Grand Hotel Cavour  

A lovely hotel, very centrally located, within walking distance of all the sights. Very modern rooms and a really good breakfast. Would stay there again and recommend to friends & family.

Not a complaint as such, but the roof top bar should be open earlier than 5pm in the afternoon, it would have been nice to have an afternoon relax up there with a nice drink. The guy on the roof top bar was a bit miserable to be honest, we went up there at 4.50pm as we had just arrived and he wouldn't give us a drink untill bang on 5pm, I think as we were paying quite a bit to stay in this hotel he could have at least let us have 2 beers on such a warm day and having just arrived, I wouldn't have thought 10 minutes would have mattered. I think there could have been some more relaxing music up on the rooftop bar, the guy had an ipod playing but you couldn't even hear it, when I asked him to turn up a frank sinatra song that I loved, he looked at me like I had three heads.. I think he needs a personality transplant..

Fantastic room, lovely roof top bar with great views, friendly and helpful staff.

The location was close to major attractions, with a view from the rooftop.

Air con did not work and there are no view at all from the windows. Although the room as clean and location was pretty good, this hotel was completely overpriced and did not look as nice as in the online photos. Should be 3 stars at best.

Staff were courteous though unaccommodating. the second night we got a nice room with all the amenities described on the hotel's web site. The location was excellent,right in the center of Florence next to Il Duomo.

The first night we were given a single room.It was a bit challenging for us/two guys/ to sleep on a small double bed. The room was obviously intended as a single room although staff claimed it was a double. It had one set of towels and toiletries.Paying for a double room and getting a single was disappointing. Staff were adamant about being unable to do anything that night. On the morning of Jan 1st there was no hot water, just lukewarm. Hardly befitting a 4star hotel. We didnt even get a reduced rate for the first night. Parking was extremely expensive by any standard, I wouldnt recommend using a car in Florence.

Grate location between all main attractions of the Florence, garageman parking your car and bringing it back when needed, nice pompous hall.

Very small room. No wardrobe near the entrance. Very small wardrobe located in the corner of the room just near the bed. No simple things in the room like glasses or bottle opener. Wi-Fi crashed all the time

It's location is perfect. Big, bright and airy room. However, very noisy at night perhaps it's a Saturday evening. By and large, I like the hotel.

Noisy down the street. Not all the Reception staff is friendly and courteous.

Ubicación perfecta. A 2 minutos andando del Duomo y de restaurantes y tiendas de Florencia. La habitación preciosa. Cada una con diferente diseño, todas muy modernas y limpias. El baño también muy bien. Desayuno muy variado en una sala muy agradable. En verano tiene una terraza preciosa con vistas a la catedral.

El personal no era especialmente simpático, pero correctos y educados.

Amazing premium room

Same breakfast every single day. Very loud standard rooms

Great location, two minutes walk to Dome. Excellent staff and great breakfast.

We booked a superior double which didn't come with a double bed, it was two singles pushed together. When I asked at reception I was told all double rooms are set up like this.

The location is very central.

The staff were very unhelpful when it came to car parking.

Very nice room in very good and central location . good variety for breakfast and very helpl reception

A bit to expensive!!!!

Perfect location Nice lobby good breakfast very nice terrace