Grand Hotel Oriente  

Su ubicación, cerca de zona de compras y de la zona monumental. El personal del hotel muy amable. Relación calidad/precio.

Como a muchos hoteles italianos les haría falta renovarse un poco (pintura, etc.)

Todo queda al alcance de una caminata.

Muy buenas instalaciones acorde con un hotel 4 estrellas

La amabilidad de su personal y el confort de sus instalaciones, sumado a la muy buena ubicación en la ciudad, próximo a los lugares mas interesantes de Nápoles.

Estuvimos en el Hotel Santa Lucia. personal muy amable y dispuesto en todo momento a solucionar todos los inconvenientes, hermoso hotel en hermoso lugar Estuvimos muy a gusto

Su excelente ubicación, la tranquilidad, la amabilidad del personal y la excelente calidad-precio.

En lineas generales no ha habido nada que no me haya gustado.

La atención del personal es excelente. Todos los empleados son muy agradables y te ayudan en todo momento (algo, por otra parte, muy propio de las personas napolitanas) Además, el hotel está muy bien ubicado (junto a vía Toledo, una de las principales arterias comerciales de la ciudad), las instalaciones son modernas (conexión a internet gratuito e individual) y, muy importante, se agradece la limpieza. Mi habitación para ser individual era bastante grande y confortable. El desayuno, que está incluido en el precio, es bastante completo . Sin duda, la relación calidad-precio es positiva. En conclusión, por mi experencia personal, recomiendo este hotel a todos los que visiten la preciosa ciudad de Nápoles.

Esta muy bien ubicado. el personal es amable, buena relación precio calidad

Ubicacion

La ducha demasiado pequeña, no te podes mover, necesitas otra persona que te lave el cabello ya que no puedes levantar los brazos, siendo flaco.

Location near via Toledo and other central points.

Air conditioning not working,safe in room broken and unreperable after two attempts.window shutter broken in lock down position making room very dark.over flirtatious young front desk attendant a real pest.

Beautifully lit and dcorated bedroom, all very tasteful. Bed huge and very comfortable. Lots of space everywhere ; rooms very quiet and well-insulated. Large but little-used bar area~possibly because hotel used for overnight business stays as much as tourism. Good breakfast. Ideally situated in Royal Naples, which is rich in history, close to the liners, castle, opera, and shops. Within reasonable walking or inexpensive bus distance is all you could want to see of Naples. Within 100m. of Via Toledo, a half-pedestrianised main artery. No difficulty in getting across to main railway station/Circumvesuviana. (No point in having a car there !). Hotel well worth its 4 stars.

Less a criticism than a fact : this hotel appears to be popular with Italians and French, and there isn't the usual young woman/fluent English speaker on Reception. But~armed with the excellent Time Out guide~we didn't find this difficult after the first hour or two. The breakfast staff~the hotel doesn't do any other meals~were not strong on English either.

This is the friendliest hotel we have stayed at. The dining room staff, in particular are absolutely wonderful and really looked after my husband and me. This is the second year we have stayed here, and if we return to Napoli next year, we will definitely stay here. The location is superb, right of the main street, Via Roma, where all the shops and cafes are. Also very good value for the money. We stayed for 23 nights, as we were in Napoli to see family.

reception staff friendly and helpful

not very good housekeeping !

location early check in done

no drinks and snack at the mini bar

Staff was always very friendly and helpful.

Accessability of Wifi is poor.

The staff are very hospitable, efficient and helpful. The room service is good. The buffet is tasty, substantial and diverse. The location is safe and very close to the main sights: Palazzo Reale, the San Carlo Opera House, the Umberto Gallery and so on. We enjoyed our stay at the hotel and would highly recommend it as good value for money.

location is good and will be even better when you finish the subway, which was the food was tasty and true English Breakfast, towels and pillow cases were refreshed every day

the hotel was once elegant but now is not so elegant ,breakfast was same every day, bread was like rubber and one type , you could not make your toast, carpet was old, bedding and toiletries not changed every day.

A good hotel. Convenient location. Excellent combination of price and quality. хороший отель. удобное расположение. отличное сочетание цены и качества.

Not easy, small shower. Lack of view from the window. не удобная, маленькая душевая кабина. отсутствие вида из окна.

Great location. Friendly staff. Full bar and lounge next to the lobby was nice to relax after a day of touring.

Breakfast wasn't anything special, but enough to get you started. They did offer espressos and cappuccinos with breakfast though.

Very friendly & helpful staff

Posizione centrale per la visita della città

Collegamento tra il settore garage e la reception. In particolare mancanza di un ascensore diretto tra i piani e il garage.

L'emplacement, le calme, la gentillesse du personnel

Le peu de chaines de télévision (et aucune en français), le fait que l'internet n'ait pas marché pendant 2 jours. Les jus de fruit au petit déjeuner étaient imbuvables

Posizione centrale , le camere all'ottavo piano appena ristrutturate ,molto belle e pulitissime.

Accueil Chambres très spacieuses et très bien insonorisées Grand lit et literie confortable Petit déjeuner

Wc dans la salle de bains Pas de chaînes françaises à la tv

Очень удачно расположен. Достаточно чисто. Хорошие завтраки. Идеально по цене-качеству.

Номера, особенно сантехника, требуют ремонта.