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Grand Hotel Europa Palace
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When would you like to stay at the Grand Hotel Europa Palace?
Top
Based on
124
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Rex
Mature couple
UNION CITY,
United States of America
October 4, 2009
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Beautiful hotel. Views are fantastic. Nicely appointed. Good breakfast. Room very large but a bit dated and no bathtub in our room which did have a side seaview. Great location. |
10 |
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Anna
Young couple
Boston,
United States of America
September 30, 2009
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The hotel clerks were extremely helpful and hospitable. |
10 |
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Jane
Mature couple
whitehaven,
United Kingdom
September 24, 2009
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free upgrade to a junior suite !!!! |
8.5 |
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Anonymous
Mature couple
Korea, South
September 17, 2009
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good location, nice view from the hotel, but not from the room we've stayed.. It was a nightmare to stay this hotel for us. It was not the four-star hotel, maybe one or two star hotel except reception area. Eveything were very old and outdated in the room. And the bathroom was so smelly. So I couldn't close the window, that's why I shared my blood with so many mosquitos. We stayed at the standard room for two days(it is a room to the street side), and it was extremely noisy room because there were a under construction building in front of hotel and also traffic. The noisy started from the early in the morning before the day dawned. I asked to chang a room to staff, they said "NO". One of staffs from reception was very unfriendly. But if you stay in the seaside room, the view will be great. |
2.5 |
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Carly
Young couple
London,
United Kingdom
September 9, 2009
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The view from this place is amazing and the lift down to the pool and ocean is great. The breakfast terrace is beautiful. The rooms are very run down, old furniture, shower you can hardly lift your arms above your head in, scratches over walls, small old television. However if you only plan on sleeping in the room the pool and views from the hotel are worth it! |
7 |
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Pete
Mature couple
bath,
United Kingdom
September 8, 2009
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Excellent service Damp patch on ceiling |
9 |
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Michael
Young couple
Chicago,
United States of America
September 1, 2009
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I loved the View from The Room Fantastico!!! The Staff at the Restaurant very Nice really made our stay Comfortable. The dinner was Excellent. The staff at the Front desk needs to smile more and perhaps be more informative and friendly. The restaurant by the pool closes too early!!! 3pm. Breakfast needs more choices and some food was stale. |
8 |
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Gina
With friends
Union,
United States of America
August 30, 2009
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The location of the hotel is amazing - right on the cliff. The views were incredible. The ocean view rooms were very big as were the bathrooms. Air conditioning in the room worked well in August. The terrace outside was nice at sunset. There are chairs to sit at & you can order drinks outside. Breakfast had a good selection of items. Lobby and reception area was hot during August. No real air conditioning used in common areas. |
9 |
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Tibet
With friends
istanbul,
Turkey
August 26, 2009
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excellent staff,amazing view,smart building,private beach.... |
8.5 |
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Linus
Young couple
Molndal,
Sweden
August 23, 2009
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The facilities where excellent with private beach and pool. Large stains of mold in room leaking toilet that made the bathroom floor look like a unfresh swimming pool. This was not fixed during our 2 night stay although mentioned to hotel staff at several occasions. |
4 |
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Paul
Young couple
Richmond,
Canada
August 21, 2009
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The staff and facilities at the hotel were wonderful. The breakfast buffet was tasty and full of choices. |
10 |
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Kate
Young couple
London,
United Kingdom
August 13, 2009
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The hotel is only a 5 minute walk into Sorrento town centre and has a fabulous large terrace overlooking the Bay of Naples - a wonderful place to enjoy a drink after a day sightseeing or by the pool. The staff couldn't have been more friendly. |
8 |
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Anonymous
Young couple
Sweden
August 11, 2009
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View was great and nice with the private "beach" The room was in very low standard, poor cleaning and uncomfortable bed and furniture. |
5 |
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Anonymous
Young couple
United Arab Emirates
August 9, 2009
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The location was excellent and convenient for the centre of Sorrento. The hotel was comfortable. Fantastic views over the gulf of Naples and overall great value. The rooms were a little basic. |
7.5 |
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Lynda
Mature couple
Wicklow Town,
Ireland
August 8, 2009
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Lovely setting stunning views of the bay, public areas of the hotel were beautiful, staff were friendly Shower cubicle very small and mildewed, not 4star standard |
8 |
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Catherine
Mature couple
Market Drayton,
United Kingdom
August 7, 2009
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View from the terrace and breakfast terrace towards Vesuvius, Staff were very friendly and helpful. Spoke very good English. If you have to leave early in the morning they will put a breakfast box ready for you to collect from reception. Shower was very small in our room, with a shelf that I kept bashing with my elbows as I showered, and the bathroom seemed very dated. |
7.5 |
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Maria
Mature couple
Mississauga,
Canada
July 31, 2009
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The view The people, clean rooms |
9 |
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Elizabeth
Mature couple
New Smyrna Beach,
United States of America
July 29, 2009
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The location is wonderful. The rooms overlooking the Bay of Naples have a breathtaking spectacular view! It is very romantic. The complimentary breakfast on the terrace was ellegant. |
10 |
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Gail
Family with older children
Leamington Spa,
United Kingdom
July 27, 2009
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Beautiful location on edge of cliff, large pool and views superb, very clean, room comfortable and spacious, 5 minute walk to busy main square, a relaxing refuge from the bustle close by. Wonderful outdoor patio to eat breakfast and look at the Bay of Naples.Lots of space around, friendly and helpful staff. If you were near the staircase, could be noisy. The rooms not entirely soundproof due to older style, but the layout was really part of its 'grand style' charm. |
9.5 |
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Inge
Family with young children
BRASSCHAAT,
Belgium
July 23, 2009
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a real palazzo with the greatest views and swimming pool on the edge of the sea,superb and classy , friendly staff |
10 |
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Martin
Mature couple
Galway,
Ireland
July 23, 2009
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the hotel staff were very good in all respects, hotel kept clean and tidy at all times. Common areas of the hotel all very good restaurant, pool, sea deck etc We stayed in room 404, clean and tidy, but we booked a double bed and got two single beds pushed together, this is done in a lot of places on the continent and is not acceptable. Also only a shower in the room which had the smallest cubicle ever we have ever seen and a dribble of water from it. When on holiday you do not spend much time in the room but the bed and washing facilities which were poor here are the most important aspects. |
7.5 |
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Carmine
Mature couple
lincoln,
United Kingdom
July 22, 2009
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great location ,stunning views,friendly staff .good experience ,breakfast on the sun terrace was the best, no one read my request to be as near as poss to the lift as my wife has difficulty in walking, they put us in room 320,could not have been further from the lift . .no toilets on ground floor ,ground floor lift is 7 steps up from ground floor ,so not disable friendly. booked double room got single beds . |
8.5 |
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Jeanne
Family with older children
Norwell,MA.,
United States of America
July 22, 2009
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The views, the accessibility to the entire Amalfi coast, the ambiance There was a very musty odor in the single room of my son on the first floor back terrace. |
7 |
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Anonymous
Young couple
Ireland
July 20, 2009
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The view, the location. Perfect hotel - couldn't do better! The bathroom was quite small, the shower was tiny!!!! Other bathrooms seemed to be bigger in other rooms however. This is the only negative comment I have. |
10 |
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Anonymous
Young couple
Ireland
July 18, 2009
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Excellent location, beautiful views, hotel has a private beach with direct access to the sea for swimming (which many hotels don't have) and elegant decor Shower was very basic as there was no wall mount for the shower and no shower curtain which meant bathroom floor was soaked, staff didn't seem to think this was a big deal, breakfast for a 4* hotel was very poor ie. bread not fresh, most fruit was from a can and not fresh, prices of drinks around the pool area were excessive, €9 for 2 cans of coke! Also as prices were high in the bar, very few people used it which meant there was no atmosphere as night, finally when we looking to borrow an iron they wouldn't give us one! |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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