Grand Hotel Villa Dei Papi

Staff very helpful and polite

No way is this a 4 star hotel. No laundry service. No bath. Breakfast very very poor. Restaurant closed. Very inaccessible and would have been impossible without a car

Nothing!

Not a full sevice hotel. No active dining/bar.

The room was good although for the size oif the rook the bathroom was very small the space could have been used better staff at breakfast very pleasant much better than dest staff.

Service of the staff, a payment was taken from my dedit card although I was told nothing would be taken, we paid in cash for our stay therfore I incurred a charge on my debit card, when this was refunded this should not have happened the desk staff were unhelpful and rude and very sarcastic I will not stay again and have recommended friends and work colleagues against this Hotel. I di complain at the time but response was negative.

The hotel was clean and the check in desk organised a taxi from the train station with a simple phonecall

Only half the items on the menu and the drinks lists were available. Attending a wedding in a hotel less than 5 miles from the hotel they charged €35 for their Courtesy Bus to deliver a party of 5 2 Taxis cost €21 on the return journey

The web site said that the hotel was 4km from Champino Airport . This is wrong it is more like 8 km and the taxi fare was 40 euros !

proximity to Lake Albano and Castel Gandolfo

I think the hotel staff was very helpful and assisted as much as possible to make our stay enjoyable.

My purpose for being in Rome was to visit the city. The transportation to the city was difficult and expensive. I think a plus for this hotel would be to provide its guests with more economical transportion to and from Ciampino airport and the metro.

The hotel was fabulous - attentive staff, relaxing pool, beautiful surrounding - Pope's summer residence, nice samll towns nearby - go to visit Casterlgandolfo, Nemi and its liquer di fragoline, evening wals around the lake Albano.. The best thing, you can have relaxing holidays up in Castelgandolfo and around the swiming pool of hotel, and then go donw to visit Rome in laste afternoon/evening when it is not so hot. Excellent stay, wonderful hotel! Though there was no restaurant for evening meals (we went always to east either to Rome, either going down to restaurants of lake Albano - 5 minutes), but we had great midday snacks served to us by hotel near the swiming pool.

Big family room with good beds. The pool looked nice. Breakfast was ok. Within easy reach of Ciampino airport.

There were few other guests, although we stayed there mid July. It felt very empty. No dinner was served in the evening. I had read about this in other reviews, but had thought it wouldn't apply for high season. Toilet made a lot of noise and kept running.

Very courteous and helpful staff. Short drive to the lake with a lot of restaurants near by. Did not feel rushed for check out.

Hard to fine. Dangerous entrance to the hotel. Need to cross traffic to get into entrance.

Good size room, good quality furniture and fittings

Staff and pool were excellent

The taxi from Rome Campino cost €45 and when we arrived at 9 pm there was no where to eat - we ended up ordering in Pizza. The train to Rome is 1 km walkaway - however the hotel charged €25 to bring us there - no a very accessible hotel.

Very friendly and helpful personnel. Large, nicely furnished room. Reasonable pricing for minibar and bar drinks. The area is very nice. The air is clean. The view over lake Albano is very nice.

The train station for going into Rome center is 2km away. You can walk there but the road is narrow with heavy traffic (trucks) and no sidewalk (!). I did that trip with my son only once. The hotel offers a shuttle service for 15€ to the train station. -- Ciampino is about 8km away. Taxis charge 35€ for the trip which I find expensive. -- I wasn't sure about the water quality in the pool.