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Via Dei Conti 3, 50123 Florence – Show map
Excellent location – rated 9.6/10! (score from 656 reviews)
Rated by guests after their stay at Relais Hotel Centrale.
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656 verified reviews
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Relais Hotel Centrale's staff speak: Italian, French, Spanish, English, German
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Food & Drink
Bar, Breakfast in the Room, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 22 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English, German
1:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Relais Hotel Centrale accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 656 reviews
Value for money
Show reviews from:
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Located along the Arno River, Hotel Bretagna is a historic building in central Florence, around a 5-minute walk from Ponte Vecchio and the Uffizi Gallery.
Score from 1235 reviews Very good
Sara went out of her way for us before we got there! She patiently directed us over the phone through winding Florence streets. On our arrival We were greeted warmly by her and her colleagues. The breakfast waitstaff and housekeeping were friendly and considerate. The hotel room was stylish and comfortable with a Beautiful bathroom. The location was great also, close to the Duomo and central market.
Some rooms are very uncomfortable. Beds and matresses are old and uncomfortable.
Best location, nice breakfast, pleasant experience all around
poor wifi: have to login to a different router on every floor, data rates were anemic (like most of the country), and was sometimes outright unusable Tiniest elevator ever and it has 3 doors!
Fantastic choice for breakfast, lovely interior, helpful staff.
Location, cleanliness, staff.
Location, quite hotel in the center.
Rock hard bed, my leg did more sleeping than I did.
Beds was not to great
A goof bed, the greatest breakfast in ages, very friendly staff and that all within a few minutes of really everything in Florence. What would you want more?
Nothing at all.
Perfect location, very friendly and helpful staff, quiet and soundproof rooms, well equipped bathrooms, good breakfast, beautiful historical building
From the photos I had the impression that this would be a little more upscale than it is in reality, and the room a bit smaller than we thought. Though, it was a pleasant stay and the staff was friendly and helpful. The breakfast was pretty good too. The location was excellent and a close walk to the Duomo though a quiet nights rest.
Perfect location, peaceful street but only a two minute walk from all the hustle and bustle of the city centre. Staff was friendly, rooms comfortable, clean and cosy, breakfast was good. Can definitely recommend this hotel.
Only not so great thing, was the small elevator and only stairs to the top floor, but manageable.
location. beautiful room
a bit expensive
Hotel concept was very nice and location was great. Breakfast was not perfect but ok. Hotel reception and bar is nice. Room was clean and as shown in the photos.
Our room was in the first floor. We wanted to change but there were no options. So we could not open the window. It was also a bit cold in August.
Just loved the location and the view of San Lorenzo from our room. Staff was friendly helpful. We had a great time there. Very nice breakfast too.
The lobby was well inside the building. No outdoor seating though the next door cafe worked well.
The staff could not have been more kind. We had one calamity after another, lost luggage and husband fell ill and hospitalized. They helped with airline and called Dr/ambulance to hotel. Cannot put a price tag on compassion. Ladies at the desk should be paid $
Can't fault the place. We loved our room and location.
The location is very central and convenient. Staff were extremely helpful and nice. Breakfast is substantial and tasty. Wi-Fi worked smoothly.
Facilities are not fancy, so if you expect five star, this is not it. But, if your aim is a clean environment, convenience and value for money, you cannot go wrong with Hotel Centrale.
Staf gave helpful information
I was travelling with friends who had booked earlier and separate to myself. The hotel they were staying in was booked out so I booked at the Relais and I'm so glad I did! It was close to everything so we just walked. Train station - 5 mins (with luggage) - and very easy to work the timetable out (we did a spur of the moment train trip to Pisa -so worth it!). The Duomo, museums and restaurants are right there (keep an eye out for the Lindt shop). The breakfast is fantastic and for 6€ my friends had breakfast each day with me. They make crepes, omelettes and scrambled eggs to order - very nice. My room had a large window, lovely artwork and the bells of the Duomo rang at 7:40 am every morning - very pretty!
My bed was 2 single pushed together - kept separating! 1 floor board that I was sure I was going to go through and made the most awful noise!
Very central and close to all the sights.
Loved it thank you
Very friendly staff, and perfect location. The center and the main sights can be reached in 5 minutes walking. In the center of Florence it is very difficult to solve the parking, when the hotel has no parkplace, but here next to the hotel there is a garage, where as a hotel guest you can always find a place for your car. In this garage the price is moderable, the staff speaks english, friendly and they deliver your car to hotel when you are leaving. I would like to stay there again.
The interior architecture is fitting for Florence. You feel like you are living in the city,home. Thank you for a wonderful breakfast and a comfortable stay.
The bathroom(mostly shower) had some mould showing. No face clothe!! The rooms and baths are well done. Thank you
The staff was very helpful to our stay. They gave us great recommendations on places to eat and shop. They also gave us cups, plates and wine openers from the bar when we found out the room didn't come with them standard. The location was excellent.
The rooms were very basic with stark white walls it felt very cramped. The "fine artwork" looked tacky and there was a lack of drawers to put our belongings.
Fantastic location. The staff spoke excellent English and were very helpful.
Great location if you want to be in centre of everything. Spacious rooms with nice decor. Staff is super friendly and very happy to help.
If you want quiet hotel, better look somewhere else. We requested the quietest rom available, which was overlooking the back street but still, the traffic of people was endless.
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