Hotel Giglio  

The service of all staff was exceptional. Very friendly, helpful and accommodating. We felt very comfortable there as a result we extended our stay for an additional 3 nights. Definitely good value. Our stay included breakfast each morning which was very good. The Hotel is well situated within walking distance to the Duomo and other main sites. The room is well equipped and designed (we really liked the high ceilings) We were very happy with our stay and highly recommend to others. Should we return to Florence, we will certainly return to Hotel Giglio. They really go the extra mile for you!

walking distance to all attractions. staff/owners pleasant and helpful. average bed comfort for Italy. very good buffet breakfast with fruit salad.

dingey rooms. super noisy street so bring earplugs to sleep. Like many Italian hotels, thay haven't figured out how to install a soap tray.

The most outstanding thing about Hotel Giglio is the staff. They were extremely friendly, helpful, courteous and obliging. The rooms were big, the beds comfortable, and the bathroom enormous! The breakfast was nice, and the fresh espresso coffee a treat. We walked to the hotel from the train station within half an hour, and the hotel is about 15 minutes from the Duomo on foot.

The wifi was a little annoying - although it was free, we had to keep re-entering the password in our web browser.

Hi, the best value of hotel is the really ancient flavour saved in room's construction and design but with modern comfort, also - pro- active hospitality of owners and the key personnel there. In general - the hotel management is on good high level. Keep that.

Wi-Fi is free but not of modern type. It should be more guest friendly (do not need to enter password and login every time when you deside to use internet by your personal smartphone or notebook). It is not security matter but only inconvenience for guests.

Very helpful staff !! Easy walk to Ponte Vecchio.

Staff were wonderful. Breakfast also very good. A little too far to walk to the train station and yet it did not have the business/noise of being nearer. Beds very comfortble. Staff very pleasant and helpful. Provided transportation to the train station on the morning of our departure, which was a pleasant surprise. Two computers in the lobby. Lobby also has books etc.

Wish we had a tub instead of shower, but maybe other rooms do. It was a bit noisy but I think it is standard for older hotels/buildings. No restuarnts right next door, but it was a short walk which I didn't mind. To be closer to the main sites and restaurants would probably be a pricier hotel.

The staff is among the most gracious and helpful of any hotel I have ever visited. This hotel is ideal for the budget-minded traveller. It is a 10-minute walk from the main center of town, and the staff is extremely helpful in helping to orient you to the city. They will also make any arrangements or reservations possible to help you find what you want. The hotel is on the second floor of a non-descript building, so you need to look past the somewhat dank entrance way. It is well worth staying here, and I will absolutely stay here again.

Small and intimate. Great location close to the train station, easy walk to major attractions (Museum Academia, Duomo, Uffizi). Staff very helpful (my luggage went missing on my way to Italy - staff assisted in reuiniting me with my bag). Rooms nicely furnished and clean. Breakfast service very good.

Although stay very enjoyable - entry to hotel a bit off putting on first impression (i.e. enterance dark, very tiny elevator)

The staff of the hotel was really nice and helped us fined places we wanted. The room had a mini fridge (which is great) and the bathrooms were fearly big and clean. The room is decoraited really nice. The hotel had a buffet which was consistant with all the other hotels we took in Italy- mafines, eggs, cheese and pastrame, hot & cold drinks ect. The hotel is 10 minutes from the center and really close to some of the sites- so you can enjoy a nice walk around town. They have free internet which is super and even 2 laptops to use in the reseption.

1- out side our window there was building shield (when you build aroud the hotel for the constraction workers to work) so we had to close our window and curtains good when we left or dressed. We did'nt realy see any builders but just in case.. 2- the room was a bit dusty (I guess because of the constraction work!?).dispite this- and because I don't know how other hotels are in florence- this is a place worth considering coming back to.

Owners are great. Clean, somfortabel, and good breakfast. Quiet rooms. A little oiut of the way.

A little out of the way. A long walk from the train station; however, we received a courtesy ride back to the train station with our luggage. Otherwise a nice play to stay when in Florence.

Everything was excellent, especially the hotel staff.

Everything was wonderful! Stuff is so helpful, kind&friendly! If I'll be in Florence again I' stop in this hotel! And ready to recommend to everybody!