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佛罗伦萨的最新预订
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Grand Hotel MinervaPiazza Santa Maria Novella 16, Santa Maria Novella, 50123 佛罗伦萨 (显示地图) Grand Hotel Minerva酒店设有一个屋顶游泳池以及享有佛罗伦萨历史中心景致的阳光露台。Santa Maria Novella火车站距离酒店仅有300米。 配备了空调的客房提供免费无线网络连接和卫星电视。部分客房享有距离酒店仅有500米的佛罗伦萨大教堂的景致。 Hotel Minerva Grand酒店设有24小时前台,员工可以提供参观佛罗伦萨主要景点的建议,包括乌菲兹美术馆(Uffizi Gallery)和学院美术馆(Gallery dell’Accademia)。 Hotel Minerva酒店的餐厅供应传统的意大利菜肴,您可以在屋顶酒吧小酌一杯。 酒店客房数量: 102
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酒店总分:8.7
源自 821 条评语 客人评语是我们的客人在入住Grand Hotel Minerva之后所填写的。 |
单项评分
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评分筛选项目 |
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Qing
朋友团组
Shanghai,
中国
2011年3月10日
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丰富的早餐,比很多在意大利的星级酒店还要好。房间有烧水壶,符合中国人的习惯。 洗澡的隔断不合理,稍不小心,洗完澡就水漫金山了。
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9.2 |
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Yuantong
携带大孩子的家庭
shanghai,
中国
2011年2月19日
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离车站近,服务人员比较热情,很亲切,提供了一些餐厅信息,帮忙预定了去比萨斜塔的临时团
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7.5 |
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匿名
独行客人
中国
2011年1月28日
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交通很方便。房间也很整洁干净。算是不错的一个酒店。
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7.5 |
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Sebastian
成熟夫妻
Moscow,
意大利
2011年7月11日
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The location, near city centre I did not like the attitude of the reception, they downgraded us from top floor to simpler room on 3rd floor with no word of apology or any form of compensation. Breakfast was poor, you need to pay to get fried eggs. We were repeatedly disturbed by phone calls from reception. No, I really did not like the experience
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5 |
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Angela
携带大孩子的家庭
Twickenham,
英国
2011年6月5日
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The relaxed feel. Although the staff provided all the necessary services impeccably, all was done discreetly so we were free to relax and enjoy our holiday. We loved the pool on the roof and its stunning views. The pool is, perhaps, a little chilly for most tastes - I cringed a little when I saw a baby being lowered into it; but for us it was very refreshing. The location is perfect and is particularly well placed for day trips from the nearby station. The staff were great, they did there job well and also managed to remain helpful and friendly. Although the hotel is situated on a popular square, as our rooms were tucked towards the back of the hotel, they were remarkably quiet. As we were with children this was very much appreciated, they, and we, could enjoy relaxed and undisturbed sleep in the lovely comfortable beds. Considering this is Italy, I was surprised at the standard of the morning coffee! It was ok, but not as good as I would expect to receive in Italy!
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8.8 |
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Livia
朋友团组
Rio de Janeiro,
巴西
2011年11月24日
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The location was great. Except for the reception staff the other staff members, in particular the staff from the breakfast area was rude and before the end of the meal I was asked if I wanted anything else once they were closing the buffet (before the hour which was estipulated by the hotel as breakfast). The room did not have a safe box and the phone of the room was out of order and nobody fixed. It is overpriced and does not fit a 4 star hotel.
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6.7 |
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匿名
携带小孩子的家庭
美国
2011年11月3日
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The location was great - short walk from the train station and to all the major attractions. The staff was very friendly and helpful. Breakfast was great and the staff very attentive. We could not have asked for a better hotel. The shower had a problem with water pressure and keeping the temperature regular. More of a problem in the morning. The hotel was also located next to an ambulance company so you would definitely hear sirens throughout the day and night - I would not recommend if you are a light sleeper.
2个人之中的2人觉得此评论对他们有所帮助,您觉得呢?
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9.6 |
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Karen
成熟夫妻
Ascot, Berkshire,
英国
2011年6月2日
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It was our first visit to your hotel and Florence and what made our visit so special was staying at the hotel and receiving your offer for an upgrade. That made our visit very special. Our room was very lovely. We also enjoyed the lovely swimming pool which was a nice feature of your hotel - to relax by the pool after enjoying the beautiful city. We would definitely come again. Thanks very much for making our visit so special. Breakfast was great too with a lovely food display. The decor and comfort of restaurant was very inviting. It would have been nice to enjoy a bar person by the pool as your bar in reception really didin't appeal in layout - it wasn't very inviting in layout or appearance, rather dated I must say. More people would have benefited a better bar service by the pool, pariticularly when the weather was so lovely. You would have made more money too. ;o)
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9.2 |
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Michael
成熟夫妻
fair oaks ranch,
美国
2011年5月22日
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Hotel was a in a great location a few blocks from the train station - an easy walk even with luggage with rollers. Upgraded our room to one with plenty of space that looks out on the large courtyard in front of the church. Opened our walk-out windows to the balconies and listened to a great 2-hour evening concert taking place in the square. Staff was courteous and helpful. Room had king-size bed and was spacious. Bath was nice. Enjoyed inclusive breakfasts. Very good value. No complaints with anything about this hotel.
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10 |
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Magnus
携带小孩子的家庭
Weston,
美国
2011年11月10日
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The hotel is very well situated and gives fantastic view over the square. The furniture/chairs in the room needs an upgrade and the same goes for the TV system
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8.3 |
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Karen
成熟夫妻
Woking,
英国
2011年10月26日
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My sister and I had a very pleasant stay at the hotel. We chose the hotel as my nephew had stayed with his wife on a previous ocassion and recommended it. It was also very convenient for access to the many tourist areas and shops. Staff were very friendly and helpful. We were not too pleased with our room location as it overlooked the internal area of the hotel and the view was of other bedroom windows, we did ask for a room with a view and were told that the hotel was full. Also we were unable to control the Air Conditioning and found the room to be too hot, we didn't like to leave the window open at night as there was a wooden terrace directly outside and anybody could have climbed out of their window into ours. I would only stay again if I had a better room.
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9 |
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匿名
成熟夫妻
美国
2011年10月23日
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Location A bit drab, too pricey, has potential to be lovelier We left all bitten up by masquitos, we think.
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5 |
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Karen
独行客人
Toronto,
加拿大
2011年10月20日
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The room was elegant and very comfortable. The superior double room is a split level room, with stairs leading up to a beautiful spa bathroom. The hotel is situated in the heart of downtown, accessible to shopping, museums and restaurants. The staff are exceptional and were able to co- ordinate museum tickets, dinner reservations and taxi service for me. They were also very helpful in helping me with walking directions. The breakfast buffet is large with a big variety to choose from . Everything is very fresh, and you are seated and looked after immediately. The hotel is beautiful and well looked after. I would definitely stay here again. Sometimes there was a foul smell outside the room, and also on the main floor. This lasted a couple of days.
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10 |
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匿名
独行客人
爱尔兰
2011年10月18日
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Excellent and pretty location. Room gorgeous. Breakfast had a good selection of food. Would someone hoover the lifts as they gave a very poor first impression.
1个人之中的1人觉得此评论对他们有所帮助,您觉得呢?
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9.6 |
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匿名
年轻夫妇
英国
2011年8月14日
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Female reception staff were very friendly and helpful, as were Roberto (the barman at the roof-top pool bar) and the porters. The superior double room was clean, large, comfortable, nicely furnished and had a great bathroom too. Free wifi was avaialable throughout the hotel and two free computers were also available for use. Good Sky tv options. The male breakfast waiters were moody and looked like they didn't enjoy their jobs, house-keeping could be slow & a bit complacent, noise from the piazza at night (we were in a front room overlooking it) was bad: Drunks use the square to drink & chillax and one even brought a microphone to sing. There were also ambulance sirens as they are dispatched from this square and we sometimes didn't get to sleep till 2.30am. But if you can stand the noise then this hotel is great!
1个人之中的1人觉得此评论对他们有所帮助,您觉得呢?
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7.5 |
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Linda
成熟夫妻
Cobham,
英国
2011年7月8日
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The reason we chose this hotel was because it had a rooftop pool. This was great to have as it was very hot. The service, however, was a non event at the 'pool bar'. Service not great but other than that a good hotel to be within walking distance of most piazzas etc.
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7.5 |
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Eric
独行客人
Beaverton,
美国
2011年6月28日
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Location was good The bed was very hard and the pillows were so very uncomfortable.
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5.4 |
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Anna
朋友团组
Wells,
英国
2011年6月4日
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We both loved the contemporary stylish rooms that the Minerva has to offer as well as spending time in the lovely rooftop pool at the end of the day overlooking the city. The staff were very friendly, helpful and it felt they all worked well as a team to make your stay special. The Minerva is one of the best hotels i have stayed in - thankyou x Nothing - everything was fantastic
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10 |
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匿名
独行客人
澳大利亚
2011年5月26日
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It was generally Ok There was sometimes a good deal of noise during the night from people in the square(probably sleeping rough).
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7.1 |
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Anne-marie
携带大孩子的家庭
NR TAMWORTH, STAFFS,
英国
2011年5月5日
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Position was excellent, staff where lovely, breakfast was plentiful. Pillows were hard, guest bed was extremely uncomfortable, should really add a proper single bed using the wall. For the price i was a little disappointed on the quality of the suite and view.
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7.9 |
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Sue
成熟夫妻
hornchurch,
英国
2011年1月15日
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the staff were very helpful, and friendly, breakfast was wonderful, very good quality food, the cleanliness excellent, the decor and layout of the hotel was very comfortable would have been nice to have had more milk in the room, being english we like our tea and we like it with milk
4个人之中的2人觉得此评论对他们有所帮助,您觉得呢?
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9.6 |
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Stephen
年轻夫妇
stockton,
英国
2012年1月31日
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Great location, very close to train station. Pleasantly surprised by the hotel and gracious staff
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10 |
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Si
成熟夫妻
용인시,
南朝鲜
2012年1月30日
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장소 위치, 객실 전망 시설 낙후 - 침대가 좋지 않았음
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5 |
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匿名
成熟夫妻
奥地利
2012年1月24日
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The beds are really very comfortable...The breakfast buffet fresh,the coffee excellent The room was very small,the bathroom extremely small, the sound isolation ( neighbours etc) almost non-existent.
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8 |
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Zan
成熟夫妻
Medvode,
斯洛文尼亚
2012年1月22日
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Perfect location, good personel. No parking space included in not so low price.
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9.2 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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很棒, 8.6
分数源自 331 条评语
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好极了, 9
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“Luxury and warm environment. Great location. Excellent rooms. Excellent staff. Wonderful view from the breakfast room. Very good breakfast.” Angelo, Cazzago Brabbia |
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