Grand Hotel Mediterraneo

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We found the hotel to be very comfortable; the staff professional and courteous; and the design very attractive. The location was good, but a little out of the way.

We only used the hotel as a base for our visit to Florence.

ease of language

Staff were very keen on chatting amongst them selves at reception.....

Nice rooms, pretty clean, even though you get the feeling that it is an older hotel. A very nice hotel for those who want to spent a couple of days in Florence. It is in a walking disatance from the city center (piazza duomo). I enjoyed my stay there.

The breakfast, even though there were plenty quantities, it was the basic. I think there should be more kinds of food foer the breakfast. In general it was adequate though.

Nice location, 15 mins walk by the river to city center. Ok breakfast buffet. Good value for money

This is not a 4 star hotel and I really hope that the room I was given was not superior as booked, because then I would hate to see the classic rooms. Ok value for the money tho as it is a cheap place in comparison to other hotels in the area. Wants to be so much more than it is

good staff, beautiful place and reception, confortable rooms. Excelent breakfast

Close to the city center.

very accomodating, pleasant, helpful staff

Hotel is positioned at the banks of Arno, near the city center. It'll take you less than 10 minutes on foot to get to the very heart of the city. There are also parking spaces for extra payment. Our room was clean and quiet.

It's a good choice for the price, though breakfast could be better.

Location is good, 15 min walking distance from Dome, nice walking along Arno river, spacious room

Poor, lousy breakfast (milk in powder, eggs in powder, never found in hotel 4 stars) , little bit too noisy because the big groups of tourist come constantly

Position - 15min from city center, local bus station in the front of the hotel; good little restaurants around hotel for lunch or dinner. Breakfast - excellent, multiply choices (from fresh fruits, croissants to ham and eggs). Room (superior triple) - clean and comfort.

We have booked classic double room and contact hotel before arrival regarding extra bed and fee for our child. Answer was that we can have either extra bed or baby cot at no charge; so I requested extra bed. On the arrival there was no extra bed in the room so I made a complain on the front desk and after 10-15min waiting I get the answer: "Sorry madam, but we can not put extra bed in your room" (and that was because room was just to small to put another bed in). After I insist they gave us superior triple room. It would be much nicer that they do it without waiting and insisting. Hotel staff (front desk) is quite disinterested and tired from work.

It was close to Florence main attractions and within easy walking distance. The restaurant next door was sensational. One of the best in Italy.

The staff were not there for customer service not sure why they were there. We heard several customers arguing with staff on several occasions over the tow days we were there. The carpets are in need of a good clean and replacement. The staff seemed annoyed if you asked for anything, like you were an inconvenience to them.