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Hotel Gala

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Newest reviews for Hotel De La Ville

  • Ahmedwassil
    February 2, 2014

    *Freindly and Kind Staff. *Near to Riccione Station. *Clean and warm atmosphere.

    *Duplex bed in 2 layers !! In such 4**** hotel (just like Military camp).


  • Anonymous
    November 13, 2013

    Breakfast, close to the center of the city

    Staff in reception a woman not friendly


  • Noel
      United Kingdom
    September 11, 2013

    Friendliness of staff

    Rail line 25 meters from front door


  • Adamo
      United Kingdom
    September 7, 2013

    Absolutely nothing!

    Where do i start!!!!!! I personally called the hotel in advance to book a car park space & the hotel asssured me they have lots of parking so there was no need to book, i also explained we have an s class mercedes which is quite large. Arrived at the Hotel at 2:45pm after a 600km drive from Calabria but couldnt even get in the entrance car park was fully booked so we went to park elsewhere at €25 per day. Arrived at the very dated entrance & spoke to a very unhelpful, uninterested receptionist who had no customer skills & basically told us our room wasn't ready until 4pm but the check in 2pm? We didnt get an apology, we weren't even offered a glass of water, we were shoved to one side & treated like cattle. When our room was finally ready 2.5 hours later it was filthy, the floor was heavily stained, the air con didn't becaue it was so full of dust as you could see when you walked in, the lights didn't work, the free wi fi didn't work, the satellite tv didn't work, the lampshades were thick of dust, it was that bad I can't even give this hotel a star rating, its definately not a 4* hotel. The tiny tswimming pool was also dirty at the bottom. We complained to the evening receptionist who was polite & told they were fully but when I said I'm not staying so I like my money back because I'm checking out & going elsewhere she suddenly came up with a room which was on the top floor & i went to look at it first, it was just the same standard expect the air con actual Actually worked & it had a sun terrace so we took that room, the concierge man from africa had the best customer service by far out of the staff we came across, we check out early on our departure day wasnt even asked how our stay was?? DefinatelyNot a very grand hotel, Very disappointed. I hope the Owner/Generel Manager reads I will be more than happy to speak to speak to him.


  • Anonymous
      United Kingdom
    July 3, 2013

    The staff were not very friendly, the hotel is next to a high speed trainline and very noisy, the rooms are tired and in need of some TLC and the swimming pool is filthy. In fact the website photos are very misleading.


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