Hotel degli Orafi    

Location of hotel is superb. Bar terrace has splendid views. Breakfast location special and food choice very good

Delicious buffet breakfast, rooftop terrace overlooking the Arno. Incredible location right next to ponte vecchio.very helpful barman who recommended some great places to eat!

Temperamental elevator not stopping at floors.

Excelllent for Honeymooners. We were given an upgrade and free champaign upon arrival. The location is VERY good. Classy hotel for everyone!

The bed was horribly hard. We only complained when we were checking out. We were told they had something to make the beds softer (maybe foam?). I wish we had known, but then we didn't think they could do anything short of changing the matteress.

Beautiful hotel. Very well maintained. Very friendly staff. Perfect location. Luxury feel. Great breakfast. Reliable WiFii. Ideal hotel in Florence

Minor complaint: Room was cold and temperature is controlled centrally by front-desk. Had a hard time getting the temperature right.

We loved the view ! The uniqueness. We did not want to leave.

Nothing

Location, staff,facilities. Excellence

Limited English programs.

The hotel was clean, is in a convenient location, has excellent facilities, and has very helpful and knowledgeable staff.

The downside was that room 54, where I stayed, was dark because nearly all its windows look to an inward. An upside of course is that the room was wonderfully quiet. As overall this is a pleasant hotel, I would recommend booking early and asking for an street facing room.

The staff are very good

The staff at Hotel degli Orafi knows Florence and is wonderful, all the way from front desk to breakfast server and baggage valet! There was never a doubt that someone would be at the front desk to help us in any way, whether it was with a reservation or with directions. They always greeted us with a smile, so matter how busy things got. A plus!

We had a fabulous room with Arno river view, but it was on the first floor, so the street noise was significant. The revelers would calm down at reasonable hours on weeknights, but on Friday night they went on long into the night. If longing for the "room with a view," perhaps it is better to go higher in the hotel to escape some of the noise.

very good location. Clean and comfortable. The staff were very helpful. We had great time in this hotel

We loved the location. When asked the staff was helpful but needed to be asked. The stake on the rooftop was especially helpful and engaging.

We had not booked apartment accomodations in the renovated tower and although we appreciated the spacious accommodations I would have preferred having the choice of these rooms or rooms in the older part of the building.

The best location in Florence

The degli orafi was very convenient for galleries and museums. By the river. My room was light and spacious, I was upgraded from standard. If booking make sure you ask for room with a view. Breakfast was very good.

It was very hard to drive to as many roads were closed for a wedding nearby. My friends' room was at back of hotel, very dark and no view.

The location was outstanding and value for dollar above average. The breakfast was outstanding and balcony views breathtaking. Will definitely recommend and return. Hor'dourves were outstanding at the bar.

Nothing. We were more than pleased and didn't want to leave.

Beautiful rooms, very nice breakfast buffet, excellent location, clean and comfortable, would definitley return!

Loved it! No negatives.

The location is excellent. The breakfast is better than most European breakfasts. The bathroom had heated floors and it was spacious.

travelling

sport

its wonderful position. Relaxing areas and riif top terrace. Excellent breakfast served until 11 a.m. !

I didn't like the old lift which we had to use as we were on the fourth floor - and we had to wait for even for it to come!!! It is an old lift in an old building but it has not learnt to stop and pick someone up on its way!!!

We enjoyed the breakfasts, the place where the hotel is situated. The staff is very caring and friendly. The rooms are always clean.

The room we booked looked quite different from the one we saw online, it was a different one. the interiors were different, the windowsight was also not that good.

Location, staff friendliness, great breakfasts

It was effectively two separate hotels, the regular hotel, and an apartment hotel, and they were served by different lifts, so it meant a lot of up and down lifts to get to the rooftop bar or breakfast room

Convenient, comfortable and a great breakfast.

great service on a a fast check in and check out. Helpfull and friendly staff at reception, breakfast and room services. Breakfast was plentifull with a great variety. Location was perfect close to all main tourist attractions. Would recommend this hotel to all my family and friends.

Beautiful hotel, great location and friendly staff.

Nothing

location, room small but well organised and clean

noisy, leak windows

They made special arrangements for art gallery tickets and roses for my partner in the room - little touches that make all the difference - we had a great weekend

We could not stay there longer