Art Hotel Guala Residence  

Very clean and comfortable with friendly staff. Excellent breakfast (included in the price) and free parking at the entrance (on non- market days)

Would be good to have tea and coffee facilities in the room and the towels are as thin as sheets.

They wrote about free wifi. In reality old fashioned cable connection was offered. Unfortunately my iPad had no such socket -(

Cooperative Staff and overall fine experience..

They don't accept traveler's cheque

The place was very nice, staff always helpful, breakfast ok. Definitely good value for money. I liked the fact that they have a wired connection to the internet.

A bit outside of the city. It is relatively well connected to the centre, but still a tram ride takes half an hour to the central train station.

There were no cooking utensils so the kitchenette was useless, it was 30 degrees in the room and the aircon was broken, they said it would be fixed next week!! wouldn't let me use a computer as there was no wireless internet available. Noisey neighbours all night, we left at 4am as it was pointless trying to sleep.

The price we paid using your website was a good deal. The rooms were clean and we had a balcony we could open to let in fresh air.

One of the receptionists was very rude - permanently in a bad mood. She even lost our room key. When we arrived we were told that there was a problem with the aircondition - they said it was not working. Where they trying to fix it? If they tried, they never succeded. This was the second time in 2 days in 2 different hotels in Italy - let's say it was a coincidence, because I'd hate to think that this is the latest to reduce costs :-(

Room was very clean and beds were comfortable. Parking is available on the street close to hotel. Mist try the restaurant la favola right next door food was to die for and really cheap.

Air-conditioning was not working 2nd night made for a sleepless night as was very hot. No wifi available in hotel.

Large rooms

Nothing around the hotel

The hotel manager who recived us, was more intrested in watching the grand prix than booking us in. he failed to explain that we would need to move our car from the front of the hotel, two days later when a street market would surround the hotel, blocking us in, when we awoke one morning. His collegue was just as unhelpfull when I ran down to reception to try and retreave my car.

Excellent reception staff, perfect English and heard them also fluently communicating in French and Spanish - impressive especially for Italy :-) Free public parking just in front of the hotel - only trouble might be if you stay during market days. Free cable Internet and working well. Room was just ok.

Very, very thin towels - really bad! Lot of furniture in the rooms so it was hard to move around

Value for money

Very close to the tram and bus station - easy transport to city center, quite big room, nice place for breakfast

towels thin like paper

Good spacious room with little kitchen. Good breakfast.