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Recently booked in Florence
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Excellent,
Score from 306 reviews
Take a second look at Hotel Duomo's address. No other accommodations in Florence boast such proximity to the Cathedral and the same outstanding views from the majority of rooms. The Hotel Duomo is set in Palazzo Gondi, a 14th century building located in the heart of Florence, directly on the Cathedral square. The building has an elevator. Hotel Duomo is surrounded by many of Florence's landmarks, and close to all the others. The area is also famous for exclusive shopping. Enjoy the quiet of double glazed windows in your room, start your days on a rich buffet breakfast and get ready to explore Florence. Hotel Duomo offers special terms at a nearby garage. There is a Dutch speaking receptionist. Hotel Rooms: 24 Most recent booking for this hotel was today at 17:11 from Italy.
GeneralBar, 24-Hour Front Desk, Terrace, Non-Smoking Rooms, Elevator, Safe, Heating, Baggage Storage ServicesBreakfast in the Room, Fax/Photocopying
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Total Hotel Score:8.6
Based on 306 reviews Guest reviews are written by our customers after their stay at Hotel Duomo. |
Score breakdown
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Score filter |
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Amanda
Family with older children
Sevenoaks,
United Kingdom
November 7, 2011
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Hotel is perfect for a city break. Rooms were extremley clean, not overly large but very comfortable and newly decorated to a high spec. The staff were very helpful and friendly. Anything we asked them always provided assistance. Even provide a nice light breakfast with a decent coffee from the bar. Could not recommend this hotel enough. Not that I didnt like it but im sure some people would whinge!.. The lift up to the 4th floor is a bit on the small side, only 2 people can fit in so if your travelling with a large family & lots of luggage or in a wheel chair is worth noting it is a squeeze to travel up in ...but at least there is a lift hey !! as some in Florence dont have that luxury.
2 out of 2 people found this review helpful, did you?
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8.8 |
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Carol
Mature couple
Kelowna, BC,
Canada
October 23, 2011
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Location and old world ambiance Musty old smell - could be upgraded
2 out of 2 people found this review helpful, did you?
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6.7 |
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Murat
Group of friends
Istanbul,
Turkey
May 8, 2012
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Great location, and good value for the money. I can recommend to anybody that would like to have glass of wine at his balcony in front of duomo
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7.5 |
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Lawrence
Mature couple
palos hills,
United States of America
May 8, 2012
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The location was ideal and it was a clean hotel, decent size room with a small Shower, but sufficient. The staff was helpful and courteous. Nothing fancy but clean.
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8.3 |
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Elizabeth
Young couple
Tampa,
United States of America
April 30, 2012
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You definitely pay for a room with a view of the Duomo, but it is worth every penny! My husband and I will always remember falling asleep under Santa Maria dei Fiore's nighttime glow. It was beautiful!
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10 |
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Natalia
Solo traveler
Moscow,
Russia
April 23, 2012
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The hotel is very nice, location is per fect, you live opposite Santa Maria del Fiore. 10 min. on foot from railway and bus station. If you want to enjoy Florence and see to all sight come to Hotel Duomo. No balcony in singl room
1 out of 1 people found this review helpful, did you?
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9.2 |
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Joanne
Family with older children
Coolum,
Australia
April 12, 2012
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Superb location! Fabulous staff. Perfect!
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10 |
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Melanie
Mature couple
Katy,
United States of America
April 6, 2012
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The view out of room 44 was probably the best view outside of a hotel window that I have ever experienced (view of the famous Duomo), and I travel internationally quite a bit. Location is very central to everything in Florence as well. Maybe you could improve the comfort of the beds and pillows just a bit, but all in all, very good value.
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9.2 |
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Eileen
Family with older children
Bronx,
United States of America
March 30, 2012
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Location was incredible. View spectacular. Very noisy but just close the shutters and noise went away. Amazing!
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9.2 |
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Fred
Family with young children
Turin,
Italy
March 12, 2012
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Super location (directly facing the Duomo) and very helpful, friendly service. Rooms and public spaces are sparely decorated but clean and generally comfortable. Very quiet despite the heavy tourist traffic outside. Building in which hotel is located is run down and unattractive.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Roberto
Mature couple
luvinate,
Italy
March 7, 2012
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Position and price Breakfast was quite simple but ok
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7.1 |
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Mark
Mature couple
FPO AE,
United States of America
February 21, 2012
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Amazing location and super friendly staff!
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10 |
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Leslie
Group of friends
San Francisco,
United States of America
February 14, 2012
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Wonderful, friendly, helpful staff! I stayed here for my 30th bday with 2 of my cousins and requested a room with a view - and they did not disappoint! I was greeted by the majestic Duomo every morning! They also included breakfast every morning without any extra charges. I loved that their location is centralized and it was easy to walk to the museums, train stations, etc. Loved it! Would recommend them to any of my fellow travelers.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Victor
Mature couple
Geneve,
Switzerland
January 10, 2012
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Location, location, location. Surprised by silence in the hart of Florence.
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8.3 |
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Emile
Young couple
columbia,
United States of America
December 12, 2011
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Location is very good. Hotel staff information aboujt dinner was superb. One of the best meals I have ever had at local trattoria on Bella Donna Ave. Room was cozy and very clean with uber modern bathroom. Memorable tub with spouse helped the whole vacation settle. So, would stay again, surely.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Gerald
Mature couple
Buckingham,
United States of America
December 2, 2011
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The staff was very cordial and helpful. The room was clean and attractive. The location is great. Right in the center of the old town, next to the cathedral, shopping district, and a few good restaurants. Just 2 blocks from the Academie and the statue of David.
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8.5 |
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Charles
Young couple
FPO AE,
Italy
November 28, 2011
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Great location, nice accommodations, and friendly staff.
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9.6 |
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Onur
Young couple
İstanbul,
Turkey
November 1, 2011
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Location I liked it
1 out of 1 people found this review helpful, did you?
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7.5 |
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Miroslaw
Young couple
Warszawa,
Poland
October 25, 2011
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A nice little hotel in a fantastic location, literally facing the Duomo. Great for sigthseeing and shopping. Very nice staff, decent size, pleasantly furnished rooms (ours had a neat liitle balcony witht he fantastic view of the Duomo). Excellent breakfast included in price (not a common thing in Italy). The location has its downsides - the street noises can be quite loud at night.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Kimberlee
Solo traveler
Bedford Corners,
United States of America
October 24, 2011
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The staff was very nice and helpful. They made me feel very welcome. The location is great. It is directly across from the Duomo. My room did not have Ny views but many of them do. The location is perfect, in the center of everything. Equal distance to the train, Ponte Vecchio, all the great shopping and wonderful restaurants everywhere. I booked through this site, got a great rate of 100 euro and even when I changed reservation last minute, the same price was kept. Overall a very good stay and I will stay her again. Only location of room. Was near hall bathroom so was a little noisy at night. And there was no fan in the room to ventilate Air. But for the price, no complaints. And there are other rooms you can recommend.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Rose
Solo traveler
north hollywood,
United States of America
October 24, 2011
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Very nice staff and excellent location.
1 out of 1 people found this review helpful, did you?
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10 |
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Paul
Mature couple
Ballinteer Dublin,
Ireland
October 22, 2011
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Superb location! Right in the centre of everything, beside the Duomo. Pleasant and helpful staff; loved the ancient lift, reminiscent of "The Third Man" and cold-war Europe! Our room was very clean, comfortable and a reasonable size. The wi-fi is free (despite what it says on the website and hotel information pack), however, I had difficulty logging on using an iPhone: the network was not remembered automaticaly and the only way to re- connect seemed to be to power the phone off completely, then log on again with the password. If you are a light sleeper, be prepared to be woken at 7 am by the Duomo bells.
2 out of 2 people found this review helpful, did you?
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8.3 |
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Sarah
Young couple
coral gables,
United States of America
October 18, 2011
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Location was excelent, room was very spacious and beautiful with many windows with the gorgeous view of the Duomo! The airconditioning was shut off being that it was the month of October and the nights are cool but during the day the temperatures would be in the mid 20 celsius,it was a bit too warm during the sunny afternoons. Wish we were given the option to turn on the air conditioner when we needed to.
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9.6 |
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Alexander
Mature couple
Aberdeen,
United Kingdom
October 6, 2011
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We loved it on both our visits for all the above reasons plus splendid staff, good atmosphere,pleasant to come into at any time of the day. The breakfast was fine and the staff there very pleasant as were the desk people. Honestly we have no negative feedback at all. You gave us the room we asked for (27) thus ensuring that we could be enveloped by bells and the sounds of Florence every morning. Signor pasti enabled our minibus exit, for which we are very grateful. Grazie per tutti!!
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10 |
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Alexander
Mature couple
apo, ae,
United States of America
October 1, 2011
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The hotel was centrally located (in front of the Duomo) and near everything for tourists. "Most" of the staff was very helpful. Breakfast buffet was fairly standard for Europe. Difficulty with parking, approach to the hotel, getting an iron (no ironing board).Windows faced the Duomo was great!. Unable to give directions to hotel over the phone.Basically impossible to drive to the hotel, do not try to do so. It would have helped if the hotel had mentioned they were right next to the Duomo. Bad attitude upon arrival, kept trying to explain why they were correct with their inability to give simple directions.. Parking garage they have an "aggeement" with is very expensive and broke my stick shift while they had my car.Elevator not reliable, would break periodically. Seemed "put out" when asked for an iron, then had to iron clothes on a table as there was no ironing board.Waiting for garage to bring car and asked for coffee (they have a bar) but was told, "no, breakfast was over". When asked front desk, "no problem", told hostess to make us a cup of coffee while we waited. This should paint a good picture of the atmosphere. "Most" of the receptionists would go to full lengthes to explain, recommend activities. Oh, one more thing, shower head was very poor quality and for the price I would have assumed at least replace it with a new one!
Did you find this review helpful?
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7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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