Grand Hotel Et Des Palmes  

the location of this hotel is great for sightseeing in Palermo

The hotel needs to be cleaned. The carpets throughout are absolutely filthy and not just the communal areas but also in the bedrooms. Breakfast is held in a beautiful room but the breakfast itself is not great. The pastries are delicious but the savoury selection is not good and the fruit was tinned!

Hall, Entrance area fabulous. Breakfast excellent

Noise in the morning

The junior suite was very comfortable with large rooms.

Some areas of some floors are currently being renovated. There is no signage to indicate where these areas are.

Except for its location, not much.

Just about everything. Dirty hallways, not clean room, and very unfriendly staff at the front desk.

A historical building in the heart of Palermo. It needs a little renovation, but the room was extremely comfortable. Top location!

Old fashioned in a nice way. Grand entrance. Good room with nice furniture and bathroom. Excellent breakfast with lots of food choices. Stylish hotel and right in the centre of Palermo on the Via Roma.

No free wifi service. Lousy view from the hotel room on a courtyard at the back of the hotel, but at least it was quiet at night, as opposed to the front of the hotel where there is noisy traffic from the Via Roma.

It was a beautiful old grand hotel, breakfast and room staff were excellent, the reception staff not overly friendly or helpful, but got a bit better as the week went on. Over all a very nice hotel and good value for money, great location.

Reception staff. Showers leaked all over the bathroom.

I liked the atmosphere there - a hint of Belle Epoque before wwi.

This is an older hotel, formerly grand luxe (it seems) but slipping down the scale. Rooms have been refurbished and are actually very comfortable, bathroom likewise, consistent with standing. Breakfast excellent, varied. The reduced rates on booking.com were competitive although higher than what we had been paying elsewhere in Sicily and Palermo. Location is excellent (near Politeama and airport bus). Staff generally pleasant and helpful.

I guess we are not that into faded grandeur -- drinks in the minibar were 6 euros and up, internet access was 10 euros per hour (you got that right) and also 3.50 euros for 10 minutes on the hotel machines. The first room we were assigned was tremendously hot (a/c off for the season), they changed our room without quibble and the second one was better. Lengthy walk through faded corridors to elevators. Depending on your priorities and budget, this may be a good choice but it did not fit our criteria as well as others.

The bedrooms were excellent huge room with a large bed. En suite very good

The reception area needed a freshen up

Comfortable, conveniently located and good value for money

Room too hot in the evening. Air coditioning didn't work and the roof equipment is very noisy.

The hotel was very well located in the center of town , near all public transport, It was a short stay , the food was very nice and all the staff I met, Thanks very much, And I will most def be back. Thanks, Peter Nealon

Good location, great hall and very spacious rooms. Very friendly and old-schooled personnel in terms of good services and attitude to client.

Luxurious in their past now it seems a little bit dirty and requires renovation