Grand Hotel, a Luxury Collection Hotel, Florence

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly.

Activities

Fitness Centre, Massage.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Bridal Suite, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.

Internet

Wired internet is available in the hotel rooms and costs EUR 9.00 per hour.

Wireless internet is available in public areas and costs EUR 3.00 per hour.

Internet via TV is available in the hotel rooms and costs EUR 13.00 per hour.

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 104.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Any extra bedding is upon request and needs to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed on request. No extra charges.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, CartaSi

The hotel reserves the right to pre-authorise credit cards prior to arrival.