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Via Guelfa 28, San Lorenzo, 50129 Florence, Italy – Show map
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169 verified reviews
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Hotel Guelfa's staff speaks: Italian, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 21 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Daily Housekeeping, Fax/Photocopying
Newspapers, Safe, Chapel/Shrine, Non-smoking Rooms, Heating, Air Conditioning
despar (0.1 miles)
san lorenzo (0.1 miles)
2:00 PM - 12:00 AM
6:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 30 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 169 reviews
Value for money
Show reviews from:
Hotel Savonarola is a welcoming 2-star property in the historic centre of Florence, a 15-minute walk from the Uffizi Gallery and 10 minutes' walk from the Cathedral.
Score from 363 reviews Good
The Atlantic Palace is a historic hotel next to Florence Santa Maria Novella Train Station. The rooms of the restored 14th-century monastery offer a classic style, an LCD TV, and air conditioning.
Score from 744 reviews Very good
In a historic building, Palazzo Alfieri is in the center of Florence. It features free Wi-Fi throughout as well as a terrace.
Score from 655 reviews Excellent
Set in a quiet neighbourhood of Florence, Hotel Enza is 10 minutes' walk from Santa Maria Novella Train Station. A former friary, it offers simple rooms with air conditioning.
Score from 266 reviews Good
April 8, 2015
nothing,it really was a pleasure stay there.
I stayed at Hotel Guelfa for 1 night andfrom the moment i arrived i received 5 star treatment,the staff could not have been more friendly and helpful. The position of Hotel is perfect i used google maps on my phone to get around which was brilliant as all the side streets look the same!All in a lovely break.
November 16, 2014
Like sleeping in an indian restaurant kitchen
October 14, 2014
Extremely noisy from inside and from street. Very bad manners from the personnel. Bed springs would hit my body. No internet in rooms despite their advertisement. Lack of clean towels after doing the room. No elevator (hidden disadvantage) to carry luggage and people to the 3rd. floor Bathroom door broken and in poor conditions separating the bathroom from the bedroom. One old man (Bruno) on "guard" at nights (He'd sleep the whole time) He'd spoke very bad italian (I'm fluent in the language) no English or Spanish. And he'd get upset when asked for something. In a few words, this hotel is a rip-off for the services it provides. I'm surprised that Booking.com hooks up with them.
Breakfast acceptable Location acceptable
October 13, 2014
There is no elevator in the hotel, the reception is on the second floor and our room was on the third floor, it was very difficult to go up with the suitcases up the stairs. The shower was very small, the WiFi signal was very week at our floor. The breakfast is continental, kind of poor for my taste.
The hotel is very near the center, 20 min walk from all the "must see" in Florence. The host was very nice. For travelers that wish to save money and stay in the center this hotel is a good choise.
October 10, 2014
Although advertised as wifi in rooms, this is not so. I had to use wifi in the passage. Old man serving breakfast was very grumpy.
Reasonably close to all major landmarks.
October 5, 2014
location nice staff
September 30, 2014
September 16, 2014
welcoming was not encouraging. Unattractive lobby(dirty, dusty, smelly, needed a paint job.) Complaint handling was poor, breakfast was very poor. Service management was not satisfactory.
The location. Allowed for easy acces to many facilities in cty centre.
September 5, 2014
Small window faced to the roof and air chimney. Walls needed to be painted or washed. Small shower cubicle. Poor soundproof: we could hear every word in TV program in the neighbouting room.
Location: close to railway station and main places of tourist attraction. Friendly personell. Nice decoration of the hall. Looks very Italian.
August 30, 2014
Good location and friendly staff. Recommended a good restaurant where I'd go back any day.
August 17, 2014
After checking in we had to listen from our room, 30 minutes of yelling and swearing in Italian, probably from the owner to the personnel. Narrow room with two single beds with 20 cm space between them. Shower only with curtain which made the bathroom completely wet after each shower. Room and bathroom windows facing some sort of terrace with construction materials on it, worker passing in front of your windows, drilling and working on it. We find only one socket in the room, in the bathroom... Power went off couple of times in one evening, the old man from the night shift did his best to fix it. On the last morning we had out at 9:00 for breakfast on the same street with the hotel (the check out was at 11:00) we informed the receptionist that we'll come back in one hour and was no problem, BUT, probably the owner again, asked us to clear the room before heading out, for the cleaning staff to have time to clean (one day before our room was not cleaned because the hotel had to many guests). I tried to explain her in English that we have to leave only at 11:00 but she insisted to go back, pack and leave the luggage at the reception. It was an extremely frustrating experience for our two nights in this hotel and the two stars are with one more than deserved...
Good location, air conditioner, very nice and friendly staff provided us with a map of Florence and restaurant recommendation.
August 10, 2014
A perfect hotel not far from the railway station, a very clean and quiet place, I've never regretted booking a suite there.
August 6, 2014
Absence of lift, wi-fi of bad quality, staff is not really good at talking in english
July 25, 2014
first room had no private toilet, shower curtain was dirty
good location, 1 staff member very nice,
July 20, 2014
On a very noisy road. Rooms are tiny, bathroom even smaller. Breakfast is not great and you have to eat in reception. There is a gate up the stairs that is locked mornings/evenings and only opened by a buzzer in reception, can't imagine how people would escape in the event of a fire! On leaving, the hotel had already charged my credit card with the room price without asking, which was annoying as I had withdrawn euros to pay in cash. I wish I'd have paid a little more for a better hotel. I wouldn't stay again and I wouldn't recommend staying here.
A good location, walking distance from the Santa Maria Novella Train Station and very close to the main centre and all the museums/galleries etc. a very basic and cheap base for exploring the city.
July 15, 2014
Bad painting on the room. Very small shower.Fine walls. We can listen neighbours'tv.
July 9, 2014
The strength of the Internet connection was poor. Spent a lot of time walking around the room trying to find spots where my iPad would pick up the signal. Once connected, it kept dropping out and was generally pretty slow.
Staff were realy really helpful. After wasting hours trying to book tickets online, I went down to the front desk and asked the staff member how I could book tickets. He picked up the phone, and within 10 minutes, had booked tickets for me at each of the galleries I wanted to visit (in Italian). I wish I'd asked sooner! The air conditioning was also very effective.
July 1, 2014
Poor facility, room smaller than 10 sqm. No lift !!! Staff not speaking English at all. Only one elderly staff at night with all hand righting records of booking without computer system. Actually check-in was not in the same hotel. Three hotels sharing the same reception. Couldn't understand a word from the staff when checking in at night. Almost thought I ran into the wrong place. Room looks dirty, old and damp. I won't stay there again. No match for a 2 star hotel. There are many other choices around the area.
Location is good. Close to spots, bars and laundry shops. 10 min walk from Train Station. Good security, gate has to be opened by the guard.
June 2, 2014
Very very very noisy! About the same to have a bed in the middle of the street or at the bar. A lots of mould. Shower impossible because of too low water pressure. Breakfast very poor.
Location is good.
May 11, 2014
Location was good and staff were friendly. The room was clean and tidy and commensurate with the price I paid.
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