Grand Hotel Minerva    

Lokalizacja! Basen na dachu z widokiem na cudowne miasto

Zaniedbana łazienka, niska jakość śniadan,hotel nie zasluguje na 4 gwiazdki. To byly moje urodziny w dniu przyjazdu ,otrzymałem wyjatkowo brzydki pokój. W wielu innych hotelach w Europie otrzymałbym upgrade.

Świteny hotel w samym centrum, pokój sprzątany dwa razy dziennie, śniadanie standard, piękny widok z tarasu, personel bardzo uprzejmy i pomocny, blisko dworca, wszystkie najważniejsze zabytki zwiedziliśmi pieszo, wszędzie maksymalnie 15 min spacerem, prosiliśmy o cichy pokój i taki był.

Doskonala lokalizacja,bardzo przyjemna i pomocna obsluga,przyzwoite sniadanie.Czysto i schludnie.Sprawna obsluga parkingowa

Bardzo halasliwy zespol sprzatajacy wczesnie rano.

Piękny widok na miasto i basen na dachu rewelacyjny :) polecam wszystkim ten hotel na romantyczny wypad lub z rodzina

Piękne pokoje, hotel przy pięknym placu, rewelacyjny basen z barkiem na dachu, możliwość relaksu w potwornym upale włoskim.

Ceny trochę wysokie.

The location

Nothing we enjoyed our stay.

The location being right downtown and close to the train station.

The price was too expensive and if you want a room with a view of the square "Do Not" get the triple room. Booking stated a view of the square and that did not happen with this package!

This charming hotel is fronted by a beautiful, tranquil piazza. The staff are really helpful and friendly and our room was perfect. A great rooftop pool area and bar which looks out across Florence, truly lovely and highly recommended.

location , clean , nice bathroom

older inside , value for money , small room

Very friendly staff, Excellent location near station, large spacious beautifully furnished room, good breakfast, welcome pack of toiletries was a nice surprise. The swimming pool roof area was great for relaxing.

Excellent combination of price and quality. Perfect location, nice kitchen.

Just a Great Hotel, everything with in walking distance, Very close to the train station. Austrian bartender a great guy with lots of local knowledge! Great roof top. Pool, bar and fantastic views.

Friendly and very helpful staff. Good location. Excellent breakfast.

Room was somewhat small. Difficult to relax in it so spent time reading in the lobby.

Roof Top Terrace views were excellent. Loctaion is perfect

Can be noisy outside hotel with music from the square until early hours.

The staff was very friendly and informative. Their recommendations for dinner, etc were spot on. The breakfast each day was great! The location could not be beat. Right in the heart of everything.

I feel like the décor of the rooms could be updated. While not a lot of time was spent there, other than to sleep, it felt dated and worn.

Roof top pool Location - close to everything Helpful friendly staff

Very pricy restaurant but loads of good local places minutes walk away.

Staff are superb

Bar facilities/comfort not good enough

Location, staff, room, breakfast

Everything was ok. I will choose it every time.

This hotel has the perfect location, just looking out our window onto the piazza was amazing. The breakfast staff were disorganised and were running around but not doing much, had to ask 5 times for a cup of tea, I think guest should be able to get their own tea & coffee and this will take a load off the kitchen staff.

The staff was very helpful and friendly. Unfortunately, someone our room. Both staff and management were excellent in helping us deal with our loss and the local police. The hotel management sent a bi-lingual staff member with us to report the loss at the police station. They offered to change our room and changed the lock on the door. They compensated us with one night's accommodation and a lovely dinner in their restaurant which was excellent. The breakfast was excellent. The location is perfect - close to train station, located on a lovely piazza and walking distance to the main areas of Florence.

I really liked the location which is close to the center, the places to visit, the restaurants, the shops as well as the train station and the staff members are very friendly

The furniture needs to be a little bit in a better shape specially the corridors leading to the rooms

Absolutely excellent. Great staff. Wonderful breakfasts. Top class location and the room and facilities in it were great. One of the memorable highlights of the trip.

5 minute walk to SMN train station & SITA bus station which you can take to airport for 6 euro. Roof top pool & lounge w/fab views of city. Very good American breakfast buffet. We had a room facing the piazza w/small balcony. It was quiet. Overall best value in Florence of the 3 hotels we patronized.

The breakfast, the location and the views from the roof terrace!

We had an adjoining room which was locked but we could easily hear the other people who had small children!