Grand Hotel Ambasciatori  

Stunning location, just the right distance away from town centre, very expensive, staff are very curteous and accomodating

Price of drinks etc

Friendly,helpful but not overbearing nor intrusive staff. Location was excellent, just on the edge of the town centre but within 6 minutes walking distance.

We enjoyed the location, the price and the beauty of the hotel. It was a convenient walk from everything and had spectacular views. The room were elegant. The staff was exceptional from the front desk to the dining room. We had a garden view room with a partial ocean view that was great from our balcony! Would certainly stay again!

The configuration of the floor of the tub when showering was a little awkward.

Lovely hotel with pleasant attentive staff and first rate facilities .Spectacular location and view with nice ambiance and lovely accomodations. Highly recommend for anyone visiting Sorrento.

There was nothing about the hotel that we didnt like.

Food was unbelievable

Excellent service from polite and helpful staff

Extra charges were applied for what would normally be standard items. I.E.parking, internet, roomsafe

Location In Sorrento is quiet and private. Absolutely beautiful. The staff are warm and attentive and the service is outstanding. The hotel grounds pool beach and restaurant are gorgeous. The views of the bay and sunsets are fantastic. We enjoyed our stay very much and plan to return.

The en suite bathrooms are a bit dated. And although fairly standard in Europe, two twin/double beds pushed together don't really equal a true king/queen bed.

We enjoyed the private beach and the setting, where we spend one day relaxing and the beach bar for lunch. Also the celebration of 15 August (big italian celebration) was very nicely done beautiful settings, views and dinner. Transportation from Neapol and to Positano was also well organized.

Overall experience was dissapointing. Hotel is bit run down, safe didnt work for 2 days after asking to fix it repeatetly, tv didnt work as well again we had to ask several times to fix it and finally they brought us new one. Not enought accesories in the bathroom you get 1 shampoo for 2 people and you have to keep calling for more. Also location which was so important to us stated 5 min from main Piazza, but that was more like 20 min, which is ok during the day, but more of a hike if you want to enjoy one of many restaurants at night. There are plenty of hotels in Sorrento for the same hight price and better value...we loved and recommed Excelsior Vittoria and The Syrenne, that we visited for lunches and dinners. Next time we will stay in one of those.

The hotel created a special night because it was holiday, and it was really a really nice dinner. They should create "Gala nights" more often. The atmosphere was really good!

Perfect location - not in the noisy center, right on the rock above the sea with the lift access to the beach/platform and at the same time maximum 10 minutes walking distance from the cultural and shopping attractions. Quiet and not fuzzy in the relaxation areas ( pool, beach, bars). Could be noisy if the windows would face the street - perfect if facing the pool or the sea.

Very uncomfortable bath tub - narrow and slippery, even with the rubber carpet. Poor shower.Good breakfast, though too much the same - if you stay there longer than 3 days you hate eating the same omlet and yoghurt every day.

This is the second time we have stayed at the Ambasciatori and you can't beat it. We have visited Sorrento on a number of occasions, for business and stayed at a number of different hotels but that added bit of luxury/class go the Ambasciatori.

The best part about this hotel was the decking over the sea, very relaxing and great that you can take a dip in the sea to cool off. The location was fabulous and staff were very helpful and recommended good restaurants etc.