Grand Hotel Europa Palace    

Splendida la posizione a picco sul mare e la vicinanza al centro di Sorrento.

La carenza di manutenzione in particolare della camera. Odore di "vecchio" nell'Hotel ad esclusione della sala da pranzo.

la posizione e la vista panoramica dalla camera

molta disponibilità alla reception, stanze grandi

colazione non all'altezza di un albergo di lusso, alcune camere hanno bagni un pò vecchi

ottima posizione e bellissimo Hotel

Mi è piaciuto il panorama il servizio in sala e in piscina

Ero nella depandance ,, la doccia è peggiore di un Hotel ad una stella. Stretta, con il pianale scheggiato e tutta nel complesso mal ridotta, non in linea con il resto dell'Hotel e della camera.

Le persone

La tazza del water, e tutto il resto. Non siete un quattro stelle e non meritate i miei soldi. Vi dico di vergognarvi. Ho cambiato subito il giorno dopo, in meglio e a meno. Cancellatemi dalla vostra lista.

Mi e' piaciuta la posizione

Non mi e' piaciuta l' accoglienza e il parcheggio a pagamento .non era ben evidenziato il pagamento a parte

Buona la posizione, buona la terrazza per la colazione, confertevoli gli spazi comuni. L'albergo risente di antichi splendori, dovrebbe essere ristrutturato, ma nel complesso può andare bene.

La posizione in cui si trova

Mobilio antico e mattonelle traballanti nella stanza

Vista bellissima-Ottimo albergo che consiglierei a tutti quelli che amano la bellezza.Personale gentile e accogliente.

La posizione, gli ambienti confortevoli, la disponibilita' del personale, l'ampiezza e pulizia delle camere, il terrazzo panoramico.

Avendo usufruito della sola colazione posso dire che non c'erano prodotti tipici come pastiera, torta caprese, sfogliatelle, baba' ecc.. Peccato!

Great location with only a short walk required to get into the heart of downtown Sorrento. Gorgeous cliff top views of the Amalfi coast right from the outside dining area. Old time English opulent design of the hotel interior. Excellent pool and lovely long pier for laying out in the sun. Nice balcony overlooking Mount Vesuvius.

Small bathroom/shower. Air conditioning not controllable by the guests. To keep our room cool enough we had to open the lovely balcony doors which worked well, but which also brought in too much outside noise from the busy Town.

I loved the view of the ocean.

The people on the next balcony smoked and their smoke went onto our balcony and into our room.

By far first and foremost the view, then the grand old high ceilings floors, furniture and fixtures. Lovely pool and pier into the Med for sunning and swimming. Nice staff.

The food and the hard pillows.

Stunning views from our room and from the breakfast, dining room and terraces. Lovely pool and sea swimming area. Fabulous location for shopping and restaurants. Close to ferry and hydrofoil docks. Great to be able to get paying public lift. Reception, dining and cleaning staff all very friendly and helpful.

WiFi expensive. The need to log in all the time.

Location is stunning, view is amazing, breakfast was great, hotel is quite lovely in the communal areas

We were a bit disappointed with the room. It was a bit tired but the real problem was that the shower head didn't work, we told the reception and she said "yeah. she knows"! Sorry you sell the room and know you can't shower properly, not very 4 star!

Stunning location, central for shopping and eating but magnificent views all around. The hotel was elegant and friendly and very comfortable. It was also spacious

We liked everything but improvements could be made to lighting in rooms - reading was difficult at night - and more electricity outlets please and in convenient locations for mobile phone and camera charging etc

Room was excellent. Old fashioned excellent. Facilities superb. Views tremendous

Stairs to lower suites are a bit tough-no elevator to these rooms-standard rooms have elevator.

Faultless

Views, rooms were opulent. Room service menu was lovely

Having to pay for wifi and not having access in our room. Had to sit in the foyer to get access.

Beautiful terrace overlooking breath-taking panoramic view over Bay of Naples. Grand marbled interior spaces for dining, lounge and bar. Spacious bathroom, towel change and maid service twice a day. Well run hotel with efficent, helpful, considerate and courteous staff with excellent friendly bar service from Antoino

The pool is set under the terrace and whilst still bright and warm around the poolside the water is not heated by the sun and was not heated by other means. It was therefore too cold to use other than by the very hardy and even they did not brave it for long. This was disappointing as it would have been lovely to swim in such a lovely location.

Staff were friendly, hotel was clean and tidy but the best thing was the location, 5 mins walk from the bus/train station and 5 mins into sorrento town centre, 10 mins walk down to the boats for day trips to Capri, I would highly recommend this hotel to others and should we ever visit sorrento again we would stay at this hotel. If you can stay in a room with a sea view I would highly recommend this option. Breakfast was great, fresh and plenty to choose from.

There wasn't much to dislike, however if you had a room on the front of the hotel this could be very noise as there is a main road and Italians do like to use there horns however this road is fairly quiet at night.

Really classy Hotel.Incredible views from terraces over sea and Versuvius.Rooms a little dated,but comfortable and clean.As far as location goes,couldn't really do better.Minutes from square.The main thing we were impressed with was the staff,reception were on the ball,but a special mention to Antonio the Barman for his local knowledge and pleasing personality.

No nothing,had a great time.Only spoilt by very noisy people in the room next door.Some people have no respect for others.

A beautiful hotel in an ideal location

Breakfast was "OK" - not wonderful

The location was A short walk to the main shopping areas of Sorrento

The staff were unfriendly and did not make our stay enjoyable. I asked if they could post some postcards for me and they very bluntly told me the postoffice was not far away.