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Via Marsala 22, Central Station, 00185 Rome, Italy – Show map
Excellent location – rated 9/10! (score from 715 reviews)
Rated by guests after their stay at Best Western Premier Hotel Royal Santina.
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Best Western Premier Hotel Royal Santina's staff speaks: Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 20 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning
Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 715 reviews
Value for money
Show reviews from:
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The restaurant and the food is excellent
The property is a quick walk from the train station and is easy to find. From the train station you have many transportation options. Breakfast was good, fast fee wifi available the rooms, and many restaraunts in the area. Staff was kind and helpful.
We had a good stay - I have nothing negative to say.
helpful staff, clean rooms, good breakfast, a properly working wi-fi even at the 8th floor, excellent location (just across the main train and metro stations, city sightseeing tour and airport shuttle bus stops)
The helping attitude.
Hotel was comfortable and relaxed with friendly staff. The room had good facilities and the breakfast was of a high standard with a range of choices, hot and cold food,available.
The staff is very helpful. When breakfast is included in the room fare they can deliver it to your room free of charge. Staff is also extremely helpful to arrange special requests.
Location was very central and close to train station. Good value for money. Breakfast was very good with ample choice. Staff was very professional and cooperative.
My room, 305, was NOT sound proof. On Saturday night there was loud disco going on at the ground floor and I could not sleep properly. I had to complain at 1:35 Am to the reception about it.
Location of the hotel is well in the centre and close to the central station Termini. Shower AND bath in our room. Minibar was not too expensive and well filled.
Kids facities were only 4 little chairs and a table in the lobby. We expected more.
I asked for Double bed and we had 2 Single !!! Not nice
Great location near termini train station. Walking distance to many halal food.
Bad sound proof
Good location close to termini, easy to find, ok breakfast
Not very clean, dritt cotton buds in the bathroom When we came. For the first time in my life I sendt back food, and the new was just as badly cooked as the first... Dont order meat at this hotel!
We like the accessibilty.. We really appreciated the kindness of breakfast staff name " VALENTINA"..She's the only one we can mention for our 12 days staying in the Hotel Royal Santina.
The breakfast staffs are racist, they don't even smile at you for our 12days in the hotel.Their face always frown if you requested to them a coffee or something.
The efficiency /customer service of the staff. When we checked in, we appreciated the effort to get the room ready by 12.00 instead of 2.00. Also we felt our queries were attended promptly. The barmen very charming
on the first day, we got shocked by the state of the toilet on the ground floor It was messy and not clean. At breakfast time, the buffet is quite restricted for vegetarians Too many sweet dishes
The hotel was less than 5 minutes away from Termini station and metro station so the transport links were fantastic. Comfortable and clean room with a great shower.
There were 2 occasions when I wanted to speak to a member of staff and I went to the front desk. As there was someone in front of me I stood a few yards back to give them some privacy. After they had left, the person on reception turned around, walked away and sat down (even though they had seen me). I was clearly waiting and found this incredibly annoying and rude. This happened to me twice during the course of a 4 day stay.
The bed was fantastic, good wifi, great bathroom for Europe. Breakfast was good but not great, not enough variety
Ambience was good. Staff very helping. Location of hotel is very nice. All places are easily accessible
Best place to stay for a short trip due to its location very close to Termini.
Orange juice from breakfast
Rooms were clean, great location next to the train station and shuttle buses, staff were very helpful, breakfast had lots of choices.
Could do with a bit more storage for clothes, and a plug socket next to the mirror
cant think of any
Excellent hotel in the middle of Rome. Very close to Termini and various models of transport around the city. It was a great base to use for exploring!
Close with Bus station, Subway, Airport Express.
Everything was great , I will visit the place again .
Helpful staff. Very good breakfast menu. Close to Termini. Good decor and linen.
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