Hotel Duomo  

At the last minute, Our us airline cancelled our flights to begin a cruise. We were forced to meet the ship in Florence (Livorno) instead of Spain. We made a hasty reservation at Hotel Duomo, and our reservation was handled in a timely, efficient, and professional manner. The staff went "above and beyond" to help us. We are very happy that we chose this hotel out of the many available in Florence.

I loved the view of the Duomo from my hotel room # 40. It was excellent! And I loved the central location. We were within 5 minutes of walking to both the Accademia and Ponte Vecchio and another few minutes to the Uffizzi. I loved it - Thank you so much!!!

Cozy hotel, attentive help, great location. Reminded me of the book "a Room with a View". Excellent for a short stay in the city

The room wasn't worm enough and the hair dryer didn't work properly. The third bed was not comfortable. At night the outside area is not very friendly and dark.

A nice little hotel in a fantastic location, literally facing the Duomo. Great for sigthseeing and shopping. Very nice staff, decent size, pleasantly furnished rooms (ours had a neat liitle balcony witht he fantastic view of the Duomo). Excellent breakfast included in price (not a common thing in Italy).

The location has its downsides - the street noises can be quite loud at night.

The location was excellent, staff were friendly and it was very clean.

Very nice staff and excellent location.

Superb location! Right in the centre of everything, beside the Duomo. Pleasant and helpful staff; loved the ancient lift, reminiscent of "The Third Man" and cold-war Europe! Our room was very clean, comfortable and a reasonable size.

The wi-fi is free (despite what it says on the website and hotel information pack), however, I had difficulty logging on using an iPhone: the network was not remembered automaticaly and the only way to re- connect seemed to be to power the phone off completely, then log on again with the password. If you are a light sleeper, be prepared to be woken at 7 am by the Duomo bells.

The staff was very cordial and helpful. The room was clean and attractive. The location is great. Right in the center of the old town, next to the cathedral, shopping district, and a few good restaurants. Just 2 blocks from the Academie and the statue of David.

Convenience to the Uffizi and Academy museums and the delightful Catharina who answered all of our questions, greeted us cheerfully on arrival and helped make our visit memorable. Take good care of her. In your list above of descriptors please add museums and historical sites.

Excellent central location.

The hotel was centrally located (in front of the Duomo) and near everything for tourists. "Most" of the staff was very helpful. Breakfast buffet was fairly standard for Europe. Difficulty with parking, approach to the hotel, getting an iron (no ironing board).Windows faced the Duomo was great!.

Unable to give directions to hotel over the phone.Basically impossible to drive to the hotel, do not try to do so. It would have helped if the hotel had mentioned they were right next to the Duomo. Bad attitude upon arrival, kept trying to explain why they were correct with their inability to give simple directions.. Parking garage they have an "aggeement" with is very expensive and broke my stick shift while they had my car.Elevator not reliable, would break periodically. Seemed "put out" when asked for an iron, then had to iron clothes on a table as there was no ironing board.Waiting for garage to bring car and asked for coffee (they have a bar) but was told, "no, breakfast was over". When asked front desk, "no problem", told hostess to make us a cup of coffee while we waited. This should paint a good picture of the atmosphere. "Most" of the receptionists would go to full lengthes to explain, recommend activities. Oh, one more thing, shower head was very poor quality and for the price I would have assumed at least replace it with a new one!

The room is clean and comfortable even if a bit small. The breakfast was quite good. The proximity to everything in the heart of the city was perfect! I like the fact that the rooms are updated. The rate at the hotel, for such a location and what is provided, is very attractive. Other than that, I enjoyed my stay and would return if the hotel where I normally stay is fully booked.

The shower is extremely small, and this is from a person who, although tall, is not big at all. There are rooms on the 3rd floor and the fifth floor but no elevator services to these floors. Didn't like that too much, but won't prevent me from returning.

staff is friendly , loacation is perfect