Hotel Garden  

The location is good, close enough to the city to walk, far enough away to be peaceful. Good breakfast selection. Good pool and garden area, if a little tired.

Room was cleaned daily, but never thoroughly. A large damp patch of fungus isn one corner of the room, covered by a picture. Grounds and pool area need to be better maintained.

The entire service and atmosphere were so comfortable.

We liked the entire setting. This was a beautiful place with wonderful grounds. I would go back there in a second. My wife and I both loved it. Very romantic.

Hotel Garden, clean and confortable, very good breakfast.

The room only had a bathroom with an old shower, I missed the bath, however it was basic but clean. A bit far from the city centre.

Very good atmospheric restaurent. Excellent bar and barman with good background music. Wonderful position overlooking Siena and the Sienese hills. Lovely gardens and pool with lots of places to sit. Nothing was too much trouble for the staff. Cleanliness was outstanding.

Very good value and good location.

We stayed at four hotels on a vacation trip to Tuscany and Umbria. Hotel Garden has the best variety of breakfast items. The hotel had lovely space (indoor and outside) for lounging with a great bar that provided cocktail snacks and a terrific bartender. The patio had a beautiful view of Siena.

We arrived to be told we were given a free upgrade, however, we were assigned to Casabianca, which is a newer addition, separate from the main hotel. This annex is very institutional in feel. It is white inside and out. There does not appear to be any security. You have to exit the building and go back to the main building for the concierge, restaurant and bar. Many tour groups and business people stay at Hotel Garden. When we arrived, a group was arriving and the hotel could not assist us with our luggage. We were on our own. The upgraded room, had twin beds pushed together to create a king, a new, flat-screened tv, and a decent bathroom with a stall shower. Everything was decorated in white. The annex has thin walls, it was quite noisy. In addition, the lack of carpeting in the hall meant you could hear luggage being pulled along and people's heels clicking along. We had booked four nights at this hotel. We stayed three. The hotel accommodated our change of plans without any hassles.

For me, the key strengths of the hotel were its location and its high standard of comfort and cleanliness. The hotel itself is within easy distance of the centre of Siena, c15 minutes walk, or on a circle bus route running every 30 minutes. Our room was very comfortable and clean, with a beautiful view over the city and surrounding countryside. However, the room we were originally offered, though comfortable was not, in my view, a superior room and did not have any view, so one would have been very disappointed if that was all that was available. We stayed on a half board basis. Meals, in general, were of a high standard and good value for money, considering its position so close to such an important tourist centre. Food in the restaurant was very good, with an excellent selection of wines, many reasonably priced.

We found the menu unvaried, though, as we stayed only three nights, this was not a big problem. Someone staying longer would, perhaps, look for more variety, especially in a region so famous for its cuisine. For the most part, the hotel had a very relaxed and peaceful ambience. However, the noise and bustle of the tourist parties, especially in the early evening, as they prepared to go out for dinner and, again, in the mornings as they prepared to leave, did spoil this peace and tranquility and, had we been there longer, I would have found it irritating.

Fantastic views from the room overlooking the city, room was good

Accommodation average. Staff not particularly well informed.

We were very lucky that Italy was having unusually hot weather for October. The hotel is beautifully situated above Siena, with a pretty swimming pool area (not heated and water very cold in October). We were able to have breakfast and drinks on the terrace, which was a very pleasant place to be. Our room in one of the annexes was spacious, clean, good bed and with a little verandah. Overall it was a very nice place to spend 4 days and to be able to come back to the pool after sightseeing and relax. Normally the pool is closed on 1st October (winter begins then!) so we were lucky they kept it open while the weather was still hot (a lifeguard must be on duty to comply with the law)

I would not recommend this hotel to anyone not happy to either walk quite a distance into town (about 20 mins) or take a bus or taxi. It is on the outskirts of the city, which makes it very peaceful and quiet, but not if you want to pop out into Siena for a few minutes.

Comfort of the hotel was very good. Very relaxing.