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Hotel Berna
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When would you like to stay at the Hotel Berna?
Top
Based on
1235
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
Canada
November 2, 2009
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Location is ideal for Central Station travellers, it is very close to the Metro, there is provided an excellent breakfast with courteous service, the hotel is relatively quiet. Elevators are quite small... but not bothersome for a single person. |
10 |
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Anonymous
Solo traveller
Belgium
November 1, 2009
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the location the single room was too small and too expensive price... |
5.5 |
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Virginie
Family with older children
Quatre Bornes,
Mauritius
November 1, 2009
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The rooms & the bathroom were very clean. free drinks in the mini-bar, free coffee, tea & snack all day long. the staff are very nice specially the barman. One early morning, we could here people in the rooms upstairs...like a kid running & talking loudly in his room. |
10 |
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Anonymous
Solo traveller
Switzerland
October 29, 2009
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staff is friendly, breakfast is delicious a bit dark and outdated |
6.5 |
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Anonymous
Young couple
United States of America
October 28, 2009
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The service was impeccable. You feel like you are staying at a 5 star hotel for 3 star cost. The complimentary happy hour and amazingly large breakfast were an added bonus! The location to the train station was perfect. The bathroom showers could be larger and the decor could be updated in the rooms, but the service makes you overlook these minor deficiencies. |
10 |
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Lynette
With friends
CANTERBURY,
Australia
October 27, 2009
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Very good location, friendly and helpful staff, great breakfasts and a great base for our 4 day stay in Milan. |
9 |
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Anonymous
Solo traveller
United States of America
October 27, 2009
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Very nice room, friendly and helpful multilingual staff, no extra charges for many special services - 24 hour coffee and tea, in room or off lobby, free use of computers and printer, great breakfast, free newspapers, etc. The plumbing from other rooms, above and maybe adjacent, was quite noisy and disturbing. Otherwise the rooms were great, large and comfortable for European hotels. They allowed me to move rooms, but not much improvement. May be better on top floor? |
8.5 |
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Gina
Solo traveller
rose Bay NSW,
Australia
October 26, 2009
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The staff were very welcoming and helpful. When I called regarding my room being too cold, someone was around within 5 minutes to help me with this and also brought a blanket! I liked having coffee/tea in my room and the shower was the best I've had in Europe - great water pressure and very appreciated after travelling all day. having to pay for wifi. |
8 |
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Tomasz
Solo traveller
Warszawa,
Poland
October 26, 2009
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Nice staff, good breakfast, good location. Small rooms (but still nice), stale air. |
6.5 |
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Anonymous
Solo traveller
Netherlands
October 26, 2009
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Family owned hotel, all employees are enthousiastic, on top of things, do everything to make the guest happy and be the best hotel in town. This is remarkable and exceptionel! My compliments. |
10 |
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Lawton
Solo traveller
dubai,
United Arab Emirates
October 26, 2009
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friendly staff expensive overnight parking |
9 |
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Anonymous
Mature couple
Denmark
October 22, 2009
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A fine hotel, friendly staff, a quiet and good room. A minor thing: Room could need a little redecoration |
9.5 |
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Brian
Family with older children
Ridgewood,
United States of America
October 20, 2009
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Hotel Berna is a great hotel. Our rooms were large and very comfortable. We greatly appreciated all of the lovely special touches, such as the free internet access, coffee, tea and sweets in lobby area, free stocked mini-bar, slippers and robe that were provided, amazing breakfast that was included, and pleasant staff. The location was perfect since we arrived in Milan via train and left via bus to airport from the very close- by central train station. Great value for such a good hotel! |
10 |
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Andrew
Mature couple
Steinhausen,
Switzerland
October 19, 2009
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Friendly and helpful staff. Good city guide information. Good quality rooms. Great breakfast In the morning I was awoken by water flowing loudly through a drain close to the door. |
8.5 |
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Stewart
Mature couple
rotherhithe,
United Kingdom
October 19, 2009
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Excellent location.Staff very friendly and helpful.Good facilities. Avoid rooms close to elevators due to noise |
9 |
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Vaira
With friends
RIGA,
Latvia
October 16, 2009
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Service, location, room, staff |
9.5 |
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Anonymous
Mature couple
Israel
October 14, 2009
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complimentary drinks |
9 |
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Sergey
Mature couple
MOSCOW,
Russian Federation
October 13, 2009
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Staff, Location, Service/Rate very good. 1 hour WiFi free in the room pillows are awful, WiFi working near the door only and very slow runet |
10 |
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Anonymous
Mature couple
Cyprus
October 13, 2009
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Very close to central train station It has given us a smoking room ,instead we asked for not smoking |
4 |
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Marcello
Solo traveller
Etterbeek,
Belgium
October 12, 2009
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staff, room, confort, silence price |
8 |
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Anonymous
Solo traveller
Japan
October 12, 2009
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Good access to the subway, central station and the shuttle bus to the airport. Hotel staffs are very helpful to me for everything. It was a nice stay to me three days. If each room has an airconditioner, it will be much comfortable. |
7.5 |
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Hilary
Group
Cardiff,
United Kingdom
October 8, 2009
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the cleanliness of the hotel was excellent the pillows and bed were extremely hard |
9 |
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Siriporn
Mature couple
Hat-yai, Songkla,
Thailand
October 7, 2009
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Good location and generousity of the hotel. Good room and many more than expectation for price we've got. |
9 |
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Elisabeth
With friends
5179 GODVIK,
Norway
October 7, 2009
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We enjoyed the spacies room, the tub in the bathroom and also the dune instead of Sheets was great. A glass of wine in the bar with friendly Max ended up with more glasses and nipping to the tapas and the four female friends never left the hotel to see any of Milan on our last day in Italy. Free internet also great. |
10 |
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Graham
Mature couple
West Pennant Hills,
Australia
October 7, 2009
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Good hotel with excellent service but like many European Hotels expensive for the standard of rooms and location. Location near central station was good but the area itself is a bit seedy. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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