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Hotel Stella Alpina
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When would you like to stay at the Hotel Stella Alpina?
Top
Based on
322
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Carol
Mature couple
Saint Goueno, Brittany,
France
November 19, 2009
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location Very dirty, no lift, beds uncomfortable, water very brown with dirt.wouldn't touch the shower. |
3 |
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Sok
Solo traveller
YOKOHAMA,
Japan
November 2, 2009
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I do not recommend to anybody,unless there are no hotel rooms in Venice city. Reasons: 1) No elevator, if you are given a room on the 4th floor, Good Luck to the elderly or anyone with bad legs, like me with a bad hip. 2) Breakfast, very plain. Waitress never clear table after guests left the table. And most of time guests have to request to refill coffee maker or etc. Cold bread, if you are toast bread lover, you'll be very disappointed. No smile in the morning -receptionist and waitresses. 3) No mini bar 4) No writing materials 5) No toilet articles, only 2 packets of bath gel, that smelled like detergent 6) Window blinds cannot open 7) A strange odor in the room 8) Shared toilet and bathroom.I had to pay extra 10 euro to private bathroom |
2.5 |
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Anonymous
Family with young children
Australia
October 31, 2009
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The only thing we liked about this hotel was the night receptionist young Lady who actually showed a smile and some interest in her guests and was very friendy. On our arrival the woman reseptionist, who had a dog with her, was incredibly rude, she didn't didn't welcome us at all or look up from her desk - she only spoke to us whilst looking down. She asked for our reservation number and passports - thats all she said to us! We werent impressed by this woman at all and would never reccommend Stella Alpina or stay at this hotel again. Yes, it is only 2 star but we stayed here as the photos looked good for a 2 star - thats no excuse for a rude receptionist!! Our bathroom was like a public swimming pool toilet/bathroom and we had to wear shoes in the shower as it looked so yuck! |
2.5 |
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Paramjeet
Solo traveller
SELANGOR,
Malaysia
October 27, 2009
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The breakfast room and breakfast was excellent. |
7 |
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Sandra
Family with older children
Richmond, B.C.,
Canada
October 26, 2009
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good location re Venice, food, and for sighteeing, although it was a bit difficult for us to find. The rooms were a bit smaller that we, North Americans are used to, but they were comfortable. The receptionist was very helpful. The breakfast was excellent, with good variety. I didn't like the location of our room which was on the 4th floor, without an elevator, and the stairs are a bit narrow, and steep. However, the staff were willing to move us after I voiced concerns about my injured knee. |
7 |
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Ian
Solo traveller
London,
United Kingdom
October 22, 2009
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The price for what you get |
5 |
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Kwong
Mature couple
Hong Kong,
Hong Kong
October 17, 2009
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The location is excellent, next to the train station. Just 2 minues walk. The facility is basic and clean. It is ok. |
7 |
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Trevor
Mature couple
Townsville,
Australia
October 16, 2009
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The hotel staff were extremely friendly and spoke some English. It was only a short walk (10 min) to the train station and close to the vaparette berth. The breakfast was superb with breakfast taken in the dining room or garden. Bottom floor (with garden views) was a bonus as there was no lift. |
10 |
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Anonymous
Young couple
Netherlands
October 16, 2009
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Good location A bit too expensive for what is offered. breakfast was ratehr poor. Some part of the staff were very kind and helpful which gives you a nice feeling, however the girl working in the morning (the one with a dog) had a very unprofessional attitude. She was always busy with something else and if you were asking something instead of doing her job she was giving the impression that you are bothering her. It is not nice to have to meet such person every morning. The rest of the stuff were really great, helpful and having that italian charming way of being! |
5.5 |
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Anonymous
Family with young children
Netherlands
October 14, 2009
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Room was very spacious with all required facilities, excellent location, english-speaking staff. |
9 |
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Fawad
Solo traveller
Genova,
Italy
October 14, 2009
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Nice location just beside the Railway Station max 3-4 minutes walk , very easy to access. Good for budget travellers and back packers. You can even drop your luggage after checkout and collect before going to another location. Easy to access all boat Taxis or Goverment transportation boat service even in very late night also. No lift so in case of heavy luggage you might have some problem in carrying. No AC just in case if it will be hot season. |
8.5 |
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Anonymous
Mature couple
France
October 12, 2009
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Thee hotel was close to the station. towels were changed each day. The bed & pillow were comfortable. Breakfast was good but busy The bathroom was a very odd shape. The shower had an unfinished wall & water temperature varied |
5 |
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Mak
Young couple
HONG KONG,
Hong Kong
October 7, 2009
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Room is clean and tidy. Breadfast is good with different choices. Very convenience for people travelling with railway. |
8.5 |
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Denys
Mature couple
Oatlands,
Australia
October 6, 2009
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Close to the station and reception staff spoke excellent english. Good breakfast. |
7.5 |
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William
With friends
Madeley,
Australia
October 4, 2009
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Great price for a hotel located on the main island and extremely close to the Venice Santa Lucia train station. Room was spacious and clean. Bathroom was recently renovated. |
8 |
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Colin
With friends
Sydney,
Australia
October 4, 2009
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Excellent location to train station and bus terminal for a short stay in Venice |
7.5 |
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Lynn
Solo traveller
CHRISTCHURCH,
New Zealand
October 3, 2009
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The closeness to everything, railway station and sightseeing An awful smell coming up the plug hole in shower room, which was shared facilities. |
5 |
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Catriona
Solo traveller
Toronto,
Canada
September 30, 2009
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The lady at the front desk wasn't exactly helpful but otherwise the hotel was clean and noise free. |
6 |
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Nancy
Mature couple
La Mesa,
United States of America
September 30, 2009
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The room was clean although sparce and had one of the more comfortable beds we slept on this trip. The breakfast was also one of the better ones, more variety and the caupicinios were from a machine but great. The internet cost was also very reasonable 2 euros per 30 minutes. Raul at the front desk was very helpful. We did have a shared bath but no wait time to use the shower. Promiximity to train station was great, only a couple blocks down a quiet street, great for sleeping. |
9.5 |
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Ian
Mature couple
Horsham, Victoria,
Australia
September 29, 2009
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It was less than 200m from the rail station and the main canal. plenty of restaurants very close to the hotel. The rooms were a bit noisy and the breakfast was just OK |
7 |
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Anonymous
Young couple
India
September 27, 2009
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The location was great and good breakfast, however if possible book rooms with attached showers, we had to walk down the corridor past 5 rooms to use the shower and bathroom. |
5.5 |
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John
Mature couple
Canberra,
Australia
September 22, 2009
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The hotel was situated very close to the railway stationwhich was convenient for trains and ferries. Breakfast was good. |
6 |
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Ekkavee
Group
Bangna Bangkok,
Thailand
September 16, 2009
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Short walking distance from Venice Santa Lucia train station. Very nice & clean atmosphere. We really enjoy our time at the hotel. It's quite costly, but again most hotels in Venice are expensive |
9 |
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Evelina
Solo traveller
Sofia,
Bulgaria
September 11, 2009
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The location of the Hotel is perfect. It is close to the train and bus stations. It is very easy to find the hotel. The local boat station of the Grand Canale is just 30 meters from the hotel. There is no elevator and climbing up to the upper floors is quite challenging if you have big suitcases. Musquitos are really annoying. |
9 |
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Anonymous
Young couple
United States of America
September 9, 2009
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staff extremly friendly. had problems with the AC..they mentioned they were changing the old AC and the problem is temp. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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Ca' Due Leoni In the heart of Cannaregio district, Casa Ai Due Leoni is a small, friendly hotel set in a restored, ancient inn. You can walk to Santa Lucia Railway Station in 10 minutes. |
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