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Newest reviews for Grand Hotel Santa Lucia

  • Hakan
      United Kingdom
    August 3, 2014

    Breakfast and Location

    Bit too much noise late at night from taxi rank (drivers) on the side of the hotel

    7.5

  • Anonymous
      United Kingdom
    July 31, 2014

    beautiful view of Port and Castle

    10

  • Janet
      United Kingdom
    July 22, 2014

    Great hotel with lovely room. The staff were excellent and service attentive. A great place to stay in Naples.

    9.6

  • Bruno
      United States of America
    July 22, 2014

    Loved the views, the staff, the breakfast, the room, the proximity to the Castello Ova-which is a must visit. We loved walking down Luongomare at night and eating Sorbillo Pizza, joking with the waiters, strolling and hearing my parents talk about leaving to America in the 50's from a port near by. The balconies in the rooms are so, so, so Perfetto. You wake up draw the electric shades and can't believe your eyes. We loved it.

    Leaving.

    10

  • Joe
      United Kingdom
    July 13, 2014

    GREAT LOCATION LOVELY OLD CITY

    NOTHING

    9.6

  • Jakob-pall
      Iceland
    July 13, 2014

    It's pretty expensive!

    7.5

  • Malina
      Belgium
    June 24, 2014

    The hotel has a good location, it is clean. It provides a nice view.

    Th wi-fi in the room did not work. We had to wait for quite long time to get a clean table to have a breakfast and even longer time to get a coffee or tea.

    6.7

  • Sophie
      United Kingdom
    June 22, 2014

    100% fantastic the people were lovely, friendly and could not do enough for us. Really enjoyed our stay and wish we were still there.

    10

  • Laura
      Finland
    June 21, 2014

    Excellent customer service

    The room and the interior were quite outdated

    7.1

  • Deborah
      Australia
    June 16, 2014

    Location, a bit touristy but lots of choices for eating. We used it as a base to see Pompeii, Herculaneum, Vesuvius & the Amalfi coast, so driving in and out was challenging but doable.

    Hotel was a bit dated, old style. We had a suite, wifi worked well in the lounge but not bedroom. Breakfast was typical continental - lots of sweet stuff!

    6.7

  • Anonymous
      United States of America
    June 12, 2014

    The view of the bay

    Spotty Wi-fi

    9.6

  • Anonymous
      Belgium
    June 10, 2014

    - art deco hotel - large room with two balconies and sea view - parking service - at the restaurant you can order what you like, even if it is not in their usual menu - obliging and courteous staff

    - nothing to report

    10

  • Dale
      United States of America
    June 7, 2014

    The view from our balcony was great. It would have been even better had there been a chair or two out there.

    Wifi was very spotty. But that wasn't a huge deal.

    9.2

  • Aldo
      Argentina
    May 25, 2014

    Locación

    Confort in rooms

    6.3

  • Robert
      United Kingdom
    May 11, 2014

    Good location and cheerful staff

    The hotel is a little bit tired but still ok. Not enough staff on duty at breakfast so the service wasn't as slick as it might have been....they couldn't cope with too many breakfast arrivals at the same time.

    7.1

  • Monica
      United Kingdom
    May 10, 2014

    Very dated and ugly rooms. Dirty pillows, mouldy smelling room. Truly awful.

    2.9

  • Judith
      United Kingdom
    May 8, 2014

    Big room, great view and good location

    Slippery jacuzzi

    8.3

  • Philip
      United States of America
    April 26, 2014

    Attentive staff, opulent decor, fine breakfast,grand view of Naples Bay and Castel d'Ovo. Spacious room.

    Some noise from hordes of people walking along the water at all times of night, attenuated by four layers of glass but still there.

    10

  • Pam
      Ireland
    April 25, 2014

    The Air conditioning did not work in our room. The décor of our room was very dated. Was very stuffy (perhaps due to the lack of air-con.

    5

  • Harriet
      Ireland
    April 25, 2014

    Mattresses were poor quality and room decoration and bed covers were not 4 star standard for 2014 as in Ireland

    6.3

  • Robert
      United Kingdom
    April 12, 2014

    Location

    Bar prices

    9.2

  • Rebecca
      United States of America
    March 2, 2014

    Beautiful harbour view, comfortable bed, nice bathroom, great breakfast. All facilities appeared very clean.

    Wifi was a bit unreliable at times. Television took us a bit if trial and error to operate as the directions provided for the remote were incorrect.

    8.8

  • Lara
      United States of America
    January 6, 2014

    The location is spectacular, with the water and castle right in front of the hotel.. Very beautiful!

    9.6

  • Carmel
      United Kingdom
    January 6, 2014

    Mini bar items were missing from our room. Informed the staff at reception and items we'rent' replaced for 2 days. Then on checkout we were charged for items that were missing when we arrived. I had to tell the staff twice and then finally they understood and didn't charge us for the missing items.

    7.5

  • Gabi
      Israel
    November 24, 2013

    Wonder full staff very helpful. The location is very good. We were upgraded to a room with sea view and it was very beautiful. Very good breakfast.

    Nothing

    10

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