Hotel degli Orafi  

We returned yesterday from Florence so this account is fresh in my mind. I stayed for one week - some of the time on business and some for pleasure. I spent many hours on different websites researching for a superb 4star hotel and the work paid off. This really was a magnificent find. All of the staff from reception to housekeeping to bar staff were extremely helpful. The breakfasts were excellent and laid up in a beautiful room. The view from the terrace bar was perfect - with the river on one side and roof tops and the duomo on the other. For exploring the city it is a perfect location. I can't recommend this hotel highly enough - don't hesitate to book there.

The coffee could have been hotter (but I found that was a general problem in Italy). Otherwise this place was practically perfect!

Hotel byl výborný, hlavně jeho poloha všude to máte kousek. Služby perfektní i snídaně byla ok

The location was great and the service was great too.

The room temperature was too hot and could not be readily adjusted

Fantastic service, wonderful facility in an ideal location for shopping or going to museums.

The bed was really, really hard.

Position and customer handling skills were both excellent.

Traveling with my daughter .. Was a fantastic trip made even more fantastic with our choice of this hotel. Everyone and I mean everyone made us feel at home and were so helpful with restaurants, shopping , museum tips and finding a wonderful guide..The terrace was a bonus !!!!

Excellent location on the banks of the river Arno nestled between the punto vecchio and the Uffuzi. The location would be difficult to beat. Ask for a river view on one of the higher floors.

To say the bed was firm would be an understatement. It felt like I was sleeping on a brick.

Everything was great. This was a return visit to Florence and a return to Hotel deli Orafi. It was just as good a second time and our choice for our next visit.

Helpful staff good location good breakfasts

First junior suite was on two floors and the bedroom upstairs was very hot and the living area downstairs was cool. After one night we were found a new suite on one floor which was very comfortable.

It has a superb location overlooking the Arno and very close to the Ponte Vecchio. The staff were efficient and helpful. Only ate breakfast once in the hotel. it was good and the breakfast room is delightful. The 5th floor bar was a pleasant and relaxing place to have a drink. The cocktails were well made. The terrace has a terrific view but I wasn't out there for long because it was so cold!!!

Florence was freakishly cold the few days we were there, as was the rest of Europe, and i would have loved to have the room a couple of degrees warmer at times but the heating stayed resolutely at 21'C. It's a minor quibble - we weren't freezing! And a speedier lift would be a welcome 'upgrade' for the place.

i liked the location of the hotel the staff were very helpful too

the view of the river and bridges wasnt the same as on the website they must of been sat on the top of the hotel roof to take them, and the view from our room window was a shocker too as we were overlooking a back street and the opposite building was a building site with plenty of noise going on

We thought that the Hotel and its staff were wonderful. The service was great and the location was extraordinary! The best kept secret is the rooftop bar/restaurant with the best views in Florence. We would definately stay there again.

I was concerned about the charge for Wifi access but it really was easy and not that expensive.