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Via Correale 34-36, 80067 Sorrento, Italy – Show map
Excellent location – rated 9.7/10! (score from 140 reviews)
Rated by guests after their stay at Grand Hotel Europa Palace.
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288 properties in Sorrento
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140 verified reviews
They speak your language!
Grand Hotel Europa Palace's staff speaks: Italian, French, Spanish, English, German
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Outdoor Pool, Grounds, Terrace, Sun Deck
Hiking, Fitness Center, Massage, Private Beach Area, Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 25 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English, German
From 2:00 PM
7:00 AM - 11:00 AM
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
One child from 4 to 12 years is charged EUR 45 per person per night in an extra bed.
One additional older child or adult is charged EUR 65 per person per night in an extra bed.
The maximum number of cribs in a room is 2.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 140 reviews
Value for money
Show reviews from:
Featuring a terrace with pool and furnished deck, Hotel Plaza is in the center of Sorrento. It offers modern rooms, a restaurant, and free Wi-Fi throughout.
Score from 183 reviews Wonderful
Facing the Gulf of Naples, this 4-star hotel is in the center of Sorrento, about 55 yards from Piazza Tasso. It features its own swimming pool and free Wi-Fi in the lobby.
Score from 399 reviews Good
Next to the Museo Correale Di Terranova, Sorrento Relais is a 5 minute walk from Sorrento's main square Piazza Tasso. It offers colorful air conditioned rooms with a flat-screen TV.
Score from 281 reviews Very good
Hotel Settimo Cielo features a rooftop terrace with swimming pool, sunbathing area, and panoramic views of Sorrento, the Gulf of Naples, and Mount Vesuvius. You can walk to Piazza Tasso in 10 minutes....
Score from 365 reviews Good
Restaurant staff and front end staff unprofessional and in friendly. Nightstand to fat from bed I could not reach with out getting out of bed to get glasses or put book down for evening.
The amazing Terrasse overlooking the sea, Vesuvio and Capri
Our room was in the adjacent section and was not great
a hark back to the Dolce Vita era with marble hallways and floors, staff very friendly and helpful, terraces and sea-views outstanding !
pool area closed, guests should be warned of this when booking ?
The service, the stunning view, the beautiful rooms all contributed to our magical stay in Sorrento. I highly recommend a room with a terrace/view. It was worth the additional money.
The shower was not impressive but this was a tiny defect in our fantastic experience at this hotel.
Central location Spectacular view if the bay and Vesuvius Good breakfast selection The main building is grand inside Helpful and friendly staff
Not so grand accommodations in the annex (cheaper but still expensive rates for a very small room) AC not working even though it was very warm still in October Not allowed to enjoy the back view unless you're paying for drinks there
this is one of the most beautiful hotels I have ever stayed in and I would love to go back one day to once again experience the breath taking position and views this hotel affords, I also enjoyed the lovely breakfast out on the balcony watching the mist lift in the early morning sunshine across the bay to naples
We didn't like anything about this hotel, as we didn't actually get to stay here.Hotel We booked in Jan for special anniversary in Sept, but on arrival were told we had been bumped to make way for a wedding.We were understandable angry and upset . We were allocated a room in the Hotel Royal, next door, not a sister Hotel as we were told , they told us they were doing us a favour letting us stay!.Although a nice alternative , it was not the Hotel we had so carefully chosen.
I think the policy of bumping people to make way for weddings is a disgrace; it lacks integrity and causes great distress. How can you book a room nine months in advance and still not get it?Booking .com should look into this policy as we feel we will not be able to book with any confidence again.
The seaview is great. The rooms are spacious. It is very relaxing to have breakfast at the terrace.
The view makes up for any possible dislikes. Having breakfast outside on the balcony each morning was a treat. Swimming facilities are brilliant.
Quality of pillow needs to be improved.
Upgrade to an ocean view suite with terrace!
the Annex rooms.
We booked a sea view room and wow....did we ever get one! Spectacular! Room was very large even by North American standards. Great deck with lounge chairs and towels provided. Breakfast was good with lots of choice and a beautiful outdoor terrace to eat it on. Well located with 5 minute walk from train station. No complaints!
Nothing, everything was wonderful!
Tiny, low budget room. Thought the Annex would be a much better room but even the toiletries are not the same quality as the main hotel. When we tried to upgrade, even at a cost, they kept reminding us that we got this at a " non-refundable" price and it was not possible. We felt stuck in a very substandard room. Hotel itself is past it's prime but this was absolutely bad!
outstanding views both from hotel and surrounding area. Had sea view room which provided an amazing outlook. Room was very large. in the Annex. Quiet area and easy to get to centre and buses/trains within minutes walk across small square
the breakfast was not really the quality expected although there was a varied choice. I found the fact that there were notices stating that no food or drink could be brought into the hotel grounds poor. A guest was actually told off for eating crisps on the decking area. Poor facilities for getting drinks/food in pool/decking area. The decor in places is tired. feel the hotel is trying to be something more than it is, there is something lacking almost like they have forgot that people are there to holiday!
Hotel near buses and train station and with a short walk into town. Hotel situated in front of the sea, with, down below, a swimming pool and a pontoon with sunbeds and a beach bar, Another external bar with the same view, and similarly the open breakfast area and dining room all with the fantastic view. We liked it so much that we extended twice, to six days in all.
Just after twelve on the first night, I was awakened by a wedding that got out of hand below, but the police weren't called for an hour. I put in a complaint the next day, expecting an explanation, but three days later asked the receptionist why I had not had a response. The message I got back was that the manager had been too busy to respond, and that why the police had not been called sooner was problems with the way the police operate!
Do not stay in Annex building. Rooms outdated
Fantastic value for money, lovely breakfast with amazing views,
The room was good but the beds and pillows need an urgent upgrade,apart from that no other complaints.
The sea view balcony. The breakfast and the design of the room. Close the the marina to take ferry to Capri. The service was good.
There are actually two buildings to this hotel. The main one which is Luxury and the second one which is more like a 3 star hotel. SMALLEST SHOWER EVER. It was hard to take a shower since it was so small. So if you book for the lower rate (which is still high) you will probably get that room. Check before you book!
Alfresco Breakfast Location Sea View
food and service
The attention to details was not there. Be it on the services/amenities side or interiors side. There was no ironing board and iron in the room like most 4 and 5 star hotels do nowadays. And the housekeeping pressing service was expensive and only available until 5 pm! As for interiors, the hotel rooms can use a few modern touches such as having rugs on the cold ceramic floors! Update the colors and perhaps a few decoration items too..The room just felt a bit shabby and dated.
Location is excellent. Room was spacious. Views are lovely. Reception staff very helpful. Terrace dining is perfect. Beach area very clean. Towels in bedrooms replaced every day and extra towels every night.
Reception area is dark. Poor choice at breakfast. Salads at dinner very unexciting. Restaurant staff not very friendly- made no effort to get to know us and we stayed 6 nights. No privacy in our room as we were on the ground floor and had to keep curtains and shutters closed. Not a city view room- we were looking at a high wall. No tea or coffee pot- ridiculous having to go back to make second cup of coffee. Tinned fruit for breakfast and horrible orange juice. People from outside of hotel coming in for sunset and spoiling it every night by standing in front of us- even though the two terrace waiters tried very hard to get rid of them, this is the greatest reason why I would question my choice of hotel again.
We spent the last night of our honeymoon here. It is a lovely hotel with gorgeous views! I wish we could have stayed longer.
Staff were very helpful, hotel is well located close to the square, outside bar has a great view over the coasts
Bugs in the bathroom and also when I opened my sheets at night. Returned home to bites on legs. It was too late to complain or be moved as it was 2am and I was up at 6
The best hotel I have ever been. Location is perfect, in front of Circumvesuviana station and near the port and piazza Tasso. Staff is really attentive and the service is perfect. Perfect place to spend the vacation.