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Via Luigi Alamanni 11, Santa Maria Novella, 50123 Florence, Italy – Show map
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1246 properties in Florence
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222 verified reviews
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Hotel Hermes's staff speaks: Italian
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Golf Course (within 2 miles)
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Safe, Heating, Air Conditioning
10:30 AM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 222 reviews
Value for money
Show reviews from:
In Florence’s historic Palazzo Gondi, right on the cathedral square, Hotel Duomo offers air-conditioned rooms with free Wi-Fi and modern décor. Piazza della Signoria is a 5 minute walk away.
Score from 632 reviews Very good
Hotel Victoria provides affordable rooms in Florence's historic center. The Accademia Gallery is 550 yards from here and Santa Maria Novella Train Station is just a 5-minute walk away.
Score from 371 reviews Review score
In a 14th-century building, the Hotel Byron is just 320 yards from the Santa Maria Novella Train Station. It features rooms with free Wi-Fi.
Score from 623 reviews Review score
Housed in a historic building, Hotel Ferrucci features free Wi-Fi throughout the entire property and elegantly decorated rooms.
Score from 567 reviews Good
We were in Florence for an atrociously brief amount of time, and chose this hotel because it was across the SMN station and near the major landmarks. It helped us make the most of our trip.
The bathroom wasn't unclean, just a little weird. The room was massive, with high ceiling, but the room still felt cramped. Having the front desk control your air conditioner was also a bit weird. The price didn't feel fair for the quality of the place, you really are paying for easy access to the Santa Maria Novella train station.
The hotel is situated right near the Santa Maria Novella railway station, where the Pisa airport coaches also drop off. I was given a warm welcome and the staff were kind and helpful throughout my visit. When looking for accommodation I was surprised how expensive Florence hotels were, and this particular hotel offered good value for money by Florence standards, especially considering the location. I hadn't anticipated that, despite the shared bathroom, there would be a sink and bidet in the room itself. Breakfast was good -- not a vast range of options, but what was available was nice.
I was in room 1, which was next to the reception area, and so it was a bit noisy until all the guests had arrived. Also the shared bathroom was shared by quite a number of guests, so I was concerned about whether access would be delayed in the morning. (As it happens, it wasn't.) If I were staying here again (which I would be happy to do), I would probably choose one of their rooms with a private bathroom, and pay a little extra.
Close to laundromat, chemist and eateries. Staff very friendly and helpful about where to go and where can be expensive!
Next to train station, so great location. breakfast just normal only, but acceptable.
the hotel is quite old already, so that the room provided.
Management were fantastic, nothing was a problem. The location is great. Next to the main station but zero noise. We walked to everything without trouble.
Ensuite was very small but very clean and the decor was virtually non existent. The breakfast area was cramped.
Good location - just a couple of minutes' walk from the station. Very helpful staff. Great wifi.
Room at the front of the hotel overlooking the main road so was very noisy at night.
The woman that runs it was ridiculously nice and helpful. Shower light is cool and changes color. Just thought I'd mention.
Breakfast Bathroom Condition of bedroom especially none closing windows Very shabby and in need of work
This is the perfect place to stay for young couples who don't want to dish out a lot of money for a perfectly good hotel room especially if you're just going to shower & sleep. Staff is exceptionally nice and informative.
Only downfall is that they did not come clean the rooms during our stay - not that it was a huge deal but it would've been nice to have fresh towels after a few days.
Very friendly, helpful and attentive staff, best cappuccino I have ever tasted at breakfast!
Shared bathroom standard not up to scratch, shower unit not partitioned off from toilet area, hence floor prone to get wet and slippery and could cause serious accident if occupant is elderly. Air conditioning unit next to high ceiling proving inaccessible and no remote control provided, room TV small and mostly aired Italian channels with no English language news channels, not good, some broken fixtures and fittings in room, rooms and corridors had dated appearance.
The location of the hotel was perfect. A stone throw away from the train station and walking distance to most attractions was a big plus!
The shower was so small the shore curtain actually touched while having the shower. Water went all over the place since the curtain did not go all the way down. Breakfast could be improved by including a bit more fresh fruit.
- location --> close to the train station and Santa Maria Novella - staff is really really friendly (they give you a map, you can let your luggage there until the room is ready, give you good information about the city) - nice breakfast - clean - valuable for money
great location, very clean, nice staff
Dear, I love the location of this hotel, it is perfect to just arrive and be in Florence.
I should recomend to the owner to make a big remodalarion and make a huge profit in short time and amortizade the investment in a long period. I didn't feel confortabel with the toillet and the cleaning of the toilet and the room. Please make the location is super to present a beter conpetence to the clients. The owner can not discuse with the personel as clients are around this old style is very old, borring and unrespectabel for everyone. Client is in Florence for vacations to be relax and pay for.
The location is very good. The staff is very polite & friendly. Clean
Very friendly and helpful staff. Clean and a good breakfast.
Very noisy both from traffic and also from other guests.
Almost everything : nice location, walk only 2 minutes form SMN station, everything is near. Staffs gave me very useful info and really freindly, easy to find.
the breakfast, there is not many choice to choose
Location was quite ok
We booked that hostel because of early check-in time though our room wasn't ready when we got there. We said on our reservation that we want double bed, we got two single beds. Breakfast was small and ordinary Italian... Wifi worked poorly in room. Price was 60€/night that wasn't much but we expected bit more.
The hotel has a great localization, simple rooms, a nice breakfast and a friendly staff. I recommend and would stay again!
We were traveling by public transportation. The location by the train station and a major bus terminus made it extremely convenient, but, getting bus tickets in the area was difficult.
Nothing! I love Florence.
The ratio of the receptionist was excellent, helped us in terms of locating buses, trains, recommendations on sites and places and opening hours, minutes for us online, warm and friendly, fast wireless internet and well, we took a room with a private shower and toilet - a bit small but considering that we only overnight and then leave the tourist was excellent. Recommended! יחס של פקידת הקבלה היה מעולה, סייעה לנו בכל הקשור לאיתור אוטובוסים, רכבות, המלצות על אתרים ומקומות ושעות פתיחה, בדקה עבורנו באינטרנט, יחס חם ולבבי, אינטרנט אלחוטי מהיר וטוב, לקחנו חדר עם מקלחת פרטית ושרותים- קצת קטן אבל בהתחשב בעובדה שהגענו רק ללון ולצאת לתייר אז היה מעולה. מומלץ!
Private Shower and Toilet - bit small מקלחת פרטית ושרותים- קצת קטן
their warm welcome
there was no elevator the wifi signal in the room was not strong
Very close to the train station, easy to find. The staff was very helpful. Free luggage storage. Somehow worth the price.
The wifi signal is not so good and no private bathroom.
Staff are friendly and helpful. Location is good, just besides railway station.
This hotel is over priced hotel. This hotel doesn't provide air conditioner even during June month. This hotel deducted the tariff from the card before check-out without asking me how would I like to make the payment. This hotel was hesitant to provide Wi-Fi. Its surprising that the staff didnt know the WiFi name and password. They provided me wrong details and after 2-3 trials I was provided right details. Wifi signal was poor and it got disconnected every 1-2 mins. I was travelling with small baby and I had problem since there was no way to warm the baby milk during night time.
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