Golden Tulip Ambra Palace Hotel

I liked very much the staff that was fairly friendly and helpful, free internet and breakfasts.

Very helpful staff. Dinner reservation every night. Offered transport to the airport. Great breakfast buffet.

The front desk staff were very friendly and eager to help us. The provided a list of tours performed by Green Line Tour company, which made the visit very enlightening. It was close to the metro station and the main train station.

We were very unpleased with the Ambra Palace Hotel. We were given a room with two twin beds instead of a queen for my wife and I intially, which made it very uncomfortable at night. The bathroom, and some parts of the room had mold.

Nice hotel, staff very friendly and helpful. Buffet breakfast was more than adequate and was replenished frequently. Located well for access to all sights. Rooms good size, very quiet at night as hotel situated away from the busy streets nearby.

Hotel receptionists were extremely friendly and especially helpful, specifically when inquiring about directions and sights to visit. The gentleman receptionist at the desk on our last night, 2 January 2009, was tremendously helpful in arranging transportation to the airport. Circumstance were difficult, and he went beyond the call of duty. He was special.

Our party was six adults, and we had three rooms for three days. Hotel was slightly more expensive than we originally planned to pay, but we stayed in their higher price range of rooms. In retrospect, no one in our party regrets paying for the outstanding rooms and the outstanding service. Hotel in walking distance, four blocks, from main train station, Termini.

Size of the room and bathroom, neighbourhood

Cleanliness, breakfast included in price, towel scheme, more bathroom items available free of charge if we needed

Not having fresh food at breakfast, not having wireless connection in the rooms

hotel was very good but the position wasn t so good

hospitality, room very clean

room service

Excellent Location close to the train station and Metro. Staff very helpful and quick to deal with. Clean Rooms and good value for money.

Excellent service, excellent rooms, excellent breakfast.

The surrounding neighborhood. The hotel is located in a area where you often did not feel safe walking to or from the hotel - day or night.

I like the staff and room.

One thing I didn't like was the fact that the hotel was a little farther from Termini than I expected, and the neighborhood, although I eventually felt safe, was rather run down.

Location to train station