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Santa Caterina da Siena 11/R, Santa Maria Novella, 50123 Florence – Show map
Excellent location – rated 9/10! (score from 487 reviews)
Rated by guests after their stay at C-Hotels Club.
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1221 properties in Florence
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487 verified reviews
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in public areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Ironing Service
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge in a crib.
One child from 4 to 12 years is charged 25 % of the room stay per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Free! Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 487 reviews
Value for money
Show reviews from:
Former residence of the Carrega Bertolini Princes, Grand Hotel Baglioni is just 330 yards from Santa Maria Novella Train Station.
Score from 745 reviews Very good
Hotel Art Atelier is a 4-star boutique property 100 yards from Florence's Medici Chapels. There is an art gallery on site, and all rooms include an LCD TV with Sky channels and free Wi-Fi.
Score from 399 reviews Very good
The Ambasciatori is an elegant hotel next to Santa Maria Novella Church in Florence's historic center, a 10 minute walk from the cathedral. Its soundproof rooms offer air conditioning and free Wi-Fi.
Score from 796 reviews Very good
In a historic building in the historic center of the city, Residenza Fiorentina is less than a 10 minute walk from Florence Cathedral and Santa Maria Novella Train Station.
Score from 645 reviews Excellent
Fantastic décor and helpful staff
Building work outside the room
Handy for transport. Friendly staff.
Sept 2014 the hotel is under scaffolding and it is like living in a building site. It is right by the bus station and close to the rail station and is very noisy at night. WiFi is poor. Breakfast is average at best.
nice modern hotel close to city centre, clean and comfortable room and great staff!
nice and modern hotel in a great location, really good value for money!
Good location Spacious room Modern bathroom Good breakfast Close to restaurants
Wallpaper was tired looking Building was covered in scaffolding which meant our window view was of scaffolding and shade cloth.
very close to city centre and train station, friendly staff, cozy and clean rooms, excellent breakfast
location, staff, room, everything perfect!
Cozy lobby with friendly staff. Early check-in request was easy. No hassles at all. Free Wi-fi and good breakfast. Room and bathroom are spacious. Lift is small; accommodates 2 people only. Toiletries are provided. Comfy bed. Linens and towels are of premium quality. Enjoyed our stay and would love to stay there again next time we visit Florence. Highly recommended. Bus station to the "The Mall" is just next door. 1/2 an hour walk to Duomo and other major historical places in Firenze.
Good location, close to train station and shuttle bus station to The Mall, self-service hot beverage in hight time
No room 505, water leakage from ceiling throughout our 1st night of stay, OK after changing to new room on the 2nd day, some staff were unfriendly
Jacuzzi bath, good location
Excellent location, very close to the train station and city centre. Rooms are clean and comfy. Very helpful staff.
Very convenient to train station
very nice hotel, clean and comfortable situated in a great location, also have a very friendly staff.
nice rooms, that was about it and of course the lobby and restaurant was nice as well in its decoration
the lift, was not working properly all the time, i stayed on the second floor and the button for 2nd floor was not in good working order, breakfast time I could not believe that we had to have coffee out of a machine at a 4 star hotel, only on the second day I noticed a proper coffee machine out of sight at the back, and asked for one and got it but if I had not seen it I would not have been offered it, me and my friend also required a iron and ironing board.. however the front off house staff at a time was not aware about who of the guest got it and made a poor attempt to find it or even, just saying leave it with me and I will get back to you asap etc.. until I showed my disapproval one of the girls working understood it and dealt with it, one of the guys on arrival , was not in my opinion in a good dress code, dandruff all over his shoulders and looking pretty unclean, this is a four star hotel and I have certain expectations and just being received by staff that would have some awareness about there presentation is essential, it is in all the small detail when it comes to hotels 4 star and above.. just keeping fresh fruit and not tinned fruit at breakfast for me is a given , i feel in this instance .. this hotel is Mutton dressed as lamb.
nice hotel in a convenient location, helpful staff and good breakfast
everything is nice! helpful staff and location is perfect! very good value for money!
Good location, breakfast at fifth floor was very good! !
Wi-fi signal was very poor at room and only I could only get connection in the lobby.
location is good
The hotel is not worth its price at all. I would rate it 2 stars. We arrived late, at about 9 p.m. The room that has been given to us was disgusting: scruffy, very dirty, with a smell of cigaretts. As nor my girlfriend, nor myself don't smoke I requested another room. The second room that we have been offered had a strange smell of moisture and mildew. After taking a shower the bathroom was totally floded. The TV was not working as well. I requested another room. As there were no other free rooms in this hotel we were offered a room in another hotel (Ambasciatori, same chain). The room there was definately better, but still dirty (stains on the chairs and on the head of the bed). The pictures of the both hotels does not reflect the reality. Would not recommend the hotels of this chain to anyone and will definately not stay in these hotels myself once more.
everything was fine, very nice hotel and helpful staff
The room was very comfortable, and the hotel's location is excellent. It was an excellent base from which to travel around old Florence. The desk staff members were very helpful. The breakfast area was spacious and cheerful.
The room had insufficient lamps and lighting.
Air condition was not working, the whole hotel has bad humid air clogged drain in the shower thin walls Hotel with nice new furniture with no "soul"
Only good thing was hotel was close to the train station
Overall the staff were not helpful nor friendly. Looks nice in reception, any further then that it is old, just modern touch ups. Rooms very small and very noisy. Can here other guest having showers, tv noise, using the toilets next door above and below you room. Beds are old and saggy in one side. Pillows are old. Showers are extremely small. We were offered a upgrade on our room only to be told i didn't confirm on the internet even though i had the paperwork in my hand. Anyway i would not recommended it to other guest if you want a good nights sleep
The location was good as close to train station and bus station next door. Was close to central florence.
The bathroom flooding when having shower and the building has wooden floors and you can hear movement of chairs and walking from the floor above.
Location was very good, close to Station and City center.
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