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Grand Hotel Santa Lucia
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When would you like to stay at the Grand Hotel Santa Lucia?
Top
Based on
121
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Stefano
Young couple
MILANO,
Italy
November 9, 2009
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we had a very good stay very good hotl |
10 |
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Anonymous
Mature couple
Israel
October 22, 2009
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professional skilled staff |
10 |
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Gerrit
Mature couple
Leuven,
Belgium
October 11, 2009
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Very classy hotel, certainly a four star hotel, if not five star. Hotel staff very professional, helpful and distinguished. Hotel maintance came by twice a day. Carpark a bit expensive but your car was brought in front of the door every time you needed it. Spectacular view over the Castel dell'Uovo and the sea. Good breakfast: fresh cappucino is brought to your table. Nothing: i don't agree with the negative points in the guestreviews : wi-fi voucher was free, breakfst was good: eggs, bacon, fresh fruit, vegtables... |
9.5 |
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Efterpi
Mature couple
ATHENS,
Greece
September 17, 2009
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The excellent hotel staff, cleanliness and excellent breakfast |
10 |
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Andrew
Mature couple
GLOSSOP,
United Kingdom
August 18, 2009
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A very friendly, totally professional hotel, on the Naples/Napoli seafront. Room very good, buffet breakfast perfect. |
9.5 |
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David
Mature couple
Asheville,
United States of America
March 18, 2009
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location, buffet breakfast was excellent, staff was attentive and helpful. sheets were not soft, heat in room was not adjustable and was set too high, room was very small. |
6.5 |
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Lisa
With friends
Hove,
United Kingdom
March 11, 2009
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The location was brilliant with fantastic views over the bay of Naples and central to shops bars restaurants..etc, The staff were very friendly and helpfull.The rooms were very comfortable with everything you needed. I would stay at this hotel again if i returned to Naples. |
9 |
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Pawel
Mature couple
Limassol,
Cyprus
March 10, 2009
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the location, the staff Internet access is definitely not for a business traveller! the on-tv Internet is of no use for business and the Vodafone Wi-Fi access rather pricey and very-very unreliable! |
8.5 |
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Knut
Solo traveller
Trondheim,
Norway
March 3, 2009
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Close to centrum. |
10 |
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Kelvin
Mature couple
Wickford,
United Kingdom
February 19, 2009
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the view over the small harbour |
9.5 |
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Maria
Young couple
nea smirni,
Greece
January 15, 2009
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Fantastic staff, they know their job, great brekfast, fantastic view, very clean and very quiet just a 10 minutes walk from the shops |
9.5 |
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Anonymous
Family with older children
United Kingdom
January 4, 2009
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A very good hotel in a great location. THe rooms were great and the views excellent. Naples has the best New Year's Eve fireworks in the world. The restaurant and room service menus were a little limited. |
9 |
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Anonymous
Solo traveller
Italy
December 25, 2008
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vodaphone wireless internet access was pricey and of poor quality |
8 |
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Niccolo
Young couple
luxembourg,
Luxembourg
December 8, 2008
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location |
7.5 |
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Eugene
Mature couple
Pocono Summit,
United States of America
November 22, 2008
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view breakfast artistic |
9.5 |
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Mónika
Mature couple
Szentendre,
Hungary
November 22, 2008
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The room was very comfortable and large. The athmosphere of the bar. |
9 |
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David
With friends
Co Durham,
United Kingdom
November 5, 2008
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Location, View, Breakfast |
9.5 |
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Apinan
Mature couple
Bangkok,
Thailand
October 31, 2008
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Hotel staffs are friendly and helpful |
9.5 |
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Anonymous
With friends
Afghanistan
October 17, 2008
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It was actually nice hotel, but maintenance and cleanliness was not good. Even though our requests, bath was dirty and hair dryer was still broken and out of use. |
6 |
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Koji
Solo traveller
Tokorozawa Saitama,
Japan
November 8, 2009
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従業員の接客がよく、部屋のつくりも良い |
9 |
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Alain
Mature couple
béziers,
France
October 22, 2009
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L'emplacement excellent avec très belle vue sur la baie de naples et près du centre et de nombreux restaurants et bars . Chambres standard confortables mais beaucoup trop exigües . insuffisance de rangement tant dans les chambres que dans les salle de bain ; pas de peignoirs de bain . service de petit déjeuner- buffet déplorable ( le personnel ne semble pas concerné par les clients ) . Cet hôtel est agréable mais en aucun cas de catégorie luxe comme il prétend l'être |
7 |
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Nicolas
Solo traveller
Villeurbanne,
France
October 10, 2009
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La situation géographique, la vue sur la baie de Naples. Nous avions pris une suite pour passer un moment privilégie a Naples et... Avons été très déçus. La description de la chambre ne correspondait pas a notre réservation. Nous devions avoir bouteille de Champagne a notre arrivée et une terrasse mais rien de tout ça!! Juste petits balcons, avons même du demander un deuxième peignoir. A près de 400 euros la nuit c'est vraiment décevant surtout que nous sommes restes 3 nuits. Personnel pas très aimable le matin et petit déjeuner assez banal. |
4 |
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Mutsuko
Mature couple
AICHI TOUKAI,
Japan
September 28, 2009
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レストランスタッフやポーターは、大変良かった。隣の道がタクシースタンドになっているので、すぐタクシー- が利用出来たのも便利だった。道路を挟んで目の前にレストランがたくさんあり、夜、外食するのも安心だった- 。景色はもちろんそういう面でもロケーションは最高。 ホテルに駅までの送迎車を頼んでおいたが、ドライバーが降ろすホテルを間違え、別のホテルで降ろされ、少し- 歩かなければならなかった。フロントにその旨を言ったが I'm sorry 一言で終わった。あれで50ユーロは高いと感じた。帰りも駅までのタクシーを頼んだが、デモで前の道が塞が- れていたのでしかたないとはいえ、車呼ぶのは無理、という態度で一蹴された。ポーターの人が無理やり入って- 来てくれるドライバーを見つけてくれたので、良かったが、フロントにはナポリらしいフレンドリーさは、感じ- られなかった。 |
8.5 |
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Annie
Mature couple
LE BUISSON DE CADOUIN,
France
September 26, 2009
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Acceuil (français parlé), literie très confortable, petits déjeuners copieux, vue sur la mer et le Vésuve, proximité du centre historique, du départ ses bateaux et des restaurants, garage à disposition |
10 |
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Stéphane
Young couple
Issy Les Moulineaux,
France
September 24, 2009
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le jacuzzi dans la chambre et la vue sur la mer, le confort de la chambre Le côte impersonnel du fait de son style "hôtel d'affaires" |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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