Grand Hotel Bellavista Palace & Golf  

What few staff there were, we're very helpful....

The hotel looked and felt very "tired" we counted only ten staff in four days. It was as though the place was closed - we were two of nine guests. Facilities were not 5* and compared to the other hotels we ate in, did not measure up at all. We won't be going back.

My husband Arnold and I began staying at Bellavista in July 1994, and returned for many,many years. He has family in Tuscany, and the hotel is centrally located to many historic sites, a train ride into Florence or Viarraggio- the Italian Riviera, just to mention a couple. The hotel is beautiful, a transformed Palace, a staff superior to most, their chef the best we have ever known, and they treat you like family. They are attentive and gracious. One of the few with old world ambiance, and where you are catered to and yet feel at home. A short walk into the center of town, with open markets, restaurants, a carnival for the young, so convenient, so beautiful. Also located next to the famous Spa in Monticatini. It is also very quiet, and yet so close to alot of fun activities. Great for a family vacation, very family oriented and child friendly as well. It holds something for everyone, from families,to couples to elderly. Marie Natali

The reception staff is simply poor or outmost arrogant. The pool is not serviced, neither towels nor beverages are provided adequately. The breakfast is - italy already taken in consideration - not on 5 star niveau. It's even not on 3 star niveau and 10 eur for dry dead baked scrambled eggs is a mess. We will never come back.

The staff of bellavista are careful, kindly and they all takes care of you night and day mr elio it is really an able and thoughtful manager

La posizione dell'hotel e la cortesia dello staff

La struttura, gli arredi ed I servizi dell'hotel soffrono il peso degli anni

ужасный завтрак! да еще и яичница за доп оплату! в Италии и нет сыра на завтрак, а томаты - бешено стоят вечером выпить вина не возможно - бар не работает! фрукты в номере гнилые. а единственный русскоговорящий чел - урод и вор! (пытался все деньги наличные пустить мимо) которые мы оплачивали за номер! Парковать машину не льзя, только за 6 евро в сутки. и даже на час - что бы детей посадить. в общем не советую - или пусть менеджмент меняют!

вежливый, внимательный персонал на стойке регистрации.

ресоран сответствует в лучшем случае уровню 3*, нет WiFi в номере, что для отеля 5* - нонсенс.

Nada , porque lo que no estoy dispuesto a pagar 450 euros en el estado de la habitacion es un timo . al no estar la habitacion preparada le dijimos a la de la recepcion que ajustara el precio por el mal servicio, pero hizo caso umiso , y nos fuimos por la mañana , teniamos para dos noches y nos quedamos una.

Pue, no lo se porque nos fuimos por la mañana, devido a que la cama de la niña estaba sin bestir la nevera apagada , y la habitacion muy oscura y pequeña

ничего

на ресепшне рускоговорящий виталий из украины просто хам.отвратительно вел себя и грубил и только благодаря саманте я не уехала на следующий день из отеля в другую гостиницу. в номере некачественно производили уборку. в бронировании было указано,что номер с террасой. никакой терассы в помине нет.

La posizione, dominante le Terme di Montecatini, in una zona di relax e quiete. La Piscina esterna ed in generale la parte esterna dell'hotel, all'altezza delle aspettative, dove relax, quiete, natura e bellezza si fondono. Anche la cortesia del personale è da segnalare.

In generale l'hotel è buono ma da un 5 stelle ci si attende veramente qualcosa in più come attenzione ai dettagli, ai servizi etc. La colazione era buona ma non al top ed in generale la struttura interna dell'albergo è datata e un po' decadente. Da un 5 stelle ci si attendeva decisamente di più anche sulla dotazione al'interno delle camere e nella dotazione per la toilette, decisamente non all'altezza. La SPA è carina ma non eccezionale. I servizi a pagamento sono veramente cari rispetto ad altre strutture frequentate.

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