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Via Luigi Alamanni 11, Santa Maria Novella, 50123 Florence – Show map
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Hotel Hermes's staff speaks: Italian
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Golf Course (within 2 miles)
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Safe, Heating, Air Conditioning
10:30 AM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge when using existing beds.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 195 reviews
Value for money
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Start your day with breakfast on the terrace at Hotel Monica. You are 300 ft from Fortezza da Basso exhibition center and a 5-minute walk from Santa Maria Novella Station.
Score from 191 reviews Good
Stella Mary is on the 2nd floor of a typical Florentine building, offering comfortable rooms with Wi-Fi. Breakfast can be served in your room.
Score from 217 reviews Good
Next to Santa Maria Novella Train Station, Hotel Rayan is set in a late 19th-century Art Nouveau building. It offers rooms with free Wi-Fi and works of art on the walls.
Score from 161 reviews Good
This charming, family-run hotel, which dates back to 1800, has been offering warm hospitality in the heart of the historic center of Florence for 40 years.
Score from 834 reviews Good
Breakfast Bathroom Condition of bedroom especially none closing windows Very shabby and in need of work
Very friendly, helpful and attentive staff, best cappuccino I have ever tasted at breakfast!
Shared bathroom standard not up to scratch, shower unit not partitioned off from toilet area, hence floor prone to get wet and slippery and could cause serious accident if occupant is elderly. Air conditioning unit next to high ceiling proving inaccessible and no remote control provided, room TV small and mostly aired Italian channels with no English language news channels, not good, some broken fixtures and fittings in room, rooms and corridors had dated appearance.
The location of the hotel was perfect. A stone throw away from the train station and walking distance to most attractions was a big plus!
The shower was so small the shore curtain actually touched while having the shower. Water went all over the place since the curtain did not go all the way down. Breakfast could be improved by including a bit more fresh fruit.
great location, very clean, nice staff
Dear, I love the location of this hotel, it is perfect to just arrive and be in Florence.
I should recomend to the owner to make a big remodalarion and make a huge profit in short time and amortizade the investment in a long period. I didn't feel confortabel with the toillet and the cleaning of the toilet and the room. Please make the location is super to present a beter conpetence to the clients. The owner can not discuse with the personel as clients are around this old style is very old, borring and unrespectabel for everyone. Client is in Florence for vacations to be relax and pay for.
The location is very good. The staff is very polite & friendly. Clean
Very friendly and helpful staff. Clean and a good breakfast.
Very noisy both from traffic and also from other guests.
Almost everything : nice location, walk only 2 minutes form SMN station, everything is near. Staffs gave me very useful info and really freindly, easy to find.
the breakfast, there is not many choice to choose
Location was quite ok
We booked that hostel because of early check-in time though our room wasn't ready when we got there. We said on our reservation that we want double bed, we got two single beds. Breakfast was small and ordinary Italian... Wifi worked poorly in room. Price was 60€/night that wasn't much but we expected bit more.
The hotel has a great localization, simple rooms, a nice breakfast and a friendly staff. I recommend and would stay again!
We were traveling by public transportation. The location by the train station and a major bus terminus made it extremely convenient, but, getting bus tickets in the area was difficult.
Nothing! I love Florence.
The ratio of the receptionist was excellent, helped us in terms of locating buses, trains, recommendations on sites and places and opening hours, minutes for us online, warm and friendly, fast wireless internet and well, we took a room with a private shower and toilet - a bit small but considering that we only overnight and then leave the tourist was excellent. Recommended! יחס של פקידת הקבלה היה מעולה, סייעה לנו בכל הקשור לאיתור אוטובוסים, רכבות, המלצות על אתרים ומקומות ושעות פתיחה, בדקה עבורנו באינטרנט, יחס חם ולבבי, אינטרנט אלחוטי מהיר וטוב, לקחנו חדר עם מקלחת פרטית ושרותים- קצת קטן אבל בהתחשב בעובדה שהגענו רק ללון ולצאת לתייר אז היה מעולה. מומלץ!
Private Shower and Toilet - bit small מקלחת פרטית ושרותים- קצת קטן
their warm welcome
there was no elevator the wifi signal in the room was not strong
Very close to the train station, easy to find. The staff was very helpful. Free luggage storage. Somehow worth the price.
The wifi signal is not so good and no private bathroom.
Staff are friendly and helpful. Location is good, just besides railway station.
This hotel is over priced hotel. This hotel doesn't provide air conditioner even during June month. This hotel deducted the tariff from the card before check-out without asking me how would I like to make the payment. This hotel was hesitant to provide Wi-Fi. Its surprising that the staff didnt know the WiFi name and password. They provided me wrong details and after 2-3 trials I was provided right details. Wifi signal was poor and it got disconnected every 1-2 mins. I was travelling with small baby and I had problem since there was no way to warm the baby milk during night time.
Very very good in everything. We stay one more night.
The staff is probably the best asset of this hotel: it must be acknowledged that during the "Fashion Week" this was the only hotel in the whole booking.com network at reasonable prices. Wi-fi works well.
The whole structure would need to be refurbished. The shared bathroom needs more frequent cleaning when the hotel is full, as in my case. Rooms with the view on the station are extremely noisy. Air conditioned did not work.
Friendly helpful staff
Rooms ok bathroom tiny
location is good. staff very friendly & helpful. overall I enjoyed my stay here.
common toilet the shower water flow is weak. location is by the main road so can be noisy at night if you leave the window open.
Extremely helpful and friendly staff, very clean throughout, grand location.
Location, within walking distance to many of the attractions and the central station. Extremely helpful and caring staff.
Good location, big rooms, perfect big bed.
Creaky door locks, noisy rooms facing the street
location is very good. just two minutes away from train station.
the room is small and the beds are too small and uncomfortable.
Too much noise from tram, busses, cars. The hotel needs more sound protecting windows.
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