Grand Visconti Palace

Όλα ήταν μια χαρά. Μείναμε στα πίσω δωμάτια με θέα στον κήπο. Ήταν πολύ ήσυχα, καθαρά, το προσωπικό πολύ ευγενικό.

Δεν υπήρχε ραδιόφωνο στο δωμάτιο και νομίζω ότι η τηλεόραση δεν είχε ελεύθερα προγράμματα, παρά μόνο PayTV ή τουλάχιστον η ρύθμιση στα free δεν ήταν απλή.

Το προσωπικό ήταν πολύ φιλικό και πρόθυμο να εξυπηρετήσει τους πελέτες. τα δωμάτια αν και όχι ιδιαίτερα μεγάλα, ήταν άνετα με όλες τις παροχές που αναμένονται από ένα ξενοδοχείο πρώτης κατηγορίας. Το πρωινό ήταν εξαιρετικό και η καθαριότητα άριστη. Η τοποθεσία ήταν καλή και υπήρχαν ανταποκρίσεις με το μετρό για όλη την πόλη

Επειδή από ότι είδα στο ξενοδοχείο πηγαίνουν πολλοί Έλληνες (εγώ είδα τουλάχιστον άλλα τρία ζευγάρια) δεν θα ήταν κακό να υπάρχει και ένα δορυφορικό ελληνικό κανάλι στην τηλεόραση.

Πολυτελές, αρκετά καθαρό.

Ευγένεια, υποδοχή, επικοινωνία. Αδικαιολόγητη καθυστέρηση στη παράδοση των αποσκευών, ψυχρότητα στην υποδοχή της reception, άρνηση αλλαγής κρεβατιών σε δωμάτιο.

Το φιλικό προσωπικό και η ποιότητα του δωματίου.

Δυνατότητα για παρασκευή ζεστών ροφημάτων στο δωμάτιο. Δωρεάν πρόσβαση στην πισίνα.

excellent laundry service

a certain level of rudeness and arrogance from all female staff except the lady who checked me in. sexism?

The hotel was very clean and in a good decorative order. The hotal was staffed by local italians which enhanced the italian experience. The breakfast offered a very good quality selection

Leisure facilities seemed a little sub standard compared to the rest of the hotel.

a nice and elegant hotel with spacious rooms and well equipped with all necessary items. very nice park to relax and have breakfast.

bar and restaurant do not have a great charm but are well maintained

The Hotel staff specially the front desk were great.

I did not like the room not been able to control the AC in the room. If the room was not cool you have to call the front lobby for them to adjust the temperature.

Friendly and attentive service, tasteful decoration, clean, beautiful and spacey rooms. Metro station just outside the hotel. Good quality in breakfast foods (milk, proscuitto cotto, fruits).

Breakfast variety could be improved considering its classification as a four star hotel.

The garden outside at the ground floor that i used for breakfast is just wonderful. The staff very helpful. Position is great, close to yellow line of the Metropolitana.

The prices of the minibar are just too much, lets say 50% higher than all the other hotels i have been lodging. Internet should be free in any room as there is on demand but the keybord is available only for the suites!?!? The television "style" is not in line with the hotel as it is a model of the 1990's.

Everything! Except the fact that someone had broken the steam room door :) Very nice hotel, size (not too big, not too small), wonderful garden, swimming pool, massage, service, perfect room, little details which made the whole difference. 100% satisfaction and amazing price thanks to your offer.

Concierge, Spa & Pool facilities, Staff, Atmosphere

There was an additional charge for the swimming caps which were compulsory for swimming, these should be covered with the facilities fee.

Extremely comfortable, quiet, very high standard international luxury-ish hotel. Available rates at booking.com were excellent and I hope continue to be available when the market warrants. Excellent breakfast. Central location would be better but location on direct subway to the center is fine, and the area north and west of the hotel is nice.

Some desk staff slightly less helpful than they might have been answering questions about public transport, location of stores etc. But the concierge, and most of the desk and other staff, were quite helpful and friendly. Wifi is expensive, and could be faster given the cost.