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Property Highlights

Free WiFi

Places of Interest:

Santa Maria Maggiore (0.2 miles) Santa Maria Novella (0.1 miles)
Show map Grand Hotel Baglioni

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Newest reviews for Grand Hotel Baglioni

  • Mark
      United Kingdom
    August 29, 2014

    Great central location, character of the hotel, helpful staff and unbeatable views over the city from the roof-top terrace

    10

  • Hanan
      Kuwait
    August 28, 2014

    I always come to this hotel to stay in, I will be a loyal customer

    9.6

  • Danilda
      United States of America
    August 26, 2014

    Great location, great breakfast!!

    8.8

  • Donal
      Ireland
    August 24, 2014

    The brilliant location, chateau style and atmosphere and the roof garden with a view to die for!!

    Showers not overly powerful and a small bathtub but nothing too major

    9.6

  • Steven
      United Kingdom
    August 21, 2014

    The location was excellent, near the train station and Florence centre. Rooftop restarant bar has fantastic views and food. You must try the fish with red curry sauce.

    Nothing

    8.8

  • Lee
      Australia
    August 17, 2014

    The hotel was truly grand with a lot of character. The room and bathroom were excellent as was the breakfasts. The highlight was a romantic dinner for two at the terrace restaurant watching the sun set over the duomo. The staff were friendly and helpful and the food was fantastic.

    Nothing

    9.2

  • David
      United States of America
    August 16, 2014

    The room is clean, new room furniture, well organized. The service is more then 4 stars hotel. The breakfast is fresh and excellent. The restaurant in the hotel is also great!! I will go back there!! 5 minutes walk to the rail station and 10 minutes walk to Piazza Duomo.

    10

  • Nic
      United Kingdom
    August 13, 2014

    Hotel centrally located, good rooms, and very quiet, Staff very helpful, would not hesitate to visit again

    Leaving!!

    10

  • Anonymous
      Australia
    August 12, 2014

    The location was prime, only a couple of minutes walk from Firenze SMN and an easily walkable distance to all major points of interest.

    The air conditioning in our room was completely insufficient especially in the 30 degree plus Summer days. The beds were hard and the hotel is very dark and doesn't create a warm or welcoming feeling. We would only recommend this for a very short stay (1-2 nights) as it is close to SMN.

    5

  • Matti
      Poland
    August 12, 2014

    The location The facility itself

    - Our room's floor was falling into pieces and was a bit dark and outdated - A bit uptight and official service, compared to the level - 5 star confidence with 3 start hotel and service. - A hostel level breakfast

    5.8

  • Anonymous
      United Kingdom
    August 10, 2014

    central location and the clean air conditioned room with balcony on the first floor. Superb view from roof, well worth the rather expensive but delicious meal, need to book in advance.

    had to order tea making facilities for the room and they had run out.

    9.2

  • Abdulrahman
      Saudi Arabia
    August 9, 2014

    Location + breakfast

    The hotel rooms was end of hotel and looks scary :(

    7.9

  • Penelope
      Australia
    August 9, 2014

    The Old World Decor

    Staff were Rude, Treated Us Like Second Class guests. Noisy, trouble Unlocking Hotel Room door, Air Con was too Cold..

    5.8

  • Anonymous
      Sweden
    August 8, 2014

    The restaurant, breakfast with a view was amazing and impressive! //Sweden

    There was always a mess at the reception so if you are in a hurry to the airport, then make sure that you will be waiting for neing checked out at least for 30 minutes. The hotel looked as an expensive place to stay but everything seemed very old, especially bathroom and nath tab were really not very impressive. The hotel needs some reconstraction.Lydia frpm Sweden

    7.5

  • Jennifer
      Ireland
    August 6, 2014

    Rooftop Terrace Good selection of breakfast

    9.6

  • Patrick
      United States of America
    August 4, 2014

    excellent location, close to the train and bus station and attractions in florence. Beautiful rooftop patio. Friendly and helpful staff.

    8.3

  • Joe
      United Kingdom
    August 4, 2014

    Location & very clean hotel

    Nothing

    8.3

  • Stewart
      Canada
    August 3, 2014

    Location was perfect

    8.8

  • Wolffhart
      Singapore
    August 2, 2014

    The reception and porters were very helpful and friendly. The room was comfortable for 3 persons.

    The coffee at breakfast (5th floor) was terrible- tastes like it was instant coffee. The bar downstairs was closed before 8 pm and the service people at the piano bar were unfriendly - result we went for the evening drinks outside the hotel.

    7.1

  • Robert
      Canada
    July 27, 2014

    The location , the rooms and the bar and restaurant

    8

  • Glenn
      Australia
    July 27, 2014

    View from breakfast room, this was our second trip and scrambled eggs were just as good as five years ago. Our son and family also stayed with us this trip.

    Door to our room needed quite some repairs.. it was a battle to get it to open everytime.

    9.6

  • Graham
      United Kingdom
    July 26, 2014

    Roof top terrace overlooking Florence; location (near station); courteous staff.

    no dislikes

    7.9

  • Ilana
      United States of America
    July 25, 2014

    The room was beautiful, the location was steps away from the train station which was extremely convenient, would stay again!

    10

  • Vasiliki
      Greece
    July 24, 2014

    Breakfast buffet great, wonderfull view from terrace

    The room had no view.

    7.9

  • Iraj
      United Kingdom
    July 23, 2014

    Location of the hotel is very good and a walking distance of the Cathedral, galleries and restaurants. Staff were helpful but there is always room for improvements. We liked the room and the character of the hotel. We were looking forward to have a dinner at the rooftop restaurant but there was a big wedding there and unfortunately we couldn't book our dinner but it is nice place to have a dinner there. overall, I recommend this hotel.

    staff at the reception tried their best and were very helpful but staff at concierge need more training of how to deal with guests' requirements.

    7.5

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