Grand Hotel Hermitage  

Fabulous view (room with seaview), beautiful, peaceful, picturesque location. Hotel was outside of Sorrento, however, shuttle bus was provided and a very pleasant 5 minute walk to village of Sant Agata. Good sized, comfortable rooms. Friendly, helpful staff. Good coffee!

A more frequent shuttle bus service would have been helpful.

Hotel staff very good. Price was very good. Lovely walking path to local village of Sant Agata lovely resteraunts there.

Room at back of hotel they were not very full as first day they had opened for season but still were not prepared to give us a sea view room unless we paid extra. Price of beer very expensive. Breakfast not very nice, juice out of a machine horrible, coffee from a machine was even worse. Pool had no water in it.

The staff was very helpful at all times. Rooms were clean and comfortable. The best part was the view from our room.

We booked three rooms for our friends and wanted to have each couple pay for their own room but we had to put all three rooms on our credit card.

Friendlieness and helpfulness of the Hotel Staff. Location. Views from pool area and our balcony. Even when hotel was full it didn't feel crowded and everything was still available and accessible. Free shuttle bus into Sorrento and return. Ease and beauty of walk into St Agata town plus the amenties available there.

Shuttle bus timings back to hotel in the evening were too early for us on occasion at 23:30, didn't like the restriction this placed on us, when we fancied staying out - plus the taxi ride back from Sorrento was exhorbitant and prohibitive at €45 one way! Also there were 2 drivers who shared the duties (both of whom were very efficient, polite & helpful); but when one was on day off the service became restricted; the hotel should have someone available to cover days off and holidays, so that this ceases to be an issue.

I chose a room with sea view, large balcony and inviting appearance was gorgeous and relaxing. Proximity and accessibility to the village santa agata Hotel staff was charming and accessible amazing. The hotel is located close to Sorrento and transfers from the hotel saved driving and parking in Sorrento. We Recommend a guided tour of the island of Capri with hotel registration.

Tv room is too small. Vegetable missing breakfast menu.

Staff are fantastic - always willing to assist. Rooms are clean and furnished to a good standard View from the bar, restaurant and pool are simply breathtaking

Excellent location and fantastic views . Distance from Sorrento Town not a problem as shuttle service quite efficient ( about 15 minutes ) . Pool area , terraces , bar and lounge areas spacious and comfortable . Staff friendly and helpful and plenty of them . Rooms cleaned every day . Breakfast good and evening a-la-carte varied and reasonably priced . Nearby village St . Agata ( 8/10 mins . walk ) very nice with bars and restaurants . La Stuzzichinos definitely worth a try ( we ate here three nights .) . Overall a very enjoyable stay.

Bed was somewhat hard and not very comfortable

Everything was just perfect for us. The location in the endless gardens. The service of the staff. The hotel facilities. The mills. The right place to stay for perfect vacation. אם אתם אוהבים טיולים רגליים ונסיעות קצרות בנופים היפים ביותר בעולם, זהו המקום להיות בו. נהנינו מכל רגע. מומלץ ביותר.

Location , away from town centre, views, quiet spot for a relaxing break, but close enough to go into Serrento & also to go on trips. The pool is a lovely area & also for breakfast. Beautiful view as high up in mountains9hills). Could also be good place to go with a few people if wanting a private party. Staff all lovely. Value for money. Food was all fine & better breakfast than most places.

It is 9ks outside Sorrento, that takes about 1 hour walking. Plus you take your life in your hands to walk it!!! Shuttle service @ set times, about 4 times daily, not always available, depending on staff situation. Last bus 11.30pm. Taxis then range from 30euro upwards. To be collected on arrival by shuttle service, from train or bus, one needs to have made definate arrangements with the hotel & keep tel ph no on hand, if trains late etc.. otherwise it will be taxi. There is a local bus service past hotel which is good.last bus 11pm. Bathroom: need more towels, shampoos etc..

good value for money, nice location

El staff era muy amable.

No me gustó la ubicación. Está lejos del centro de Sorrento. Más específicamente, está ubicado en Sant'Agata. La comida no me pareció buena.

El hotel es perfecto, la vista de Sorrento y el golfo inolvidable.El personal muy atento y agradable siempre tratando de ayudarte. El desayuno es muy completo.