Grand Hotel Baglioni

Excellent hotel with an amazing view from the roof top terrace.

The staff were professional, courteous, and helpful. The location is excellent, very central. The hotel itself is superb with large, comfortable rooms and a fantastic roof garden with a magnificent view of the city. We would definitely stay there again.

We would have liked to have lunch on the roof garden (it was open only for dinner). The roof garden is a magical place, and ideally it should be open all the time. It would also be nice if the upstairs bar were open more hours.

good service by reception. Building is classic but bathroom is rennovated which I like.

The hotel is close to the main train station and major sites are within walking distance. Staff are helpful upon arrival at the hotel. The breakfast room has a very nice view of the city. The selection did not vary too much but there was plenty, and coffee offered as soon as you sit. Nice to have real silverware in your service. The staff were very pleasant.

Traditional, but definitely needs a shining and overhaul to be up to date.The room initially smelled musty and moldy which did not clear the first night with opening the window. The smell interrupted my sleep the first night, but it was okay by my second and third night.

The Grand Hotel Baglioni has the 2nd best view of Florence from their rooftop restaurant. The hotel has a wonderful history of celebrities that frequented the rooms. From Grace Kelly and the Prince of Moracco to Bing Crosby. Sadly the walls of photos of the celebrities were featured on their second floor. The hotel is within walking distance to the Florence Centrale Train Station.

A hotel that hosted celebrities of this caliber was not the hotel that I stayed in. It is dark and cold and in desparate need of updates especially the plumbing and electrical, not to mention that the ac/heating was not working (nights were cold).

The hotel is old and has a lot of history and charcter. It was like stepping back in time. Very grand as the name suggests.

No facilities for in room coffee making which I missed after a day t the Florence markets.

Comfortable as a whole; locationally convenient; at a time traditional and fonctional, Italian and international.

Receptionists should be a little more responsive to client's request!

Location - very close to the main city hallmarks. Staff was very pleasant. Design - for those who are into XIX (or earlier) century style.

Though the interior design is XIX century, they could have painted the room walls at least once during last 100 years. Breakfast is the same every day and not much to choose from.

spacious room (for Italy), great bed, old classy decor, walking distance to all the tourist attraction.

shower was leaking

It was a very nice hotel. The room was more spacious than we expected. The staff was very courteous and helpful. The food was very good.

The only problem we had was that the rooms were not very sound-proof. Any activity from our neighboring rooms could easily be heard in ours (voices even if not so loud, TV, etc).

I have stayed here before and the location is perfect. Along with a great buffet breakfast you can enjoy the most amazing view of Florence and the Doumo.

This hotel is quite popular and upon checking in, I found the staff to be less than friendly. Certain members of their staff shouldn't be in the hospitality business

I liked the vicinity of all amenities of the city center.

The quite high cost of the car parking. It should be lower for hotel guests.

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