Grand Hotel La Pace

The restaurant staff were friendly and attentive, serving reasonable food that arrived hot and well presented.

A 'welcome' is the first thing you expect at this type of hotel. Bedroom was not cleaned during the stay. Sky TV was not working and nobody arrived to rectify this.

Everything! The room was clean and very attractive. The staff was helpful, delightful, very pleasant and went out of their way to assist us. The lobby, lounge and grounds are lovely. The shuttle bus to Sorrento was an added bonus.

Satellite tv, hotel appearance, staff, pool.

Very noisey hotel, rooms are not well insulated. Room decor outdated and not in keeping with hotel loby etc. Transfer bus service to Sorennto, inconvienent times and not often eneough as the walk is approx 40 mins. Hotel restaurant menu was limitited and overpriced.

The hotel was perfect for me as I had work to do at Pompeii and Naples and the hotel was handy for the train. It was also very peaceful in the evenings. The shuttle bus has been much maligned but as we are a 'mature' couple we found the timings acceptable and the facility was appreciated. Breakfast was good, as long as you waited for the hordes in the bus parties to pass through first!

The staff, particularly in the dining room were terse, if not occasionally verging on rude. There were a ridiculous number of petty rules. We decided the hotel was run for the staff as opposed to the guests. The swimming pool was very small for a hotel of that size and the bathrooms are in urgent need of updating - the shower in our room was not good, I only used it once and then took baths.

Service of staff throughout was poor.

very good standard, most of the staff were helpful and pleasant (some were not)

very expensive but that applies to the whole of Sorrento

nice decor, friendly and efficient staff, nice cool rooms

Sub standard food, not very well organised,small spa, not 5 star service on departure day (e.g. extra charge for sunbeds)

the pool was amazing and the hotel itself was top class

gym was bit too small

I thought Veronica the hotel receptionist was a wonderful person and very helpful, the pool was lovely and the pool loungers very comfortable. Towels a great idea.

I wish we could have had the choice to pay for our food and drinks and not have had to charge them to the room.

clean ,nice view from balcony, bus sevice to port made the stay affordable money spent on room saved on cab fare well worth it

we had two rooms one room had ants the hotel did not change room but did exterminate the room

Maid service in room was very good with excellent supply of fresh towels and soap etc.

Poor and dangerous swimming pool. Disorganised at breakfast. Not enough umbrellas at poolside. Poorly stocked fridge in room with no chocolate or snacks. Gym equipment needs serviced. Shuttle bus to Sorrento runs too infrequently.

One of the best hotels we have ever stayed at.

Sadly a bit too near to ultra busy Sorrento.

It was clean

Staff professional but unfriendly. Late checkout fee of 50 euros per person and an extra 20 euros for use of swimming pool extortionate