Really lovely hotel. The room was a good size with a huge bed (with a choice of different pillows) huge TV, great big wardrobe and lovely bathroom. The location of the hotel is brilliant: about 7-8 minute walk from the Santa Maria Novella Train station- lots of people up and down the road with suitcases; it was a 2 minute walk from the Arno River with beautiful views; and a 10 minute walk into the centre of the town. You can go through the streets or stroll along the river 10 minutes until you hit the Ponte Vecchio and the Uffizi Gallery. There’s so many cafes and restaurants all around. I dined in the hotel restaurant one night and Niccolò the waiter was absolutely lovely and the food was delicious. There’s a lovely little courtyard garden too. I didn’t have time to have a massage but there was a leaflet in the hotel room and they also deliver breakfast to your room if you prefer. Staff were really friendly and helpful.

Christine 英國

Staff were very helpful. Clean room and comfortable with a good breakfast.

Kenneth 英國

Best sleep and service we had in Italy. Amazing beds. Choice of pillows We had a room on the 6th floor, no noise, really comfortable. Staff were amazi g and helpfull all the time. Def will return Location is superb, close to all the sites and 5’ from the train station, if you travelling to Venice or Rome like we did.

Antonio 西班牙

Renew/change broken items in the bathroom.

Magitteri 義大利

The location was fantastic - just 5 mins from the station and another 10 to get to all the start of the gorgeous sites !

Liza 英國

Breakfast was complete and fulfilling.

Emmanuel 義大利

Hotel, for shure, is not 4 star, but it’s clean, have a good breakfast, and solid location. It’s a bit outdated, but we didn’t mind about that too much, we came only to sleep 😊.I noticed some reconstruction cause 1 floor (dont know how they manage to do that so quiet, there were no noice from those works at all) was out of order and I saw workers there, so I think they are on a good way! All staff is very polite and helpful, for them I give 5*!

Sanja 蒙特內哥羅

The room is really nice with correct amount of things and is also well designed. Bathroom was also nice and clean. The breakfast was good with enough quantity and diversity. The location is good and bad at the same time, near to things to see but in an area where there are people that can make you feel uncomfortable.

Serhat 土耳其

Central to everything, close to train station. Breakfast was good start to the day

Helen 澳洲

Very good as 4🌟 value

Yolanda 英國