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Property Highlights

Places of Interest:

Via Dè Tornabuoni (0.1 miles) Santa Maria Maggiore (0.1 miles) Strozzi Palace (0.1 miles)
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Newest reviews for Hotel Helvetia & Bristol

  • Evayanti
    August 24, 2014



  • Linda
      United States of America
    July 22, 2014


    no air conditioning at times!!! very hot!!


  • Mary
      United States of America
    June 11, 2014

    this is my forth time to stay at the property. It's always consistant, always friendly, clean and great location. I will always stay there when in Florence.


  • Lindsay
      United Kingdom
    June 3, 2014

    Excellent location and comfort.


  • Nancy
    May 9, 2014

    Breakfast and Philippine lady! :)



  • Trevor
    April 25, 2014

    This hotel is in a great location in Florence. Very central and you are within walking distance of every monument or sight. The staff are very warm and helpful. I had a wonderful stay!

    Rooms are a bit small. They don't offer any complimentary drinking water.


  • Scott
      United States of America
    April 20, 2014

    Premier service, courteous and friendly staff great facility, clean.

    Key must be left at front desk while out prefer electronic keys


  • Anna
    March 24, 2014

    Staff is very friendly and helpful Clean and wonderfully designed rooms Good restaurant Perfect location

    6 am a garbage machine comes right under the window and stays there making awful noise for 1.5 hour. Stayed two nights - couldn't sleep two mornings


  • Anonymous
      Saudi Arabia
    February 1, 2014


    Room too cramped and small. Very cheap quality services. The breakfast poor and a was a waste of money I had to eat decent food outside the hotel. Had to pay ten euros to use an adapter- ridiculous. Wouldn't stay again!


  • Elizabeth
      United Kingdom
    January 6, 2014

    The staff were friendly and very helpful - no task was too small or too big. The room was large and comfortable and even had a balcony! If you like being right in the centre of things then the location is great too.

    There was no way of making tea and coffee in the room and room service was expensive. The hotel is generally expensive even considering its 5 star luxury rating.


  • Erdi
    December 30, 2013

    good location good service


  • Nwabisa
      South Africa
    October 2, 2013

    Old worldly styling, friendly staff, comfortable, well appointed rooms. Well located and easy to access.

    The pillows!


  • Michael
      United States of America
    September 4, 2013

    Quaintness and charm of hotel and location Great staff

    Small rooms poor controls on A/C


  • Thomas
      United States of America
    July 28, 2013

    Location can't be beat !!

    Twin beds made into a king with no attempt to mask the separation ( one bed actually a half inch higher than the other ) and sheets so overly starched that they felt like burlap !!


  • Dawn
    July 14, 2013

    Room decor and proximity to all attractions

    Two types of room. Fantastic and rooms from hell - those beside or adjacent to lifts and service areas


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