Hotel Excelsior San Marco

Comfortable hotel The food (breakfast) was very good and the staff helpfiul and friendly nice location and easy access to the countryside (mountains north of Bergamo)

Location, close to the upper city (Citta Alta) was great - a short walk to the funicolare. Breakfast was nice.

Decor seemed slightly dated but was fine.

We were upgraded from a standard room to a deluxe room on check-in without having to mention it.

Found the hotel relaxed and peaceful. Lovely to return to a warm, clean room at the end of the day. Breakfast excellent.

Restaurant prices - a pity really, considering its superb setting. Perhaps the more reasonably priced buffet could be offered more than once weekly.

Hotel was lovely, great tourist location. The room was comfortable and quiet.

The roof terrace restaurant was incredibly expensive, indeed a total rip off, there was no menu on display in the lobby or before you sat down. The prices were extremely high and the portions were ridiculasly small.

The breakfast buffet was good. The Hotel is well located.

Standard rooms were too small and overlooked an adjacent block of flats.Not conducive to anything more than sleeping. No armchair. Rooms were clean but unattractive. Staff were functional but not particularly friendly. The Restaurant is overpriced. In fairness, Bergamo in general is overpriced even accounting for the weakness of the GBP. Coffee and tea making facilities are always appreciated.

The Hotel was excellent in all respects, very clean, staff helpful, good range/quality of food at breakfast. The hotel was ideally located for viiting the old town in Bergamo, only 5 minute stroll.

very central, very safe, very clean and a great breakfast!!

The Bar in the reception area wasn't open which led to a Library type athmosphere and we thought it was expensive to stay (not a complaint, just an observation).

Exellent location in town centre and very convenient to reach the old town. Good standard with comfortable and clean room.

Not possible to have an evening drink in the roof restaurant. The only bar was in the lobby.

Breakfast, interior, location

location for old town, easy to park in the street.

room had no bath just shower which was not very big. sunday night buffet not worth £25, turn left out of the hotel walk 50yds and there is a bar with free food, pasta, rice, chips, various nibbles.

Bergamo is a city on two levels. This appears to be the best located hotel for exploring both the upper and lower cities. A 5 minute walk from the funicular railway that takes you to the upper city and a 15 minute walk to the main train station for trains to Milan and other desitnations that take you through the heart of the lower city. The staff are friendly and attentive and the breakfast was varied and plentiful.

Having stayed here before a few years ago, it is apparent that the hotel is starting to get a bit tired looking in some places although they do manage to maintain a standard that qualifies it as a four star hotel. My only disappointment was that the hotel bar was not open for either of the evenings we were there and whilst having a mini-bar in the room, it is not as socialble or stocked with the variety that a main bar would be. Furthermore the windows to the room would benefit from being double glazed for soundproofing reasons moreso than climatic ones.

I liked the fact that we were given a free upgrade to a deluxe room which was roomy, had a balcony and beautiful views towards Citta Alta. The hotel was ideally situated near the funicular for visits to Citta Alta which we did every day. We just loved it. The San Marco is also handy for the bus stop and a bus ride or a ten minute walk to the train station. We did the forty minute train journey to Lake Como which was lovely. There is supermarket and restuarants nearby, but we ate in Citta Alta.

We were looking forward to dinner in the rooftop restuarant but it was being used for functions. The bar was not open.