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Property Highlights

Free WiFi

Places of Interest:

Via Faenza (0.2 miles)
Show map Hotel Basilea

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Newest reviews for Hotel Basilea

  • Anonymous
      United Kingdom
    September 13, 2014

    The hotel is in the perfect location. It is minutes away from the train stations and various other landmarks in Florence. The breakfast is quite good with and array of cold meats, breads, cheese, eggs, coffee and biscuits there is a good selection

    First impressions weren't great... The staff are quite rude (apart from one lady) and very unhelpful. There are also 2 men who just sit in reception all day who to be honest are quite creepy and intimidating. The facilities were clean but the shower was so tiny it made it very difficult to wash without getting injured! Also be careful because the shower randomly spurts scalding water every now and again and because it's such a small shower it can be very dangerous. There might as well not be any wifi because it just doesn't work! one word, useless. The rooms are very noisy which is to be expected from a place so central however every morning there were workmen in one of the rooms making a huge amount of noise. I just thought it was quite rude the staff at the hotel didn't just pre-warn us that this was happening. if your looking for a pleasant friendly place to stay on Florence this is not the place for you.


  • Anton
    August 18, 2014

    + The room was very big and spacious. + The breakfast was good for the price. + Wifi in the rooms.

    -The air conditioning could not be manually controlled. - The shower looked like it had been through a rough time.


  • Hugo
    August 7, 2014

    We were happy with the hotel and staff. Close to city centre.

    We were not happy with the lack of foreign language tv stations.


  • Daren
    August 6, 2014

    low price, but really comfortable institution. stuff is pretty nice and thoughtful. near to the railway station. There was no air conditioner in the room, but it was rain that day, we didn't feel hot at all, so...everything is perfect



  • Le
      United Kingdom
    July 23, 2014

    staff was very helpful

    the room wasn't cleaned when we moved in


  • Andrew
      New Zealand
    July 23, 2014

    Bathroom was tiny, bedroom was dated and felt just plain creepy. The bed had flees that limped off my partner in the morning after gorging on her. Expensive for what is likely worst than a cheap backpackers.


  • Nikolet
    July 20, 2014


    Cleaning service in the toilet


  • Enes
    July 14, 2014

    Very close to Florence City Center and Santa Maria Novella Train Station. Free WiFi in the rooms and rooms was very clean.


  • Paige
    July 9, 2014

    Fantastic location, staff were all very friendly they gave us maps, directions and recommended places to eat out upon check in, they let us leave our bags there for the day after checking out which was a huge help.


  • Roman
    July 2, 2014

    Good location, nearby to most historikal places. Not bad room. Kind personal. On the reception we got flyer and have a discount in pizzeria

    Very slow internet


  • Marwa
    June 29, 2014

    the location the room is nicely furnitured

    the room and the bathroom were small, the shower was even smaller. i couldn't shower easily. sometime the wifi used to disconnect.


  • Yongyang
      United Kingdom
    June 23, 2014

    staff is very friendly. The location is near by the railway station.

    No door for bath room.


  • Jon
      United States of America
    June 17, 2014

    i liked that it was close to everything in florence and you could go and come back anytime very close

    it was a bad value for your money the bathroom was so small and he smelled weird when we went in and the door was broken ! not a good value for your money at all


  • Martin
      Czech Republic
    June 16, 2014

    Dirty room - floor, bathroom. Unwilling personnel at the reception.


  • Neli
    June 12, 2014

    nice and hospitable staff

    there was a room reconstruction during my stay which was very noisy and troublesome for all of us


  • Zicheng
      United Kingdom
    May 12, 2014

    Good location. Helpful staff.

    The facility is not as new as expected. The shower room is too small.


  • Anonymous
    May 5, 2014


    Old look hotel


  • Anonymous
    April 27, 2014

    Small Bath room. Bad smell in the room.


  • Casey
    April 25, 2014

    Was an okay place. Within walking distance to the main sights. The hotel itself was quite dated


  • James
    March 26, 2014

    The breakfast was decent, the staff lovely and helpful and location very central. It was the cheapest 3 star hotel around

    The price of the room was reflected by a very uncomfortable bed, a room barely bigger than the bed and a shower that flooded the bathroom daily which caused the room to smell terribly. To be fair, the more expensive rooms seemed a little nicer than mine. The wifi only really worked in the lobby so guests were regularly seen sitting done there with their laptops. Also the hotel was overbooked and turned away people with confirmed bookings. filled noisy children resulting


  • Sunny
    February 17, 2014

    Fairly close to the train station, lots of small shops, restaurants and the market in the area, good facilities, nice interiors (antique style), well maintained for an old building

    Stuffiness in the rooms, "double" bed would be twins combined not a real double


  • Roslan
    February 12, 2014

    Good location and close to all the attractions in Florence. The hotel staff were helpful and cheerful.


  • Maki
    February 11, 2014

    Good location and Friendly staff

    shower room


  • Edward
      United Kingdom
    December 17, 2013

    Excellent value for money for a single en-suite room. Good central location near to the station, and near the Palazzo dei Congressi. Good Wifi internet.

    Breakfast started relatively late. Street traffic noise outside started at 6am. Keys must be handed in every time you go out.


  • Anonymous
    November 3, 2013

    Friendly staff, good wi-fi in the lobby


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