Grand Hotel Imperiale  

Generously sized room with excellent views of lake with balcony. Excellent decorations and en suite facilities. Great location with pool next to lake, also very convenient for boat jetty for getting around the lake without the car. Lovely lakeside restaurant with garden area.

No problems at all.

Beautiful hotel in a magnificent location. Staff was very kind and provided a very good service.

Shower head was damaged and there were no chairs on the balcony. As we were staying only one night, it was not a big deal.

The staff was friendly. The room was clean with usual facilities. Disappointed not able to swim in the pool in early Oct - closed - told I could sit next it. May be my disappointment was because I had just come from a more luxurious hotel.

There's nothing to dislke. All the staff are very friendly and are willing to help you. The location literally on the shore of Lake Como is perfect. Close to the ferry, so easy to hop from town to town to explore. Hotel restaurant has beautiful view of lake, and the food is pretty special too. Small town but as well as the hotel there was a bar serving snacks and another restaurant, so had we stayed there and not moved, food would not have been a problem.

This isn't a complaint - just a cheeky observation............. I've spent the last year learning Italian but all the staff, keen to improve their English because of the American interest, told me not to bother making the effort!!!!!!

excellent room (junior suite) with good view of Lake

Breakfast could have been a little better, the Hotel looks quality, prices reflect that and yet at breakfast there is no chef cooking fresh omelettes/eggs.

Not a great hotel, you pay for the view. Some staff very good however service in restaurant and bar was slow and staff were not at all friendly. Facilities for a 4 star were mediocre. The views were stunning.

Location on the lake. Boat stop right across the street. Large rooms with balconies. Very inexpensive pizzaria right around the corner. You can rent a speed boat right down the street for about 80 euros an hour and drive up and down Lake Como, Nobody on the lake at all hardly.

The setting was beautiful. The staff was very helpful. The food was very good.Access to other places on the lake was easy. The pool and tennis court is great. The work-out room was being upgraded at the time we were there but they made accommodations for us--when the facility is coomplete it will be great.

It was a bit difficult to get there from Milan. A taxi ride from Milan to the hotel was 130,00.

The location was good with the hotel right on the lake. Boats stopped right outside hotel going to all the popular destinations on the lake. the staff were very helpful nothing seemed too much trouble.Both restaurants served excellent meals.

nice and helpful hotel staff, plan to return with family and children

Location on Lake Como was excellent. Ferry stop right outside grounds.

Construction around tennis courts meant no access, no gym & swimming pool was not open.

The Wifi connection was at a surcharge and didn't work properly. Very slow and somewhat rude service at the Imperialino restaurant.

Amazing hotel, i booked 3 nights but after the first nights i extend our stay 3 more noights because we like it so mmuch and my family too. the location, cleaningness and big rooms with balcony.

parking fees is to expensive 20 euro, but you can use the parking nearby the hotel in the street its free from 7pm till 8am and usually i leav the hotel at 9am and come back eveing time around 7pm, therfore i dont have to use the hotel parking. also internet is not free.