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Recently booked in Genoa
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Grand Hotel SavoiaVia Arsenale Di Terra, 5, 16126 Genoa (Show map) Excellent, Score from 1273 reviews“Loved the old world feel of the hotel. Great old fashioned service and the most fabulous full on breakfast.”
Jayne,
Turramurra
Grand Hotel Savoia is across from Piazza Principe Train Station, a few steps from Genoa Aquarium. Rooms feature free Wi-Fi access, free mineral water, and an LCD TV with Sky satellite channels. The Savoia features a gym and spa center called La Spiaggia Segreta, which includes a sauna, a large jacuzzi, and aromatherapy showers. You will also find 2 jacuzzis on the terrace, with panoramic views out over the city. Novecento Restaurant offers Italian cuisine and Ligurian specialties. There is also a cocktail bar and lounge. The private garden includes a unique playground with pirate ship. Hotel Rooms: 117, Hotel Chain: Planetaria Hotels.
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Total Hotel Score:8.6
Based on 1273 reviews Guest reviews are written by our customers after their stay at Grand Hotel Savoia. |
Score breakdown
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Score filter |
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Anonymous
Family with young children
Sweden
January 10, 2011
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Very good breakfast. - The personnel would not allow children into the spa, even though it explicitly says on the website and in their printed material that this is allowed. We brought a very disappointed, calm and well behaved 6 year old who was refused. - The bath tubs on the roof are only open during the summer season, even though it would make more sense to use them during winter. - Impossible to awake the personnel when we left early in the morning. We had to arrange our own taxi's. - Not as central as it seems. It's close to the central station, but very far from all the shopping districts and most of the historical sites.
4 out of 4 people found this review helpful, did you?
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5.8 |
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James
Family with older children
La Jolla,
United States of America
June 29, 2011
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We liked the location and the food at the restaurant. The breakfasts were very good. The beds were comfortable and the linens and towels were first class. The staff were surly, rude and not at all helpful. The maid service was poor. The hotel advertises WiFi throughout the hotel, but we could not connect from our room.
2 out of 2 people found this review helpful, did you?
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7.9 |
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Anonymous
Mature couple
Switzerland
June 7, 2011
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Breakfast Reception Infos about the Hotel facilities... They dont give any information!
2 out of 2 people found this review helpful, did you?
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6.7 |
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Anonymous
Family with older children
United States of America
May 19, 2011
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Comfort and cleanliness of rooms. Breakfast was the best of our trip. The wait staff was lacking in two incidents. We ordered room service and the meals came with one set of cutlery. When we called the front desk, they just kept switching us to room service although we couldn't get through on their line. My husband finally had to go down to the restaurant in person. In the late afternoon of the next day we stopped at the lounge to have a drink before heading out and first we were told there was no orange for a Campari & orange and then it took a very long time to get a Campari & soda. Also when we booked in at 6 pm there was only one person on the desk. I noticed another guest had to wait quite a while while we were booked in.
2 out of 2 people found this review helpful, did you?
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7.9 |
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Andrew
Mature couple
Medina, WA,
United States of America
May 11, 2011
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Location, quality and history of hotel, beautiful lobby, good food, nice spacious room Hotel staff were not particulaly helpful or knowledgeable except for Phillipo, the bartender.
2 out of 2 people found this review helpful, did you?
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7.5 |
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Jay
Mature couple
APO AE,
United States of America
December 26, 2011
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This is a wonderful hotel that definitely fits the description of old- world charm! Stayed on two different occasions and loved it!! Location next to the port requires caution if out after dark, but this would not prevent me from staying here again.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Heidi
Mature couple
DPO,
United States of America
October 4, 2011
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Although the room looked out onto a busy square, you couldn't hear a thing! Loved the window shutters--made the room completely dark for a greta night's sleep. Comfortable bed too! The spa was small but well kept with a variety of saunas and a nice pool at the perfect temperature.
1 out of 1 people found this review helpful, did you?
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10 |
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Yacoub
Mature couple
Jerusalem,
Israel
September 29, 2011
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The Hotel is very good in general, and the staff are excellent,but for us , the 1rst reservation on the 12th of september.. Our room was not good as we reserve it from the internet,and no hot water in the room, we had to change the room the next day and the bathroom was very slipery and not comfortable. At last the way back on the 19th of september we had a very comfortable room and the bath was good.If we did not get a good room we would had a very bad opinian of the hotel.Thank you until the next vacation in Genova
1 out of 1 people found this review helpful, did you?
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8.3 |
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Anonymous
Family with older children
Australia
July 24, 2011
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Gorgeous hotel; very luxurious; great staff; great breakfast (if pricey) and breakfast verandah Breakfast is not included when you get a cheap rate...
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Young couple
United Kingdom
June 21, 2011
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Loved the executive double room and the spa facilities were very good. The location in Genoa could not have been more perfect. Very friendly staff, lovely and comfortable hotel. All at a good price.
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Young couple
Hong Kong
June 7, 2011
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Great value for money. Restaurant was very good. Well decorated. Great location. Efficient staff. Room size quite good. Wi-fi in room not working well, but excellent in lobby.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Bruce
Mature couple
Pymble,
Australia
June 6, 2011
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Wonderful breakfast,friendly staff, free internet and wi-fi, free canapes, grand hotel with excellent decor.
1 out of 1 people found this review helpful, did you?
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10 |
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Schmidt
Mature couple
Rio de Janeiro,
Brazil
June 4, 2011
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There are a bunch of lies about this hotel. It's badly located, not in the center has it was specified in Booking.com Far from the Genova's Acquario, again as it was said in Booking.com .The photos and description in Booking.com didn't show the reality about the hotel.It was on the worse place in Genova. Tha't why we moved to another one far, very far away from this.
1 out of 1 people found this review helpful, did you?
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2.5 |
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Olivier
Young couple
Paris,
France
May 31, 2011
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Breakfast buffet, quality of service, great beds Too close to the other hotels; only a partial view on the harbor
1 out of 1 people found this review helpful, did you?
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8.8 |
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Gianluigi
Solo traveler
Torino,
Italy
May 31, 2011
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The room I booked was supposed to have a view over Piazza Acquaverde but the room had no view other than over the safety stairs. The room was very dark since almost no light could come from windows and since internal lights were very dim so that the mirror above the sink was useless.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Steven
Mature couple
LONDON,
United Kingdom
May 30, 2011
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Outstanding 5* hotel close to historical centre of Genova. Valet parking is always a treat although there are some public spaces nearby. Fresh decoration and attention to detail - electric blinds from bedside; good range of tv channels; free water each night; free Wifi all over hotel plus their own pc if needed. Excellent breakfast buffet included in rate with super cakes...and hot food to order. Last but not least staff were friendly, spoke good English.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Julie
Group of friends
Wood Enderby,
United Kingdom
May 24, 2011
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Lovely hotel, nice bar, rooms excellent and lovely roof terrace. Hotel had a really nice feeling about it. Breakfast was excellent. Staff were very friendly. Would recommend this hotel.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Kari
Mature couple
turku,
Finland
May 20, 2011
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Room ( 601 ) , brekfest Ln May the roof-area was without service
1 out of 1 people found this review helpful, did you?
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9.2 |
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Zigurds
Solo traveler
Amersfoort,
Netherlands
May 20, 2011
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Nice room, clean and quite.. Fantastic location especially if arriving or departing by train!
1 out of 1 people found this review helpful, did you?
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9.6 |
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Tatiana
Group of friends
Moscow,
Russia
May 12, 2011
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Pretty good hotel!!!Excellent location: near the train station and the same time not far from the city center.Very good breakfast (including all kinds of coffea, strauberry etc., Wonderful beds, designed room.... And highly professional staff.For sure the best place to stay in Genoa!!!
1 out of 1 people found this review helpful, did you?
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10 |
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Sandra
Mature couple
Medford,
United States of America
May 12, 2011
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The hotel was extraordinary - from the service to the amenities to the luxury of the rooms. We had trouble with an airline reservation and the front desk went out of their way to assist us.
1 out of 1 people found this review helpful, did you?
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10 |
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Franck-michel
Young couple
Marseille,
France
May 11, 2011
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All !!! The suite for the price of a room ( all beautiful ), the incredible breakfast, the diner, the wonderful bar, the nice people at the front desk...
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Mature couple
Israel
June 1, 2011
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If you are in Genoa this is the best hotel around, you do not have to look elsewhere! we came for one night we stayed another 2 nights. Hotel service impeccable, the rooms are clean and luxurious. an excellent breakfast. location is very close to the center. parking service was excellent. nothing bad to say about the hotel
2 out of 3 people found this review helpful, did you?
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9.6 |
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Anonymous
Mature couple
China
June 2, 2011
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It is very good location to the center of city and room is good, people is friendly.
1 out of 2 people found this review helpful, did you?
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10 |
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Anonymous
Solo traveler
United Kingdom
February 1, 2012
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Style, public spaces ,location, staff electronic door locks , no bath in room , rooms small and bad outlook on my room
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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