Best Western Hotel Felice Casati

ホテルスタッフの対応はフレンドリーで大変良かった。

チェックイン時間を過ぎて到着したにも関らず部屋の準備が出来ていず、だいぶ待たされた。

フローリングの清潔感あふれる部屋でWiHiが使え、PCとi-Pod tach用に別々のIDとPWを提供してもらえた。雨の日もホテルが傘を貸し出す等の気遣いがうれしい。

朝食付きなので、ホテルでの夕食を期待したが無理でした。なお、月曜日で多くのレストランが休んでいたが近- くの店を紹介してもらえたのが良かった。

バスルームが広めで綺麗だった。

とにかくロケーションに難がある。最寄りの地下鉄駅から10分近く歩かなければならず、ホテルのある通りは- 夜ともなれば相当ヤバイ雰囲気が漂っている。値段も決して安くはない。二度とここに宿泊する気にはなれない- 。ホテルのスタッフの英語も満足ではなく、親切なスタッフよりもいないではないが不親切なスタッフが目立つ- 。それからホテルの問題ではないがミラノのタクシーは質が悪い。日本と違いタクシーを呼ぶと電話をかけた時- 点からメーターが回る。夜、レストランからホテルに戻るためタクシーを呼んでもらった際、呼んだ後すぐレス- トランに着いたにも拘わらず既に13ユーロ以上メーターを回していたことがあった。運転手にそのことを指摘- すると怒鳴ってメーターを切ったので｢警察を呼ぶけれど」と言って運転手の目の前に携帯を出すと言うことも- あった。つまり、少々値段が高めになっても出歩くのにタクシーを呼ばないと不都合のあるようなホテルは出来- るだけ選ばない方が賢明。

Perfect location, great breakfast, very clean rooms, helpfull stuff.

This is the second time I have booked with this hotel. Each year a friend and I always go to Milan shopping and stop for one night. This hotel is in a perfect location near good restaurants and in a quiet area. It is a five minute walk to shopping and the metro. Perfect! Good Breakfast as well!

Nothing - the staff are very friendly and helpful.

Free wifi was great, good location for shopping but not in the nicest area of the city. Impeccably clean hotel.

Very small rooms, no outlook.

the breakfast was excelent and nice quite place .the staff was very efficient

I enjoyed the proximity to the Metro, the restaurants available in the area and the helpful staff. The breakfast was, for most people, very good. Sadly, I have some food allergies and cannot eat a great deal of what is offered. The towels are lovely and I appreciated having the tea/coffee tray option.

I felt the air conditioner wasn't as efficient as it could be. I felt very warm on my third day at the hotel. Also, I found the duvet much too warm and would have preferred a top sheet.

The staff and hotel were absolutely wonderful. The location was very handy for both the station and duomo.

The hotel is close to the city center. The staff are very friendly. The antique design is very attractive. The breakfast is good.

Every thing was really up to my expectation.

They have really nice and comfortable rooms.

The staff was not as good as you expect from a four star hotel and the breakfast could be better.

The room is clean and roomy. The reception staff were very helpful and speaks English. The breakfast is excellent. We had to take an early flight and the hotel packed our breakfast to go. The location of the hotel is also quite strategic. Just walking distance to the train and buses

It would be good if the hotel provides tea and coffee maker in the room

Nice and quite hotel. Close to centrum. Very good conection to all city acttractions, a few minutes walk to metro. We found the room very comfortable. A little bit small compare to bathroom, but comfortable. Clean. Pleasant and very helpful personnel. Suggestion: more vegetables on breakfast:-)