Grand Visconti Palace

コンシルジェ二人と話しをしたが対応が大変親切で一流ホテルなみだと思った。部屋は広く、天井が高く、イン- テリアも良く使いやすかった。

１、ドアマンもスタッフも、こんにちは、お帰りなさい、いってらっしゃい、などの挨拶がない。２、二晩目の- 夜、ベッドのサービスを忘れていたようなのでフロントに言ったが、適当なことを言って結局なにもなされなか- った。３、夜１時までバーがやっており食べ物がオーダできる、とフロントが断言したのに、１２時半頃もドル- と誰もやる気がないだけでなくトースト程度ならと言われた。４、工事をしていた。５、滞在中なぜか毎日少し- づつ朝食の質が落ちて行った。最後の日はレタスが茶色かったので抗議させてもらった。６、とにかく挨拶だけ- は徹底してほしい。ホリデイインならともかく、立派な見かけなのに大変残念。

とにかく素晴らしい

サービスとホテルのハードは良かったとおもいます。ｑ

場所が少し不便かな？

スパはとてもリラックスできました。個人的にはジャグージーの温度がもう少しだけ高いともっとよいと思いま- したが。

Garage facility

SPA

The cconcierge desk was very good in particular Bernie Gallotta, who was coopperative, helpful and has useful information.Also,some of the staff at the hotel reception were good especially a lady during the day shift (i forget her name but i think she is the supervisor )

The breakfast was poor,at such hotel i expect very good breakfast. Also, you have to pay to use the swimming pool. The distance to Duamo was farther than what i expected,you need to walk for about 45 minutes to be there.

The hotel was better than we expected and location turned out to be very convenient.It is very nicely decorated in the foyer area. The staff were all very helpful.

The fact you had to pay to use the pool.

Upscale hotel with great service and facilities. Well appointed first class room. Concierge (Bernie) took care of all of our needs.

No dislikes at all.

very good hotel, real 4 star. Not in the city center, but 2 steps from the Undegraund station(8min to the Duomo). Good breakfast(includs salmon, tomatos, fresh fruits ) in nice garden.

the bathroom is a littlebit old, but still acseptible

Stayed for one night in a double deluxe room. It was spacious and quiet, overlooking the inner courtyard. Huge, comfortable bed. Amenities in bathroom adequate, bathrobes and all. Common space nice and luxurious, although outdoors a bit neglated: not enough chairs in the sun by the pool.

Spa was not impressive. Pool was not deep enough, really more for kids, no place to hang your staff, few benches. They force you to wear a bathcap, while in pool, for which they charge you. Apart from reception, the rest of the staff didnt spoke a word of english, relying on the clients knowledge of italian. Also food and coffee in room service was not in the level expected for prices and the hotels category.

Quiet, luxurious feel, the garden. Everything expensive though.

Friendly staff, very clean roms. Only four subway stations (7 min.) to the Duomo. Subway station at 150 m from the hotel. Breakfast ok. I had a great stay.

Hotel is cosy and comfortable. Metro station is within walking distance. Easy access to Central and Duomo.

TV should upgrade to flat screen.