptionst I met was good or I should say fair because I didnt expect a very high level of any customer service. Fair attitude is enough I think. So Im saying I like the second staff in hotel, because he is helpful and provided suggestion,except with that, not very much interested.
#1 The very first staff I met in Baglioni hotel was not kind at all, #even used a challenging tone which was not accepted at all. Waiting #waiting always waiting at Italy, everywhere. #2 Asked for a hot water, #but got one ladybug ovum inside so we wasted our cup noodle (to scared #to drink)which was our dinner, so sad. #3 no ray of light at all in #room, dark and dark all the time, king size bed is made up of two full #size beds together, so it was easier to put them away to the opposite #direction because they are not stable at all. Not recommended at all. #Disappointed.
Politeness and Professionalism of the Staff, Central Place with Great facility to move around and visit the City, excellent breakfast, comfort of the bed
Very long corridors with staircases that required a rather long walk to reach the room
Location. Service good. Clean
Room to small. Need improve Break fast
Fantastic location, really comfortable, and the most spectacular view. Highly recommended would stay here again very happily. Friendly and helpful staff
Dark and old location and environment. Horrible service from staffs. Never come back again.
very good location and wonderful view from the roof terrace
the rooms are old and not all in good shape, though I've seen there are some works in progress.
Traditional hotel in excellent location convenient for sites, transport, restaurants and shopping. Good staff Hotel was celebrating 100years and the history was made real with photo exhibits
External areas could do with a bit of TLC
Outstanding view of Florence from roof garden
Loved the character of the hotel. Breakfast buffet was excellent.
Beds were very hard and light in room was poor.
The free breakfast. The bartender was very polite and welcoming when we had coffee each nite.
Two days maintenance tried to fix the smell in the room. It was so bad we wanted to vomit. Sewer issue. Finally had to switch rooms. Very inconvenient. The sink water smelled like bleach also. There was a loud humming from something that never stopped. There were little bugs on the bathroom floor and little nats or something flying around in the room. Woke up with bites all over. The front desk told me, "yea, that happens".
location is excellent near the main railways if you want to travel to a near by area and yet so quiet. breakfast is excellent with a breathtaking views over the city roofs the Dome. attentive staff.Also the age of the hotel.
disappointed that the bar in the roof was closed though the weather was lovely when we traveled last week of November,. We wished to enjoy the view with a nice glass of wine. No Tea or coffee in the room.
the roof terrace is stunning!
The location was great and the staff very helpful
Beds hard as a rock and very noisey
The hotel decor and the staff, the breakfast up on the top floor looking over Florence was good also.
€9.30 for a lemoncello in the bar !! but not a real gripe :) I think they miss an oppurtunity not to serve a night cap on the terrace, even in early November it was warm and really nice up there in the evening.
locality view of duomo in a.m.
The location is perfect, being few minutes walk from the central train station and many tourists attractions
Nothing was uncomfortable
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