Grand Hotel La Pace

La habitación era muy amplia, desayuno variado, cena bastante buena. El personal del snack bar, del restaurante, del bufet del desayuno son super atentos, muy agradables.

La limpieza de la habitación es muy mala.No corresponde ni de lejos a un hotel de 5 estrellas.(Polvo en los muebles, pelos de los clientes anteriores en ducha y suelo, pegotes de gel de baño en pared de ducha).No tiene bañera, la ducha no tiene mampara, la cortina deja salir el agua.

Es um hotel que no corrresponde a 5 estrellas..Es un tres estrellas

Agradable, confortable. Bonito lobby y habitación espaciosa con detalles de buen gusto.

Excelente atención. Muy buena habitación. Muy buen estado general. Con transfer al centro. Buen desayuno. Nota: 9.

Alejado del centro. El transfer no tenía demasiada frecuencia y volvimos a pie. La distancia es mayor a la que figura.

The restaurant staff were friendly and attentive, serving reasonable food that arrived hot and well presented.

A 'welcome' is the first thing you expect at this type of hotel. Bedroom was not cleaned during the stay. Sky TV was not working and nobody arrived to rectify this.

Everything! The room was clean and very attractive. The staff was helpful, delightful, very pleasant and went out of their way to assist us. The lobby, lounge and grounds are lovely. The shuttle bus to Sorrento was an added bonus.

Satellite tv, hotel appearance, staff, pool.

Very noisey hotel, rooms are not well insulated. Room decor outdated and not in keeping with hotel loby etc. Transfer bus service to Sorennto, inconvienent times and not often eneough as the walk is approx 40 mins. Hotel restaurant menu was limitited and overpriced.

The hotel was perfect for me as I had work to do at Pompeii and Naples and the hotel was handy for the train. It was also very peaceful in the evenings. The shuttle bus has been much maligned but as we are a 'mature' couple we found the timings acceptable and the facility was appreciated. Breakfast was good, as long as you waited for the hordes in the bus parties to pass through first!

The staff, particularly in the dining room were terse, if not occasionally verging on rude. There were a ridiculous number of petty rules. We decided the hotel was run for the staff as opposed to the guests. The swimming pool was very small for a hotel of that size and the bathrooms are in urgent need of updating - the shower in our room was not good, I only used it once and then took baths.

Service of staff throughout was poor.

very good standard, most of the staff were helpful and pleasant (some were not)

very expensive but that applies to the whole of Sorrento

nice decor, friendly and efficient staff, nice cool rooms

Sub standard food, not very well organised,small spa, not 5 star service on departure day (e.g. extra charge for sunbeds)

the pool was amazing and the hotel itself was top class

gym was bit too small

I thought Veronica the hotel receptionist was a wonderful person and very helpful, the pool was lovely and the pool loungers very comfortable. Towels a great idea.

I wish we could have had the choice to pay for our food and drinks and not have had to charge them to the room.