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Via Armando Diaz 44, Plebiscito, 80134 Naples, Italy – Show map
Excellent location – rated 9.5/10! (score from 247 reviews)
Rated by guests after their stay at Grand Hotel Oriente.
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Grand Hotel Oriente's staff speaks: Italian
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning
3:00 PM - 12:00 AM
4:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 3 years stays free of charge when using existing beds.
One child from 4 to 12 years is charged EUR 25 per night in an extra bed.
One older child or adult is charged EUR 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 247 reviews
Value for money
Show reviews from:
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Admire the view across Naples city centre from the rooftop terrace of Renaissance Naples Hotel Mediterraneo.
Score from 128 reviews Very good
The location was central. The staff we're amazingingly helpful. The room itself was stunning, clean - great bathroom, new and lovely.
room size,big bed,breakfast,wifi
The location is brilliant, just off via Toledo, close to everything including city transport - metro, funiculare, etc. The main railway station is two metro stops away. My room was large for a European city, well appointed, clean, very good bed. Decent buffet breakfast. Wii was reliable throughout the hotel. Staff generally nice and helpful.
The hotel does not seem to provide extra services that one might expect from a 4 star. E.G., I asked to use an iron and was told there wasn't any. They did offer a next day service which was irrelevant. I made a similar request at a different hotel 2 days later and an iron+board was delivered to my room within 5 minutes. I kind of expect this from a hotel at this level.
nice newly renovated room, parking garage available
Staff very helpful arranging reservations etc. Very good and central location.
Wifi poor - like most places in Italy
We truly appreciated the hotel staff, especially Giuseppe Raimondo and his colleague at reception. They were outstanding regarding recommendations for everything!! Giuseppe even arranged for a car to pick us up at the airport. The hotel is very close to the Metro stop which made everything very convenient. The breakfast was substantial, and we enjoyed the waitstaff and the lovely white tablecloths! Excellent, excellent!
Location, comfortable room, friendly staff.
twice the energy went down and somebody had to switch it on from outside the room. Apparently the air conditioning is controlled by the staff in the lobby and you have to ask them if you don't like your room temperature.
Friendly staff, comfortable room, amazing shower and good breakfast.
Hotel looked even better inside than its pictures on Booking.com! Quick check-in, quick check-out...People friendly, amazing breakfast with espresso's and cappuccino's...fast wifi...Blackout curtain (noise out too) for amazing sleep...
comfort, location, big and clean room
service for breakfast is very slow, not enough croissant and bacon
The staff were excellent, really friendly and helpful. The location is great, very central (close to Toledo Metro station) with easy access to everything (we walked everywhere from hotel with ease). Amazing views from 8th floor. Naples is a great city, very interesting and perfectly safe. Very good wifi.
Reception area is looking a bit old and tired, but no doubt will also be improved.
Location is good and safe. Room and bathroom decor is good, it has just been refurbished. Very good breakfast.
only one lift working. refurbishment of stairwells during the day quite dusty. The lobby needs to be updated. Wifi signal not great.
best location cleaness large room security is good
Huge bad. Mindbogglingly huge! Room was well-renovated and the furniture was also in good condition (or even new). Good location: cafes, restaurants, banks and even supermarket were all in 5 minutes from the hotel.
Cleaning of the rooms was not bad enough to make us complain to reception, but we didn't leave tips to cleaner. (As we did in some other hotels during our trip.)
It sounds a bit unpleasant upon arriving at the hotel and instead of being welcomed to be told from the receptionist that you should leave all of your valuables in the room and that you've been extremely lucky not being robbed while coming from the port... Although Naples is heard to be a not so safe place it's not nice though to hear that once you first step at the hotel apart from the fact that you appreciate the staff's interest.
Our room was spacious, smart and tastefully furnished. Being located in an almost closed section of the street, it was quiet day and night. The staff were great and our room was spotless each day. Great location... Close to plenty of shops, sights and restaurants.
Terrific hotel in a great location. Very nice room with a balcony, Great bed and room amenities. Friendly, helpful staff. Within easy walking distance of everything in the center of Naples. Excellent breakfast,
Nothing not to like, except sporatic Wi-Fi availability.
Renew all the hotel
No wifi in the 8th floor,very slow, so it was like we didnot have,we asked about and they do nothing to fix it !!!very disappointed all our information was in my tablet!!!!!
Grand Hotel Oriente is all you need for a perfect stay in inspiring Naples. Oustanding, safe location, delicious breakfast, breath taking view from he balcony of the room on the 8th floor, perfect bathroom. Congrats to the management team of the Hotel and kindest staff, Gianni, Gueseppe and others. Would stay again in this Hotel!
Location was perfect. Staff was helpful and friendly. Room sizes were a good and looked like they had been refurbished recently at least on our floor. Would stay here again if going to Naples.
Hotel very pleasant..staff helpful..in a good location...
Couldnt connect to wi fi from bedroom..maybe sun lounger on balcony
Hotel very central for walking around city staff courteous and room clean and comfortable breakfast offered excellent choices no complaints
Wifi was difficult to connect and wasn't free as thought Rooms could do with more space for clothes as we stayed for a week more hangers in wardrobe
Very good hotel, comfortable and great location. Breakfast has improved since last year and is perfect. Good value.
Rooms recently renovated with slight imperfections (minor)
Everything. The hotel is located above the (quite beautiful) new underground metro station (Toledo), and faces a newly-paved piaza. The hotel is well refurbished, and the staff give meticulous attention to guests. Rooms are spacious and well-appointed, and most have private balconies.
I booked for 2 rooms "matrimoniale" executive and I paid for 2 rooms called "appartments" on the bill which were more expensive. I find it unacceptable from a hotel of this standing. This change of category should have been told on checking in. MOreover, price of the room should be indicated on the door inside the room, which was not the case. can you do something about this fraudulous attitude of this hotel management? thank you and best regards. FLorence Vervial
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