Hotel Basilea  

Absolutely nothing...I stayed for one night and chose the hotel for inexpense. You pay for bed no more. Breakfast is poor and staff are untrained with a very rude, incompetent and hostile owner. On arrival I was asked would I like to pay before or after, I chose the latter as this is my normal experience when staying in a hotel regardless of booking. The young lady behind desk was pleasant but seemed unsure of herself. Check out is at 11..I came down to check out just as the owner was about to come fetch me! She stood by me at desk as I paid and was questioned by a very nervous manager. He wanted to know why I didn't pay before and revealed he had been trying to charge me on my credit card! Terrible spot, don't stay.

location

cleanliness, heating

Nice hotel lovely staffs and good location and most important it is really cheap. If you wanna stay in Florence I strongly sugesst it

the decoration was good

breakfast was not so good

Quite close to smn railway station with a cheap price.

The most horrible experience in Italy ever! We did get a big room on the 1st floor, close to the elevator. At 2:50 am, one of us felt someone sneaking around our bed, when we both open our eyes, shockingly found a man in our room, with a squatting position really close to our bed, trying to steal. The man run out quickly as soon as we shout out. The lock on the door was extremely old and not secure at all, also there was no security cameras in the corridor. During that night, the door of the balcony on the 2nd floor was unlocked, the hotel was located in narrow neighborhood streets where thieves could easily jump in. Even though we had proof that there was folded corner of newspapers found at the door did not belong to us nor the hotel room, the hotel manager tried to persuade us that it was just a fancy dream on the second day!

nice location at 5 mins walk from Santa Maria Novella train station and the city center... fair price and good breakfast very recomanded

Staff are very kind and location is very convenient also, closed to train station.

I felt building was very old. Specially bath room was not so comfortable. Not so clean, and there were many flies.

Staff was very friendly. I was lucky...I Had lost my iPod there at the hotel. I called after leaving the hotel, and the owner's wife had found it. I was able to return to Firenze to pick it up. Very happy!

Location was great.

I didn't not enjoy my stay at all. The room was incredibly small - almost impossible to move around in, the air conditioning was horrible and I had to wait a night until they could get me a fan and once I got the fan it was even harder to move around in the room, the entire room smelled horrible - a wet moldy fragrance, and the bathroom smelled especially bad - probably because with the flat floor, most of the water from the shower just sits around and/or spills out the door into the room where it ferments for days and days. Do not stay at Hotel Basilea.

Ottima la posizione,ottima la camera molto grande per due persone. Colazione buffet abbondante.

Cattivi odori dalla camera

le parking pas loin

Nous y avons passé 2 nuits.Première nuit catastrophique ; la chambre (202) donnait sur la rue (avec des fêtards qui ont chanté toute la nuit), la fenêtre ne se fermait pas complètement, la télé était déconnectée, tout comme le mini bar (qui en plus était vide). Après réclamation, nous avons changé de chambre le lendemain (220 - donnant sur une cour). Beaucoup moins bruyante mais la télé ne fonctionnait pas et le mini bar était très bruyant (et toujours aussi vide)...

La posizione a meta' strada tra la stazione e il centro storico

Esperienza tragicomica. Camera molto stretta (si riusciva a fare il giro del letto matrimoniale a malapena) moquette e tappezzeria dell'anteguerra con odore di vecchio incorporato, acqua dolciastra che dava il suo fantastico odore sulfureo a lenzuola e asciugamani. Doccia piccolissima, priva degli appoggia shampoo interni (non potevi abbassarti a raccogliere lo shampoo sul piatto doccia perché picchiavi la testa contro il muro!) si doveva appoggiare tutto sul vater, vicinissimo ovviamente E..la cosa piu' grave..acqua tiepida tendente al freddo!!!! In 2 notti di permanenza la pulizia della camera é stata molto sommaria (il bagno non é stato neanche toccato!) hanno avuto il buongusto solamente di cambiare almeno gli asciugamani. La colazione si salvava un po' di piu', ma non aspettatevi prelibatezze, se siete fortunati trovate l'ultima brioche. Ammetto che abbiamo scelto quest'hotel per il prezzo molto abbordabile, ma nonostante tutto vanta ben 3 stelle e non lo dimostra affatto!! Pensateci bene prima di sceglierlo!

Camera molto ampia, zona tranquilla a due passi da stazione smn e San Lorenzo; qualità/prezzo eccezionale