Grand Hotel Salerno    

Podría mejorar el desayuno, en función de la categoría del hotel

Estar a 400 metros de la estación de tren hace muy fácil ir a Napoli, Pompeya o el bus que tiene parada en la misma terminal te lleva a la costa Amalfitana, Minori o Positano... La habitación es espaciosa.

El personal debería tener una capacitacion orientada a la atención del cliente. Si el hotel esta con algo de ocupación te encontrarás con muchas dificultades para tomar el desayuno...faltaba todo, la gente les reclamaba y no daban respuesta alguna. Otro punto importante es el costo del wifi a 5 euros la hora... Hoy un hotel no puede cobrar el uso de la wifi...es parte del confort. Es un hotel **** estrellas pero no las amerita ya que sea un hotel espacioso pero su atención les resta.

coji este hotel porque estaba en la ruta de mis vacaciones por napoles y la costa de amalfi , buena piscina para descansar y relajarse

un poco caro ,no tiene nada de especial y encima el wifi es de pago

Tiene una vista espectacular y las habitacion comodas

si que no tiene una zona de wi-fi y que el uso del internet lo cobran a razon 5 euros la hora....

Me ha gustado la situacion,muy cerca del centro de Salerno y al mismo tiempo muy comodo para realizar excursiones en barco a Almalfi,Positano y Capri,pues esta muy cerca del puerto desde donde parten los barcos para estas excursiones.

La ubicación y las instalaciones, así como el servicio están muy bien en cuanto a la relación calidad/precio. Muy adecuado para ser un 4 estrellas.

Que no tenga disponible un parking gratuito, o por lo menos de pago con un descuento diario. Es decir, considero que para ser un hotel de 4 estrellas, éste es uno de los puntos más importantes a tener en cuanta, ya que dicha ciudad es una de las más visitadas a nivel internacional y se accede en su mayoría, en coche. Por otro lado, las instalaciones deberían ser revisadas (como por ejemplo: accesorios del baño, etc.), que no estaban en justas condiciones.

Hotel confortable sin ser lujoso, con espacios amplios, muy limpio todo, el desayuno muy variado, las habitaciones superior tienen balcones vista al mar Excelente ubicación en plena via costera muy cercano a la estacion de trenes

La conexion WIFI a internet es solo en el area de recepcion .

Su ubicacion en el lungomare y pocas cuadras del corso es muy buena.

Lamentablemente si! Soy una senora de la tercera edad y hay una cosa muy curiosa en este hotel, y es que la luz del bano se apaga sola despues de cierto tiempo porque supuestamente tiene un sensor. Aunque se deje la tarjeta insertada se apaga despues de un tiempo y la persona queda completamente a ciegas en el bano.!!! Cosa muy peligrosa si no se esta acompanado y si cerraste la puerta con seguro. Igualmente sucede esto con el televisor... Despues de un tiempo y sin haberle colocado el timer al televisor, este se apaga y punto..! Es decir si estas viendo una pelicula, se te apaga a mitad de pelicula y tienes que volverla a encender y buscar en que canal lo tenias..!!! Asi pierdes por lo menos 8 minutos de la misma... Increible pero cierto.!! El papel higienico es un tesoro bien guardado en este hotel...! Si les da una diarrea... No me lo quiero ni imaginar...!

Unicamente la estructura del hotel, es decir todas las intalaciones del mismo y su ubicacion.

Si... Muchas cosas no me gustaron. El personal, aunque no todos, no dan informacion a los huespedes de si hay mensajes. Nosotros estabamos esperando a un senor de una agencia de envios y fue 2 veces al hotel y no nos informaron. No dejan suficiente papel higienico..! Y el aire acondicionado lo controlan ellos a su antojo. Hay que enojarse y valerse de mucho coraje para que hagan caso y pongan a funcionar el aire acondicionado. Las camas aunque las pidas separadas, las entregan como a ellos les parezca. Utilizan un tipo de toallas de tela que no secan para nada..!

Ubicacion muy buena para empezar un tour a la Costa Amalfitana

Comfortable beds, near train station that takes you to Naples in 30 min

At 9 am there was already no cheese available at breakfast and when asked, personnel rudely and said: "that's it, eat salami!". We wanted to use the swimming pool and had to pay 6 eur each for flip flops and swimming cap. Car park service is not run by the hotel and price list at reception states price per 24h but if you stay 12h you have to pay full 24h, etc.

Close to station and town centre

Wifi prices prohibitive

Location was near the staton which suited us as we were taking a train the following day. The staff were very good and friendly. Made good use of the indoor pool and leisure facilities. The food was good

The weather. Rain Rain and moore Rain and winds but nothing the hotle could do about that

Grand hotel, great location right on the waterfront & short walk to centre. Nice spa & pool (although fully booked for 2 days for massage after long drive)

4 star hotel should have its own car park or at least subsidize the parking next door. Also this is the 20th century & charging 5€ for 1hr's wifi is most certainly not on!! Cafe's give free wifi when you buy a 1€ coffee, when I am paying 80€ a night I expect free wifi.

Lovely view, luxurious room

breakfast

lady at reception was helpful

Position

1) In addition to the cost paid through booking.com, I have been obliged to pay an additional cost as I paid with a credit card. Moreover, I had to pay local taxes, which were not specified on the web site. 2) The personal is rather rude. 3) The "highly advertised spa" (pool, sauna, body treatments, ...) was open from 10.30am to 7.00pm. Moreover, it was necessary to make reservation for all treatments. Such setting makes the spa useless as most of the people are busy in this time frame, either visiting the surrounding (holidays) or for conference (work).

Location good.

I found the service desk staff to be too busy to help, and slow to respond to requests. Also thought the emphasis was on looking after the business and conference customers. Lobby was very noisy ad a result of nurses conference.

Close to the station and easy to walk into the city, very nice view from balcony.

No Wi fi for such a big hotel is a bit of a problem, the reception staff did let us use there computer FOC at the back of their office which was nice. The pool is adverstised as heated and it was not, the staff in the restaurant need some training to say the least. Our room was advertised as having a bath but did not. Nothing major wrong but the hotel is a little "Tired"

Location, Beautiful views

Service especially in restaurant was poor

Generally nice, a private (managed by an external company but inexpensive) parking, good and solid breakfast. A small fitness center with a pool in the basement a reasonable walking distance from the center a beach which is a stone-throw away but kinda dirty (

You have to buy Internet time and the connection is dead slow which is a joke in 2012 - cheaper hotels have free and faster WiFi No slippers, have to buy them for the indoor pool The hotel restaurant on the roof terrace is only open for private parties - which is a pity. No draft beer at the bar - but this is Italy, so no big deal

Breakfast was good Bed was comfortable

Got given dirty towels One toilet Roll our entire trip Staff were not very helpful Pictures are not what we received Room was beneath a function room with loud music and people each night - could not sleep Bathroom door was rotting 20 min walk into main area

The location was ok. Walking distance from city center.

The hotel is overall a very bad experience and a rip off. Staff is rude, they ignored me for several minutes then finally addressed me as if they had much better things to do. They did not give any information about the room, breakfast or city, just the room number and then lost interest in me. I thought parking was included in the room price as it belongs to the hotel but it's not the case, you have to either park the car in a paid public parking or a guy can park it in the hotel parking for € 13 ! The wifi is a complete scandal: €20 for 12hours (it's 12h access maximum)!!! Breakfast was barely eatable. Finally the hotel feels like a massive hospital with long white corridors and large cold white rooms. My boyfriend and I felt extremely uncomfortable during our stay.

Love the Design, the interiors !!! Their breakfast is superb, and the staff assisting top !!

Very noisy !! A lot of Conferences were happening in the week we stayed.. The wake up halls , by loud walk in the halls, or strolling carry-ons, by people getting up early ( 7am) to attend their classes or leaving...could a center soft walk carpet solve the problem ??

Location, indoor pool and very good choice at breakfast.