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Property Highlights

Free WiFi

Places of Interest:

Santa Maria Maggiore (0.1 miles) Santa Maria Novella (0.2 miles)
Show map Relais Hotel Centrale

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Newest reviews for Relais Hotel Centrale

  • Stephen
      United States of America
    September 1, 2014

    Sara went out of her way for us before we got there! She patiently directed us over the phone through winding Florence streets. On our arrival We were greeted warmly by her and her colleagues. The breakfast waitstaff and housekeeping were friendly and considerate. The hotel room was stylish and comfortable with a Beautiful bathroom. The location was great also, close to the Duomo and central market.

    10

  • Gene
      United States of America
    August 28, 2014

    Convinient location.

    Some rooms are very uncomfortable. Beds and matresses are old and uncomfortable.

    5.4

  • Kevin
      United States of America
    August 26, 2014

    Best location, nice breakfast, pleasant experience all around

    poor wifi: have to login to a different router on every floor, data rates were anemic (like most of the country), and was sometimes outright unusable Tiniest elevator ever and it has 3 doors!

    9.2

  • Eric
      Ireland
    August 23, 2014

    Fantastic choice for breakfast, lovely interior, helpful staff.

    9.6

  • Anonymous
      United States of America
    August 23, 2014

    Location, cleanliness, staff.

    So hot.

    7.9

  • Anne
      United Kingdom
    August 19, 2014

    Location, quite hotel in the center.

    Rock hard bed, my leg did more sleeping than I did.

    8.3

  • Marlize
      South Africa
    August 19, 2014

    Well Located!!!!

    Beds was not to great

    7.9

  • Koen
      Belgium
    August 15, 2014

    A goof bed, the greatest breakfast in ages, very friendly staff and that all within a few minutes of really everything in Florence. What would you want more?

    Nothing at all.

    9.2

  • Dani
      Belgium
    August 14, 2014

    Perfect location, very friendly and helpful staff, quiet and soundproof rooms, well equipped bathrooms, good breakfast, beautiful historical building

    9.2

  • Christine
      United States of America
    August 14, 2014

    From the photos I had the impression that this would be a little more upscale than it is in reality, and the room a bit smaller than we thought. Though, it was a pleasant stay and the staff was friendly and helpful. The breakfast was pretty good too. The location was excellent and a close walk to the Duomo though a quiet nights rest.

    7.9

  • Camilla
      Denmark
    August 13, 2014

    Perfect location, peaceful street but only a two minute walk from all the hustle and bustle of the city centre. Staff was friendly, rooms comfortable, clean and cosy, breakfast was good. Can definitely recommend this hotel.

    Only not so great thing, was the small elevator and only stairs to the top floor, but manageable.

    8.8

  • Kiyoshi
      United Kingdom
    August 12, 2014

    location. beautiful room

    a bit expensive

    10

  • Meliha
      Turkey
    August 10, 2014

    Hotel concept was very nice and location was great. Breakfast was not perfect but ok. Hotel reception and bar is nice. Room was clean and as shown in the photos.

    Our room was in the first floor. We wanted to change but there were no options. So we could not open the window. It was also a bit cold in August.

    8.8

  • Charles
      United States of America
    August 10, 2014

    Just loved the location and the view of San Lorenzo from our room. Staff was friendly helpful. We had a great time there. Very nice breakfast too.

    The lobby was well inside the building. No outdoor seating though the next door cafe worked well.

    9.2

  • Stefanie
      United States of America
    August 9, 2014

    The staff could not have been more kind. We had one calamity after another, lost luggage and husband fell ill and hospitalized. They helped with airline and called Dr/ambulance to hotel. Cannot put a price tag on compassion. Ladies at the desk should be paid $

    Can't fault the place. We loved our room and location.

    8.3

  • Maria
      South Africa
    August 6, 2014

    The location is very central and convenient. Staff were extremely helpful and nice. Breakfast is substantial and tasty. Wi-Fi worked smoothly.

    Facilities are not fancy, so if you expect five star, this is not it. But, if your aim is a clean environment, convenience and value for money, you cannot go wrong with Hotel Centrale.

    9.2

  • Barbara
      Australia
    August 1, 2014

    Staf gave helpful information

    10

  • Tabitha
      Australia
    July 28, 2014

    I was travelling with friends who had booked earlier and separate to myself. The hotel they were staying in was booked out so I booked at the Relais and I'm so glad I did! It was close to everything so we just walked. Train station - 5 mins (with luggage) - and very easy to work the timetable out (we did a spur of the moment train trip to Pisa -so worth it!). The Duomo, museums and restaurants are right there (keep an eye out for the Lindt shop). The breakfast is fantastic and for 6€ my friends had breakfast each day with me. They make crepes, omelettes and scrambled eggs to order - very nice. My room had a large window, lovely artwork and the bells of the Duomo rang at 7:40 am every morning - very pretty!

    My bed was 2 single pushed together - kept separating! 1 floor board that I was sure I was going to go through and made the most awful noise!

    9.6

  • Marcel
      South Africa
    July 28, 2014

    Very central and close to all the sights.

    10

  • Brent
      New Zealand
    July 27, 2014

    Loved it thank you

    10

  • Anonymous
      Hungary
    July 27, 2014

    Very friendly staff, and perfect location. The center and the main sights can be reached in 5 minutes walking. In the center of Florence it is very difficult to solve the parking, when the hotel has no parkplace, but here next to the hotel there is a garage, where as a hotel guest you can always find a place for your car. In this garage the price is moderable, the staff speaks english, friendly and they deliver your car to hotel when you are leaving. I would like to stay there again.

    -

    9.6

  • Franklin
      United States of America
    July 24, 2014

    The interior architecture is fitting for Florence. You feel like you are living in the city,home. Thank you for a wonderful breakfast and a comfortable stay.

    The bathroom(mostly shower) had some mould showing. No face clothe!! The rooms and baths are well done. Thank you

    10

  • David
      United States of America
    July 24, 2014

    The staff was very helpful to our stay. They gave us great recommendations on places to eat and shop. They also gave us cups, plates and wine openers from the bar when we found out the room didn't come with them standard. The location was excellent.

    The rooms were very basic with stark white walls it felt very cramped. The "fine artwork" looked tacky and there was a lack of drawers to put our belongings.

    7.1

  • Emmalyn
      United States of America
    July 23, 2014

    Fantastic location. The staff spoke excellent English and were very helpful.

    8.8

  • Dima
      United Kingdom
    July 21, 2014

    Great location if you want to be in centre of everything. Spacious rooms with nice decor. Staff is super friendly and very happy to help.

    If you want quiet hotel, better look somewhere else. We requested the quietest rom available, which was overlooking the back street but still, the traffic of people was endless.

    7.5

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